Casa entera

Villa Heura

Galería de imágenes de Villa Heura

Exterior
Zona de estar
Piscina
Habitación
Restaurante al aire libre

Comentarios

9,6 de 10
Excepcional
5 habitaciones3 baños10 huéspedes236 metros cuadrados

Servicios populares

  • Piscina privada
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Barbacoa al aire libre
  • Balcón

Echa un vistazo a la zona

Ver en el mapa
Alcúdia, Balearic Islands
  • Place, Caleta des Capellans
    ‪A 19 min a pie‬
  • Place, Playa de Sant Joan
    ‪A 8 min en coche‬
  • Place, Playa S'Illot
    ‪A 8 min en coche‬

Habitaciones y camas

5 habitaciones (capacidad para 10 personas)

Habitación 1

1 cama doble

Habitación 2

1 cama doble

Habitación 3

1 cama doble

Habitación 4

2 camas individuales

Habitación 5

2 camas individuales

3 baños

Baño

Bañera o ducha · WC

Baño

WC · Solo ducha

Baño

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Balcón
Jardín

Acerca de este alojamiento

Villa Heura

Villa con piscina privada en Alcúdia



Descubre Villa Heura, una villa situada en la exclusiva zona residencial de Bonaire en Alcúdia, con vistas abiertas a la bahía de Pollensa, ideal para familias o grupos que buscan tranquilidad, privacidad y amplios espacios tanto interiores como exteriores. La propiedad se distribuye en dos plantas y es especialmente adecuada para dos familias que desean compartir estancia manteniendo independencia



Con capacidad para 10 personas, la villa dispone de 5 dormitorios y 4 baños, ofreciendo una estancia cómoda y bien organizada



Por qué te encantará Villa Heura



- Piscina privada con opción de climatización.

- Jardín cuidado rodeando la propiedad.

- Zonas exteriores con terraza cubierta, barbacoa y mobiliario.

- Distribución ideal para dos familias con dos salones y dos cocinas.

- Vistas abiertas a la bahía de Pollensa.

- Ubicación tranquila en la zona de Bonaire cerca de Alcúdia.



Distribución y características principales



Dormitorios (capacidad para 10 personas)



- Dormitorio 1 una cama de matrimonio.

- Dormitorio 2 una cama de matrimonio.

- Dormitorio 3 una cama de matrimonio.

- Dormitorio 4 dos camas individuales.

- Dormitorio 5 dos camas individuales.



Baños



- Baño 1 con bañera.

- Baño 2 con ducha.

- Baño 3 con ducha.

- Baño 4 con ducha.



Zonas comunes



- Salón comedor con zona de estar en la planta baja.

- Cocina independiente totalmente equipada en la planta baja.

- Salón comedor y cocina independientes en la planta superior.

- Zonas exteriores con terraza cubierta jardín y piscina privada.



Equipamiento y comodidades



- Aire acondicionado frío/calor.

- Televisión Smart TV donde añadiendo su cuenta usted podrá ver Prime Video, Netflix, HBO, YouTube, Disney+ y más.

- Wi-Fi gratuito.

- Electrodomésticos y utensilios de cocina completos.

- Ropa de cama y toallas incluidas.



Ubicación y alrededores



Villa Heura se encuentra en Bonaire, una zona residencial tranquila de Alcúdia, con fácil acceso en coche a playas, restaurantes y servicios locales. La ubicación permite disfrutar de vistas abiertas a la bahía de Pollensa y acceder cómodamente a las playas de Alcúdia y Muro, así como a Puerto de Pollensa y otros puntos de interés del norte de Mallorca



Servicios y condiciones de la estancia.



– La reserva incluye ropa de cama y toallas para todos los huéspedes, así como la limpieza final de la vivienda. La propiedad se entrega completamente limpia, ordenada y preparada para una estancia cómoda y funcional desde el primer día.

