Cabaña

Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!

Galería de imágenes de Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!

Restaurante al aire libre
Vídeo hecho por el alojamiento
Zona de estar
Cocina privada
Sala de juegos

Comentarios

9,0 de 10
Increíble
3 habitaciones2 baños o más8 huéspedes

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Balcón
  • Parrilla de barbacoa
  • Conexión a Internet
  • Se admiten mascotas
  • Frigorífico

Echa un vistazo a la zona

Ver en el mapa
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪A 10 min a pie‬
  • Place, Campo de golf Bear Mountain
    ‪A 2 min en coche‬
  • Place, Bear Mountain Express Lift
    ‪A 4 min en coche‬
  • Airport, San Bernardino, California (Aeropuerto Internacional de San Bernardino)
    ‪A 74 min en coche‬

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Habitación 1

1 cama de matrimonio

Habitación 2

2 camas de matrimonio y 1 sofá cama doble

Habitación 3

1 cama individual y 1 cama doble

2 baños y 1  aseo

Baño 1

WC

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!

Hermosa cabaña de montaña escondido en Moonridge con vistas desde el reciclamiento de la cubierta. El gran patio totalmente cercado plana es una alegría para los niños y los animales domésticos. La cubierta está totalmente vallada y cerrada por seguridad. Bien cuidado con notable atractivo exterior, se sentirá como en casa en esta cabina extraordinaria.

Una configuración amaderado con una gran cantidad de árboles que rodean la cabina proporcionan la escapada de montaña perfecta. A lo lejos, disfrutar de las vistas peek-a-boo de Big Bear Lake, desde las habitaciones de la planta superior y la cubierta planta superior. Echar un vistazo a las pistas de esquí de la parte posterior de la casa en el invierno!

El plan de piso abierto es ideal para aquellos momentos que todos queremos pasar tiempo juntos. Con suelos de madera y techos con vigas de madera, se tiene la sensación que escaparon a las montañas. La quema de madera chimenea de roca es seguro para mantener el calor en el invierno.

La cocina da al patio trasero con vistas maravillosas. Hay un montón de espacio en el mostrador para un buffet, la cocina o una estación de trabajo. mesa de comedor tiene capacidad para 7.  Con electrodomésticos de acero inoxidable, pisos de azulejo de la pizarra, lavavajillas, cocina de gas, nevera de vinos y despensa.

Al salir de la cocina abierta a la amplia terraza, se encuentra la bañera de seis persona. Podrá relajarse mientras contempla las estrellas del cielo. Hay un bar al aire libre, así como para entretener a su familia e invitados. Tanto el dormitorio principal nivel y la cocina tienen acceso a la cubierta y bañera de hidromasaje.

Arriba cuenta con dos dormitorios y un baño de tamaño completo con bañera. Una de las habitaciones cuenta con una pantalla plana de alta definición! Total de tres dormitorios y dos baños y medio.

Disfruta jugando en el combo de futbolín / mesa de billar en miniatura ubicado en la sala de estar o mira una película en el nuevo televisor de alta definición con pantalla plana y reproductor de DVD. Un montón de juegos de mesa para jugar también para una noche divertida para recordar. También hay entretenimiento adicional con una mesa de ping pong de tamaño completo también ubicada en el garaje.

Muy corto de cinco minutos a la ciudad / lago o Snow Summit. Muy cerca de Bear Mountain, el campo de golf y zoológico, cerca de una milla. El senderismo es sólo un par de manzanas, con algunos de los sitios más bellos!

Con un garaje de un coche con acceso directo a la cabina con estacionamiento adicional fijo.

