Casa recientemente renovada ~ Retiro aislado de 5 acres ~ Tranquilo y silencioso

Dear Rebecca, Thank you for your kind response. I was happy to assist you in any way you may have needed, and hope that you do decide to return in the future! Best regards, Tom Kammerer

I'm very sorry to see this review; my usual housekeeper was exposed to Covid, and it was agreed that she quarantine herself with her family. This happened within 24 hours of Amanda's stay, and I needed to immediately hire a new cleaner, which was based on a recommendation. As I was 100 miles away caretaking my 91-yr. old mother at the time, I wasn't able then to supervise . The house was actually much cleaner than Amanda reports; the main problem was there was some small amount of hair left in a tub drain, although the remainder of the tub was totally clean. Incidentaly, three people who later entered the 'smelly bedroom' reported no smell at all; I'm disappointed that she didn't report how clean everything else in the house was. I do have a new fastidious cleaner. I immediately responded to Amanda's complaints, and after the Thank You's I received from her, am very surprised and upset by her review. I strive to present a spotlessly clean house to all who come, and will continue to do so. Incidentally, she asked to stay an extra night after being there for two nights- so I can't help but wonder how bad the situation really was. It seemed she had many complaints. It's unfortunate that she did not seem to accept my explanation of the housekeeper/Covid problem at the last minute; I'm sure she would rather not have had me take a chance with her contracting it herself.