– Se ofrece asistencia durante las 24 horas a lo largo de la estancia. Durante el día estamos disponibles para cualquier necesidad, y por la noche se atienden urgencias importantes para garantizar la tranquilidad de los huéspedes.

– El check-in y el check-out se realizan de forma presencial por parte de nuestro equipo, ofreciendo una introducción completa sobre la propiedad, resolviendo cualquier duda y realizando la entrega y recogida de llaves en mano.

– En el momento de realizar la reserva, el huésped recibirá acceso a una plataforma online donde podrá reservar fácilmente actividades, barcos, bicicletas, coches, restaurantes, servicios de transporte y otros servicios complementarios, todo ello integrado en la confirmación de la reserva.



Normas de la casa y horarios.



– Check-in: a partir de las 16:00 h.

– Check-out: hasta las 10:00 h.

– No se permiten fiestas ni eventos.

– No se permiten mascotas.



Nota 1. Los gastos de limpieza final están incluidos en el precio del alquiler. Esta circunstancia no exime al cliente de su obligación de cuidar la propiedad durante la estancia. No se realizará ningún cargo al depósito siempre que el uso de la vivienda sea razonable. La basura deberá retirarse previamente en el punto de reciclaje indicado por el coordinador de la propiedad.



Nota 2. De acuerdo con la normativa vigente en las Islas Baleares, todos los alojamientos turísticos están obligados a cobrar a los huéspedes mayores de 16 años la Tasa Turística, que posteriormente se abona a las Autoridades Regionales.



Nota 3. El consumo de electricidad no está incluido en el precio del alojamiento. El coste es de 0,25 € por kWh, a abonar en el momento de la salida. La lectura se realizará mediante el contador tanto a la entrada como a la salida.



Nota 4. En aquellas propiedades en las que sea posible incluir una cama supletoria, y siempre sujeto a disponibilidad, el coste será de 15 € por persona y día. Asimismo, cuando sea posible, se podrá añadir una valla protectora para la piscina por un coste de 13 € por metro lineal. Consultar disponibilidad.



Nota 5. El check-in después de las 22:00 h conlleva un coste adicional de 30 €, y después de las 00:00 h, de 50 €, no obstante existe la opción de self check-in con bienvenida del personal al día siguiente. Cuando sea posible autorizar un late check-out, siempre sujeto a disponibilidad, el coste será de 90 € hasta las 13:00 h y de 160 € Villa con piscina privada en Pollensa

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 18
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
Tourist tax is not included in the rental price and is paid upon check-in.

Información importante

Extras opcionales

  • Tasa de mantenimiento de la piscina climatizada: 60 EUR por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Número de registro de la propiedad ETV/15901, ESFCTU0000070430001788530000000000000000000ETV/159010
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Alcúdia

Esta villa se encuentra en Alcúdia. Puerto de Alcúdia y Puerto de Pollensa son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Playa de Alcúdia y Playa de Muro son lo que necesitas. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Plaza de Toros o Pista de karting Karting Can Picafort.
Mapa
Alcúdia, Balearic Islands

Qué hay en los alrededores

  • Racó de ses Barreres - A 19 min a pie - 1.6 km
  • Caleta des Capellans - A 19 min a pie - 1.7 km
  • Platja de sa font de Sant Pere - A 6 min en coche - 2.1 km
  • Playa de Sant Joan - A 8 min en coche - 2.5 km
  • Playa S'Illot - A 8 min en coche - 3.2 km

Cómo moverse por la zona

  • Estación de tren Inca: 27 min en coche
  • Palma de Mallorca (PMI): a 67 min en coche

Restaurantes

  • ‪Negre Grill - ‬A 10 min en coche
  • ‪Restaurant Alcanda Golf - ‬A 15 min en coche
  • ‪Ca’n Matevent - ‬A 10 min en coche
  • ‪Como en Casa - ‬A 9 min en coche
  • ‪Miramar - ‬A 10 min en coche

Preguntas frecuentes

¿En Villa Heura se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Villa Heura?