Características: Wi-Fi, mesa de ping-pong, muebles renovados con colchones con acolchado adicional, cocina totalmente equipada, barbacoa de propano, ropa de cama y toallas, bañera de hidromasaje, estacionamiento en el garaje, televisores de pantalla plana, chimenea de leña, TV por cable, reproductores de DVD, tabla Juegos, Mesa De Foosball

Esta propiedad es perfecta para los huéspedes que valoran las construcciones más nuevas o las casas completamente remodeladas con un diseño interior de buen gusto. Disfrute de una agradable decoración moderna o temática de cabañas, muebles nuevos y accesorios y electrodomésticos renovados. Importante: Estimado viajero, se le cobrarán USD 200 en caso de que incluya una mascota en su reserva como depósito de daños reembolsables para mascotas.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00

Edad mínima para alquilar: 21

Hora límite del registro de salida: 10:00

default

Menores

Se admiten niños a partir de cualquier edad

default

Eventos

No se permiten eventos

default

Mascotas

Se admiten mascotas

USD 200 charged as Refundable Deposit for Pets

default

Fumadores

No se permite fumar

USD 200 charged as Refundable Deposit for Pets

Información importante

Otros detalles

Número de registro de la propiedad VRR-2021-1365
Número de alojamiento: 786724vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.

Información sobre la zona

Big Bear Lake

Esta cabaña se encuentra en el barrio Moonridge de Big Bear Lake, en las montañas. Acércate a Snow Summit y Big Bear Mountain Resort si buscas unas vacaciones activas, donde también puedes acercarte a atractivos turísticos como Bowling Barn y Big Bear Solar Observatory. Al estar junto a la montaña, podrás acercarte y disfrutar del esquí de fondo y del snowboard, o realizar actividades al aire libre, como el descenso en trineo y los paseos en moto de nieve.
Mapa
Big Bear Lake, CA

Qué hay en los alrededores

  • Big Bear Mountain Resort - A 10 min a pie - 0.9 km
  • Chair 7 - A 2 min en coche - 1.2 km
  • Campo de golf Bear Mountain - A 2 min en coche - 1.9 km
  • Centro adaptado de ocio de Estados Unidos - A 2 min en coche - 1.9 km
  • Bear Mountain Express Lift - A 4 min en coche - 2.6 km

Cómo moverse por la zona

  • San Bernardino, California (Aeropuerto Internacional de San Bernardino): a 79 min en coche

Restaurantes

  • ‪Bear Mountain Ski Resort - ‬A 4 min en coche
  • ‪Kallans Bar And Grill - ‬A 12 min en coche
  • ‪Starbucks - ‬A 7 min en coche
  • ‪Circle K - ‬A 10 min en coche
  • ‪Applebee’s | IHOP - ‬A 6 min en coche

Preguntas frecuentes

¿En Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable! se aceptan mascotas?

Sí, las mascotas pueden hospedarse en este alojamiento.

¿A qué hora se realiza la entrada en Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!?

La salida se realiza a las 10:00.

¿Dónde se encuentra Moose Mountain: Patio cercado! Hot Tub! Futbolín! Barbacoa! ¡Mascota amigable! ¡Internet! ¡Televisión por cable!?

Esta cabaña de Big Bear Lake para familias se encuentra en la montaña, a menos de 2 kilómetros de Big Bear Mountain Resort, Chair 8 y Chair 5. Chair 4 y Chair 2 también están a menos de 2 kilómetros.

Comentarios

9,0

Impresionante

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
25 comentarios de un total de 41 con una puntuación de 10 - Excelente
11 comentarios de un total de 41 con una puntuación de 8 - Bueno
4 comentarios de un total de 41 con una puntuación de 6 - Normal
0 comentarios de un total de 41 con una puntuación de 4 - Mediocre
1 comentarios de un total de 41 con una puntuación de 2 - Horrible

9,0/10

Limpieza

9,4/10

Llegada

8,8/10

Comunicación

10/10

Ubicación

9,4/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Karina C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great first time experience my family also loved it
Se alojó 2 noches en octubre de 2025
Verificado

10/10 Excelente

Lynsey B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
What an absolute treat! This is a lovely, clean cabin with plenty of room for our group, great amenities, and a very well-appointed kitchen (one of the best we've experienced). The beds were super comfortable, and we loved sitting on the deck out back and listening to the birds. It's super quiet and there's a lovely walking trail about a block from the cabin. We can't wait to book again!
Se alojó 3 noches en noviembre de 2025
Verificado

10/10 Excelente

Renee M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very comfortable!!

