Elegante, 1830 Piedra Granero hectáreas on13, 20 minutos de Sarlat. Relajante y privada

I asked this renter for some feedback as to why he found some things wanting at the house. If he had told me there were issues when he was there, it would have been efficient for me to deal with them at the time. To leave a message just complaining without any feedback, does not help the cause. Just to clarify, he did not like that the mattresses were not thicker (They are standard thickness and were expensive when I purchased them). He said there were leaves on the terrace. I explained with winds and very dry conditions, the walnut tree there must be very stressed and therefore shedding more than normal. He also said the bath tub faucet did not work well, but I will have the plumber in to look at it when the present renters leave.... I can't know these things if I am not made aware of them! No complaints at all from the present, or any other renters this summer. In general, I have very very very few complaints from renters since I have been renting the house since 2008.. I think this is the second time someone has said something the least bit negative.

I am still very sorry about the Wi Fi which was ENTIRELY the fault of Orange, the French provider. When I got the box in May, a pre-payment from my French account was set up… or…. so it seemed. Even though it was all confirmed, clearly it did not take! I finally got through to them, both by post and on their English speaking line, which probably took at least 7 tries, I kid you not! As for the other small issues, sadly I can not be there to guard against careless mistakes other renters prior to you made which had a small impact on your stay. I am in constant touch with my staff to get right on the problems and often will even ask the present renter if the handyman can get in there and deal with it, without disturbing their stay. Thank you for coming and I am glad you could enjoy yourselves!

Je déclare très clairement ici, sur ce site et sur toutes les correspondances et autres sites de location, que je ne peux recevoir aucun WIFI haut débit à la maison. Ce n'est pas seulement moi, mais toute notre vallée. Chaque fois que je vais à la maison, je vais à France Télécom et on me dit que je ne suis "pas dans la zone". J'ai déclaré à la fois à ce locataire et à tous les autres que les téléphones portables fonctionnent bien comme les tablettes avec cartes SIM françaises ... c'est exactement ce que j'utilise quand j'y suis, mon iPad avec une carte SIM française et moi C'est la première plainte que j'ai à propos de la connectivité WIFI. En ce qui concerne le lecteur de CD, c’est le premier que j’ai entendu dire que cela ne fonctionnait pas. C’était bien la dernière fois que j’y étais et je serai clairement remplacé la prochaine fois. En ce qui concerne la télévision, j'ai dit à ce locataire que je pensais que les plats sur la cheminée étaient probablement hors d’alignement en raison des tempêtes. J'ai essayé à partir du moment où il m'a contacté, qui était à quelques heures de son arrivée, pour amener le fournisseur à résoudre le problème. Malheureusement, le vendeur ne m'a pas contacté à temps pour satisfaire les besoins de télévision de ce locataire. J'aime beaucoup mon français et aime le partager avec les clients et essayer de partager avec eux mes nombreuses années à connaître la région et à découvrir ses charmes. Chaque fois que je suis à la maison, je fais une évaluation approfondie des besoins et des améliorations potentielles et répond en conséquence. I state here,then on all the the websites where the house is listed, that I can not get high speed WIFI.. I have been told each time, many times in the past by FranceTelecom that I am "not in the zone" It is not just me, but our whole small valley.. no one is able to stream, period. I tell all renters to use their cell phones or tablets with a French sim card, easily available in Sarlat or Brive. As far as the tv signal, I told the renter that, probably owing to storms the satellite dishes were out of alignment. I tried immediately to get the man there to fix it, but he did not respond in a timely manner to satisfy this renter's tv needs. I did not know the CD player was broken. This is the first I have heard of that. It will be replaced when I go there next. Each visit, I spend many hours addressing all needs of the house and correcting them for the next season. Labor of love to satisfy needs

This is the first mediocre review of the property I have ever received. Please feel free to check other reviews, both on this site and other rental sites, as well as the Barn's own website. I pride myself on providing much behind the scenes information as I can to help a client make the most of their vacation. Given I know this area since the late 1970s, I have many ideas I can offer my clients. This all takes time but I enjoy and am happy to do it. This, and the fact that I employ 3 people to make their stay enjoyable all contribute to a value added experience. I remain in constant contact with my staff and I am always available for clients before, during and after their visits. The house is meticulously maintained and any issues that arise during a season are dealt with once the season ends.

Thank you for this review. The Barn is my heart's home and it is a true pleasure to share it with people who understand and feel the experience!