A fecha de 9 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Villa Heura el 31 de may de 2026 son de al menos 652 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿A qué hora se realiza la entrada en Villa Heura?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Villa Heura?

La salida se realiza a las 10:00.

¿Dónde se encuentra Villa Heura?

Esta villa de Alcúdia se encuentra a 1,8 km de Caleta des Capellans y a 4,7 km de Playa de Alcúdia. Racó de ses Barreres y Playa S'Illot también están a menos de 3 kilómetros.

Comentarios

9,6

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
18 comentarios de un total de 20 con una puntuación de 10 - Excelente
1 comentarios de un total de 20 con una puntuación de 8 - Bueno
0 comentarios de un total de 20 con una puntuación de 6 - Normal
1 comentarios de un total de 20 con una puntuación de 4 - Mediocre
0 comentarios de un total de 20 con una puntuación de 2 - Horrible

9,6/10

Limpieza

10/10

Llegada

10/10

Comunicación

8,4/10

Ubicación

9,2/10

Precisión del anuncio

Comentarios

De un sitio asociado

10/10 Excelente

Michael

Fantastic location, beautiful property and excellent experience

This is an amazing villa and I really recommend it to all. We stayed for one week in Juny with two families- 4 adults and 4 children-. It is well equipped and we had plenty of space. The location is just outside Alcúdia. The views across the bay are spectacular!. If you stay here you will have an amazing time!
Respuesta de VrboOwner el 23 de oct de 2024
Thank you for staying at our property and for your feedback. It has been a pleasure hosting you. We hope to see you again soon! Lenka and Joan
De un sitio asociado

10/10 Excelente

Paula

A lovely Villa clean, quiet and relaxing

All family of 10 have enjoyed a fabulous time in his beautiful villa. It's an amazing place and there is nothing to want for. We've enjoyed our holiday there tremendously and wod highly recommend it - fantastic views, space, peace, tranquility, wonderful outdoor facilities and a very comfortable home with everything you could possibly need.
Respuesta de VrboOwner el 23 de oct de 2024
We appreciate so much your feedback. It is really important for us in order to improve our services. We are looking forward to seeing you again soon. Kind Regards Lenka and Joan
De un sitio asociado

10/10 Excelente

Lea

Perfect vacation!

Very nice villa, superb location! Lots of info available in the villa. The pool and garden are great. Stunning views and a stylish Vila. We hired a car and explored the island which I’d recommend. Everyone throughout the process from booking to departure was really helpful. The Vila was immaculate and in a really tranquil location overlooking the sea. We hope to return!
Respuesta de VrboOwner el 23 de oct de 2024
Thank you for your comment and for choosing our company. I am happy that you enjoyed your stay and we hope to have you again as a guest. Kind regards Lenka&Joan
De un sitio asociado

10/10 Excelente

Janet

Unbelievable holidays

The house was amazing. It was everything and better then we expected. The home was in a great location, great pool and outdoor area. The kitchen full equipped and the bedrooms so comfortable. Fantactics views that you can enjoy while you are at the pool. Next to the ocean, with great restaurants within walking distance. I will stay there again.
Respuesta de VrboOwner el 23 de oct de 2024
We value your confidence in us and your feedback. Counting you among our customers is something for which we are especially proud of. We hope to see you again soon! Lenka & Joan
De un sitio asociado

10/10 Excelente

Miriam

Great Holiday!!!