Enjoyed our stay.
Se alojó 2 noches en junio de 2025
Verificado

10/10 Excelente

Angelina S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Peaceful Cabin

Enjoyed our short stay very much.
Se alojó 2 noches en agosto de 2023
Verificado

10/10 Excelente

Sharon L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Cabin is fabulous, but…..

The cabin was great, clean, exactly as advertised. Comfortable beds, fun games, jacuzzi worked great even though an older model. Our issue was with the overly strict rules with the city of Big Bear. We were planning on having family come up during the day to enjoy the cooler weather, barbecue and just hang out. Just during the day, no overnight stays. But that’s not allowed, you cannot go over the occupancy at any point during your stay. From now on I will book a couple of adjoining rooms at a hotel instead.
Se alojó 4 noches en agosto de 2025
Verificado

8/10 Bueno

Ann D.

Quiet Location. Cozy, fully equipped cabin. Jacuzzi a big hit.

I will definitely come back. Thanks for sharing your home with us.
Se alojó 2 noches en noviembre de 2018
Respuesta de VrboOwner el 14 de ago de 2023
Thank you for taking the time to leave us a review! We're so happy to hear that you had such a great time at the home!
Verificado

10/10 Excelente

Colleen L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Birthday Getaway

The cabin was very comfortable for our family, including our dogs, close to hiking trails with enough room for all of our stuff: (motorcycle, bikes). We all wanted to stay longer...
Se alojó 2 noches en junio de 2022
Respuesta de VrboOwner el 14 de ago de 2023
Hi Colleen, We appreciate you taking the time to leave us a review. We are happy to hear that everyone at your party had a comfortable stay. We hope to host you again for another birthday celebration. Kind Regards, Destination Big Bear
Verificado

10/10 Excelente

Nicole R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Peaceful getaway

Loved the home. Everything was as described and location was beautiful and quiet. We didnt use any rooms upstairs but the bedroom downstairs has a comfy bed. The couch was pretty worn as you sink in a little too much. Not horrible just a little difficult to get out of it lol. Only suggestion I would make is to clean up all the cobwebs around the deck area. I understand its the mountains but some webs looked like they've been there awhile and it would make the nice wrap around deck so much more inviting. Perfect for furbabies with an enclosed yard and optional enclosed deck. Id definitely return for a future stay
Se alojó 2 noches en julio de 2025
Verificado

10/10 Excelente

Bill P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Snow fun

Stayed a few days in winter. Sledding within walking distance was awesome!
Se alojó 4 noches en enero de 2020
Respuesta de VrboOwner el 14 de ago de 2023
It was a pleasure serving you Bill, I really appreciate you taking the time to share your feedback and being so open with us.
Verificado

10/10 Excelente

Brian H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place warm and welcoming

Rented this place to socially distance with my parents (who stayed elsewhere). Great place for kids. The backyard and deck are perfect for family meals outside. Interior had a great feeling for unwinding after a long day of worrying about masks.
Se alojó 2 noches en octubre de 2020
Respuesta de VrboOwner el 14 de ago de 2023
Hello(Brian), Thank you for taking the time to write us a review. We are so happy to hear that this property (Moose Mountain) was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Having a home that feels roomy, a larger backyard, and having the bonus of a Grill adds charter to the home. We hope you will come back soon destination Big Bear
Verificado

6/10 Normal

Casey K.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
The house is nice, and the area is lovely. The kitchen had all we needed, the living room and dining room were comfortable and well-equipped, the backyard was a pleasant place to sit and relax during our mornings and evenings, and the on-site laundry was very convenient. The management company was not very responsive, and even though we were there for 4 days, they were never able to get the hot tub to usable condition, despite repeated requests. It wasn't until day three they even fixed the tub so it could be turned on, and they never got the water treated so it wasn't scummy. We booked the place specifically to soak in the hot tub we never got to use. When we asked for a discount, due to the unavailability of that amenity, we were not extended one.
Se alojó 3 noches en julio de 2025
Verificado

