Villa con piscina privada, barbacoa, sótano deportivo y vistas al mar

Thank you Sean. We have loved having you and your family as guests at our “home from home” villa. We hope to hear from you again in the future. Very best wishes. Chris & Ann

Thank you Carol, We are so happy that you have had a lovely stay at our villa. We feel it’s ideally placed in Luz. We do our upmost to make sure there is everything you need to make it feel like home from home

Thank you very much Barbara and Stuart for your kind comments. We always do our best to ensure a “home from home” holiday. We and our growing family love the villa and love Luz and are delighted to be able share it with like minded guests. Best wishes. C&A

Thank you very much RP for your review. We try our best to ensure that all our guest have a wonderful holiday and make Casa Berlin their home from home. Very best wishes and we hope to see you again in Luz.

Thank you for your review. We love nothing more than guests feeling at home. So glad you were able to explore the area, there are some very beautiful walks. We look forward to hearing from you again in the near future.

Thank you Mark for your kind comments. We always do our best to ensure that all our guests have a wonderful holiday at Casa Berlin. You and your family are very welcome to return at any time. Vwry bets wishes. Chris & Ann

Thank you Shaun. There is in deed a tower fan in very room and the pool is salt water disinfected as this is claimed to be kinder to the skin. Best wishes. C&A

Thank you for your review. We are so happy that you enjoyed our property. We feel we have a great Villa manager and team to help make your stay as perfect as possible. Thank you for your recognition of all their efforts.

Thank you Leon. You and your friends have been perfect guests. We look forward to welcoming you back to Casa Berlin. Very best wishes. Ann & Chris

Thank you for your review. It has been our pleasure to host you in Casa Berlin. We try our upmost to make sure that guests feel at home on their arrival. We would love to host you again, if/when you visit the Algarve. Many thanks once again.

Thank you for your review. We love nothing more than our guests feeling that they are home from home. So happy you were able to take in the fantastic surrounding villages. All easy to get to, either walking, bus, taxi or car. The railway station in Lagos is great for a trip to Portemao or even Lisbon. We do hope you will stay with us again.

Thank you for your kind comments. This is our home from home and we hope all our guests feel the same way. Look forward to the next time we can accommodate you and your family.

Whilst we are disappointed with your 4* rating, we thank you for your feedback. We worked hard to ensure your comfort, pre heating the property for your arrival and providing a complimentary pick up truck load of logs, stacked in the basement for your use. Comment from our villa manager re smell in the upstairs and basement bathrooms: “this is a function of Portuguese plumbing and sewer design. Infrequently this occurs when the wind blows in a certain direction. We had a number of properties impacted over this period”. We are sorry you were impacted. We do all we can to prevent such things, but given the design we cannot totally eliminate. You will note that the ground floor ensuite and WC are brand new. This work has just been completed and involved new plumbing throughout. We believe that this has eliminated the issue in these rooms. We also note your comment on the sofa. We tend to disagree with your conclusion. We have many complements from guests regarding the comfort of the sofa and tendency to fall asleep on the sofa! We have the sofa professionally cleaned, re- dyed and surface treated once per year Naturally we will consider your review of the sofa in deciding when to replace. You will no doubt have noted the brand new and comfortable sofa(sofa-bed) recently installed in the sun lounge. We reinvest all surplus funds in the villa. The doors and windows will be replaced in Jan 25 to improve thermal efficiency. Very best wishes. C&A

Thank you for your review. We are so pleased you had a good holiday, plus your extended family. The villa has something for all ages. As you say from the lovely garden and pool to the games area in the basement. Plus the house has enough room too, therefore you don’t feel to be on top of one another. We will look forward to hearing from you again in the near future.

Thank you so much for your review. We really do appreciate the time taken to say something. We hope that we can host you again very soon. Thank you once again.

Thank you for your comments. Feedback is important and we always take note of our guests’ comments. All we want is that our guests love the villa and feel at home in the villa, as we do. We arrived at the villa for a two week holiday immediately as you left and so we are able to comment. The trash bin in side the house is not broken and is fully functional. The trash bin in the BBQ area was broken. Had this been reported to our villa manager this would have been replaced straight away. There is a retractable awning over the garden dining area and also two parasols. The two parasols had become damaged and the guests before you did not notify us or the villa manager until their return to the UK. On changeover The villa manager had spotted that one was damaged and had had it repaired. She missed the damage on the second but once she became aware of it she disposed of the parasol. The internal doors are not creaking but hinges have been oiled and in November, all 14 internal doors are planned to be replaced with new, natural white oak doors, each with new hardware. Over the last winter we added a 5th “bathroom”. So upstairs, there is a family bathroom and an ensuite bathroom with walk in shower. On the ground floor there is a toilet/basin washroom and a further ensuite with walk in shower. And in the basement there is a further shower room/utility room intended for showering down when coming in from the beach. The basement is not a living area. It was repainted onl