Nueva casa remodelada de 3 dormitorios en el sur de San Francisco

Thank you so much for your kind words! I'm glad to hear you enjoyed the convenient location and cleanliness. We'd be thrilled to welcome you back anytime. Safe travels, and see you next time!

Thank you very much for your feedback — we truly appreciate you taking the time to share your thoughts. We’re glad to hear that everything else was good during your stay. Regarding the toilet brush, we actually keep them stored in the garage supply area for hygiene reasons. Since they are shared cleaning tools, we prefer to keep them centralized to maintain cleanliness and sanitation. As for the sofas, they are sofa beds designed to be opened and used as an additional sleeping space when needed. Because of this function, they are softer and more flexible than regular firm sofas. We understand that the seating experience may feel different from a traditional couch, and we appreciate your feedback on this. Thank you again for your suggestions — they help us continue improving the experience for future guests.

Thank you for your feedback! I’m glad you found the house comfortable and enjoyed the location and check-in process. I apologize for the cleanliness concerns you mentioned; I’ll follow up with our cleaning team to ensure these areas are thoroughly addressed. For future reference, we do keep cleaning supplies in the garage for guests to use if needed. Thank you again, and I hope we have the chance to welcome you back for an even better experience!

Thank you for your review! I’m glad to hear you enjoyed the location and overall experience. I apologize for the interaction with the cleaning staff—they don’t speak English fluently, which may have led to some miscommunication. I’ll be sure to remind them to always approach our guests with courtesy and respect. Thank you also for taking the time to clean up after the accident; your thoughtfulness is much appreciated. I hope we can welcome you and your family back in the future!

Thank you for your feedback. We apologize for the cleanliness issues you encountered and will address this with our cleaning team immediately. We understand that more and more guests choose short-term rentals instead of downtown luxury hotels nowadays, and maintaining perfect cleanliness every time is a challenge. We will continue to improve. We did remodel the house after purchasing it a few years ago. Your feedback is invaluable to us, and we hope you will consider staying with us again.