10/10 Excelente

Mohamed I.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Lovely

We loved our stay House was better than expected We were two small families but can fit more! Bring your own ping pong rackets if you like to play as there is a table in the garage!
Se alojó 3 noches en agosto de 2019
Respuesta de VrboOwner el 14 de ago de 2023
Thank you so much for reviewing your stay with us! We hope you you were able to enjoy all of beautiful BigBear! We are so glad you enjoyed the home and it exceeded your expectations. We hope that you will come back again and visit us again in the future! Kindest Regards, Destination Big Bear
Verificado

6/10 Normal

terri s.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
The lengthy waiver and having to submit a photo and license picture was almost a deal breaker since I am 71 years old and not planning a rave. Communication was not optimal as I received an automated msg telling me I could not extend my stay which was really confusing since I called to let you know I was checking out a day early. There were reminders in the way of signs posted everywhere of what not to do and after having to sign the redundant agreement already I found it a bit unwelcoming.
Se alojó 3 noches en julio de 2025
Verificado

10/10 Excelente

Leon C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Just as described, very pleased

The moment we started driving up the street to the property, we knew we were going to like it. As we pulled up to the front, it was even better than we thought. Walking inside was even better! We couldn't have asked for a better getaway!!
Se alojó 3 noches en septiembre de 2022
Respuesta de VrboOwner el 14 de ago de 2023
Hello Leon, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Moose Mountain, was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
Verificado

10/10 Excelente

Kim C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great summer dog friendly cabin!

We splurged on this big cabin because we had a feeling it would stay cool during this hot weather and we were right! It was very comfortable and private and quiet. The trees and yard were beautiful and we loved the wrap around deck. It was great for our dog to hang out outside without getting dirty. The kitchen was very well stocked with cookware and dishes. We plan to return with friends in the future. Thank you for being dog friendly!
Se alojó 5 noches en julio de 2024
Respuesta de VrboOwner el 22 de oct de 2024
Thank you for your wonderful review! We're thrilled to hear that the cabin was comfortable and cool during the hot weather, and that you enjoyed the beautiful surroundings. We're glad your dog had a great time too! We look forward to welcoming you and your friends back in the future!
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

So wonderful

great house, great area, quiet, close to woods/trails, comfortable, the kitchen was well stocked w/ cooking dishes, knives and utensils, truly all the comforts of home. unfortunately, the hot tub did not work which was disappointing, but everything else was so wonderful.
Se alojó 6 noches en diciembre de 2022
Verificado

8/10 Bueno

Michael G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Moose

Great property and location. Could use more towels. Was surprised there was no soap or shampoo included.
Se alojó 4 noches en junio de 2022
Respuesta de VrboOwner el 14 de ago de 2023
Hello Michael, Thank you for taking the time to write us a review. Once you book with us we send you emails to let you know what we offer and what we don't. That way you can prepare in advance. We do not offer those toiletries due to some guests being allergic. We give you the correct amount of towels based on your guest count. We apologize for the inconvenience and hope you stay with us again.
Verificado

8/10 Bueno

Melanie H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Labor Day Weekend

The house was in perfect condition, very clean and comfortable. The hot tub was clean however the jets did not work properly.
Se alojó 2 noches en septiembre de 2023
Verificado

8/10 Bueno

Alison B.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Beautiful Location!

Loved the location of this house -- in a quiet neighborhood near a beautiful trail. Overall we liked our stay but felt the house needs a little TLC (carpet is dirty and smells) and it wasn't as clean as we would have liked. However, on the good side the kitchen was good -- very well appointed and the appliances are relatively new and nice. Great deck and backyard -- that and the location are the best parts of the house.
Se alojó 3 noches en julio de 2021
Respuesta de VrboOwner el 14 de ago de 2023
Thank you for your review, Alison. We're sorry to hear that the carpets were dirty and smelly. I'll make sure our team takes a look at the house's carpeting and makes any necessary changes as soon as possible. I'm glad to hear that you enjoyed our well-appointed kitchen and deck! We hope your next stay with us is more grander.
Verificado

10/10 Excelente

Tanya G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Would stay here again...

The cabin was clean and beautiful. We were able to bring our dog, which was very nice. It is decorated beautifully. Being close to the animal park was convenient. Shopping was a short drive. The neighborhood is nice too. The patio furniture wasn't out when we got there. It was between seasons which is the reason. When I called, the property manager had someone come out very quickly and set it all up. They were vrey friendly and helpful. We recommend it. Netflix was available too!
Se alojó 2 noches en mayo de 2019
Respuesta de VrboOwner el 14 de ago de 2023
Thank you for taking the time to leave us a 5 star review! We're so happy to hear that you had such a great time at the home! Moose Mountain is one of our favorites too! - Destination Big Bear
Verificado

8/10 Bueno

anna r.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family and friends getaway

Cabin was nice.. when we arrived the walkway to get to key box was on porch which had a lot of snow. It was hard for us adults to climb thru unshoveled snow. We had to send thr kids. I think the position of that needs to be rethought. The cabin was clean...overall... needs a vaccum on living room and sofa. Its a place that allows pets...so if u have allergies this might not be a good choice. The hot tub should be better maintained.. the water was low..it had a lot of chorine or chemicals....which I get but the smell stuck on all of us, yes even after showering. I think a better shovel so renters can make a path in back yard would help as well...the plastic one wasnt very strong to clear a way for safe walking. Lots of cookware and utensils. Overall, a fair cabin to stay.
Se alojó 2 noches en abril de 2023
Respuesta de VrboOwner el 14 de ago de 2023
Thank you for sharing your experience with us. We're glad to hear that you found the cabin to be nice and clean, and that it provided plenty of cookware and utensils for your use. However, we're sorry to hear about the difficulty you had accessing the key box due to the unshoveled snow. We understand that this was an inconvenience for you and your group, and we will take your feedback into consideration as we evaluate the best way to position the key box in the future. We appreciate your feedback regarding the cleanliness of the living room and sofa, and we will ensure that our cleaning staff takes extra care in these areas moving forward. Regarding the hot tub, we want to assure you that we take the safety and cleanliness of our hot tubs seriously. Our hot tub vendors are required to submit reports of the chemical levels at the time of their cleaning, but we will follow-up with them to ensure that the chemical balance is properly maintained for future renters. Thank you for bringing this to our attention, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
Verificado

8/10 Bueno

Angie B.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

So close to Bear Mountain

One of the great things about this home was how close it was to Bear Mountain. You could leave and be there in a few minutes. Some of the downsides were pretty much the same as the other reviewers. The main reason we rented this house is because of the jacuzzi and when we arrived it had a bad smell and was very murky. We called destination big Bear and they sent someone right out to service and clean it so we did end up not using it the first night. Another issue is the house had a lot of dog hairs on the couches, carpet and bed downstairs. I know this home allows pets but there just needs to be more care cleaning up. We took out the vacuum to clean up the carpets and just put sheets we brought over the couches. We would love to return to the home again and just hope that the next time the jacuzzi is in working order and the home is fully cleaned before our arrival.
Se alojó 3 noches en febrero de 2021
Respuesta de VrboOwner el 14 de ago de 2023
Hello Angie, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Mountain was all you expected in a home and that you and your group got to enjoy their stay at Big Bear. Having a home in a good location sounds like the perfect vacations and we are glad to know your home was close to Big Bear Mountain. We apologize that the spa was not properly cleaned when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reported this to us during your stay and we were able to get a vendor out to address the issue. We can and will fix the issues once notified to us, Unfortunately you didn’t report to us related to cleaning and it was not well maintained. We have a cleaning staff which goes to property and fix the issue. Inconvenience Highly Regretted, Destination Big Bear
Verificado

6/10 Normal

Kimberly P.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio

Property Mgmt sucks

Cabin looks exactly like the pics. Rustic beauty in a perfectl location. Extremely clean and exactly as described. Well stocked kitchen. Super easy drive to slopes. It is not walkable to slopes. I drove the kids back and forth with ease. But would not say “walkable” despite the super close proximity. Zero issue with the property. The management company is TERRIBLE. Check in is lame. Had to stop by in town just to show my ID and be told code to check in. This could’ve been done online or FaceTime if they wanted to see my face. It had just snowed - a lot. Driveway was clear. But, path to front door hasn’t been shoveled since last snow prior. I could get in - but couldn’t Close the gate to front which enclosed the yard for our dogs. That gate was open and I had to wait until son got there to clear the 4 foot snow drift. Minutes after check in, management came to replace the advertised “large screen tv” that someone had broken and said “sorry - we didn’t know anyone was checking in” before replacing with a (Il say this generously) computer monitor sized tv. The real issue was the hot tub. After booking and then reading reviews that warned about hot tub issues, I sent a specific email to management to confirm hot tub worked. I don’t ski. We specifically booked a place with a hot tub so I could get some time with the kids at night before they scattered to rooms. I was told “it’s in working order an scheduled to be cleaned while we were there”. Fine. Arrived and turned on. Never heated up. Sent SEVERAL texts to management. They respond a few times saying someone was coming. They never did. Then I received a text stating “should be working” I replied “it’s not. Please come asap” and texts ceased. Upon arrival, I pulled into garage and closed the door. Couldn’t get it back open and was stuck for 24 hours (!!!!) When the guy finally showed up (after our 5th all) he said, “so sorry - I didn’t know you were actually stuck here”. Yes they did. Because we told them over and over. (My husband drove up later so we had another Car - but still!) If you’re the owner reading this - I’d be so upset! You have a lovely property advertised as it is. But your property management is b.s. They could care less about your property or your guests. If you’d like out text exchanges with them - I’d be happy to provide. Without them - this would be a 5 star review.
Se alojó 3 noches en enero de 2023
Verificado

8/10 Bueno

David G.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

It was nice, dirty and some things were broken and were not identified by the property manager

Overall great experience. Would go back for a cheaper price.
Se alojó 2 noches en febrero de 2022
Verificado

6/10 Normal

Kaya B.

Aspectos positivos: Llegada, ubicación y precisión del anuncio

Could have been better...

The home was cozy for the five of us, plus our two small dogs. The property wasn't cleaned very well, as some of the blankets on the made beds were dirty. The location of the home, and the property itself were great. The biggest problem was the hot tub. We selected this property specifically because it has a hot tub, but we couldn't use it because the water was disgusting. The water was cloudy, and it had an AWFUL odor to it, that even after I put the cover back on it, the odor lingered for several minutes. I did reach out on Sunday afternoon about the problem, as we were planning on using that evening, but I still haven't heard back regarding it. The check-in time was at 4PM, and we arrived at around 5:30PM. The cleaning ladies were still there working on the home, and didn't finish until around 6PM, but this didn't bother us too much, because this is probably the busiest time of year for them. I just wish they did a better job.
Se alojó 3 noches en febrero de 2021
Respuesta de VrboOwner el 14 de ago de 2023
Hello Kaya, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We apologize that the home was not cleaned properly before, beds and blankets were not as well. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff and we will notify our cleaning staff regarding punctuality as you mentioned that when you arrived around 5:30 PM The cleaning ladies were still there working on the home so we will cover up it. We apologize that the water in the hot tub was not properly cleaned and adoring very badly. We make a note of all issues and do the needful on an urgent basis. As we are the management company for the house this is something that we can and will address once notified to us as you did.Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear

Acerca de su propietario/a

Propietario/a: Destination Big Bear

Imagen de perfil del propietario o de la propietaria

Idiomas:

Inglés, Español

Propietario/a Premium

Ofrece un servicio excelente a los huéspedes de manera constante.

Dinos cómo podemos mejorar nuestro sitio webCompartir opinión