Thank you very much for letting us stay (8 guest) at your wonderful Villa. It was the greatest experience we've had over the end of the summer. Lenka and Joan has been helpful althrough out the booking and stay. The villa was better than expected and would recommend it to anyone. I'd advised to rent a small car since the villa sits on a hillside, even so the view makes up for it. The villa have 4 bedrooms. This villa was perfect for us. Thank you once again!
Verificado

10/10 Excelente

Annie S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wonderful villa

We were 10 friends staying at the villa for a week. It is exactly as it looks in the pictures although they do not do the beautiful view justice! The terrace and seating was perfect for evening dinner and drinks over looking the sea. The rooms were spacious, with towels and small amentities provided. The pool was clean and the area and cabana were used daily. Walking into old town is down hill and takes around 20 minutes but there are also a few restaurants and bars 10 minutes walk away. We would definitely recommend staying here - we had a great week!
Se alojó 7 noches en agosto de 2019
Respuesta de VrboOwner el 23 de mar de 2020
Dear Annie, Thank you for staying at our property and for your feedback. It has been a pleasure hosting you. We hope to see you again soon! Lenka&Joan
Verificado

10/10 Excelente

Steve G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wonderful stay in Alcudia

My family and I are party of 10 the house was a perfect size to accommodate us. It was very clean and will fitted with everything you needed for a great holiday ,not to mention the house is beautiful much better in person.The house is located at the top of a hill which allows you amazing views of the bay and mountains. It’s is about a 18 mins walk down to the beach but a scooter or car is better. The location has all the trappings of a vacation spot. Bars , restaurants, boat rentals , hiking trails , cliffs jumping and your also not far from Pollença and Cap Defomentor which are great for day trips. I will definitely be back. Thank you Joan and Lenka for a wonderful stay.
Se alojó 9 noches en julio de 2019
Respuesta de VrboOwner el 23 de mar de 2020
Dear Steve, Thank you for giving us a perfect rating. I am happy that you enjoyed your stay and we hope to have you again as a guest. Lenka&Joan
Verificado

10/10 Excelente

Ruth W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great week away with friends

We had a great week away as 2 families at Villa Heura (4 Adults/5 kids aged 7 to 15). The house was perfectly set up as we could stay in our family groups or spend time all together. The pool was fab & sun loungers comfy. The Villa is located c 15 min walk from shops/restaurants so would definitely arrange a car. Beds were comfy & Netflix could be switched to English audio. Only criticism was that there were limited kitchen utensils across the 2 kitchens so spent quite a bit of time foraging in drawers! 1 of key things like kitchen scissors in each kitchen would have been helpful. Thank you for sharing this lovely house with us.
Se alojó 7 noches en agosto de 2023
De un sitio asociado

8/10 Bueno

Sonia

Semana con amigos

Tranquilidad y ubicación La limpieza se podría mejorar
Verificado

10/10 Excelente

Ilse R.

Wonderful for family

Stunning villa, exactly as shown in the pictures. It had lots of hidden extras which made the stay even more comfortable. The villa is around 2km into the port of alcudia with the main night life around 2,5. The villa is in quiet area but easy enough to reach civilization. i would highly recommend and would stay again.
Respuesta de VrboOwner el 23 de mar de 2020
Dear Ilse, Thank you for staying at our property and for your feedback. It has been a pleasure hosting you. We hope to see you again soon!
Verificado

10/10 Excelente

Elizabeth G.

Incredible!!! Definitly come back

A stunning place, even better than on the pictures! We (7 people) had a great time. The house was perfectly clean, the communication was easy and helpful. Definitely recommended!
Respuesta de VrboOwner el 23 de mar de 2020
Dear Elizabeth, We value your confidence in us and your feedback. Counting you among our costumers is something is something for which we are especially proud of. We hope to see you again soon!
Verificado

10/10 Excelente

Paula D.

A lovely Villa clean, quiet and relaxing

All family of 10 have enjoyed a fabulous time in his beautiful villa. It's an amazing place and there is nothing to want for. We've enjoyed our holiday there tremendously and wod highly recommend it - fantastic views, space, peace, tranquility, wonderful outdoor facilities and a very comfortable home with everything you could possibly need.
Respuesta de VrboOwner el 23 de mar de 2020
Dear Paula, We appreciate so much your feedback. It is really important for us in order to improve our services. We are looking forward to seeing you again soon. Kind Regards Lenka and Joan
Verificado

10/10 Excelente

Miriam H.

Great Holiday!!!

Thank you very much for letting us stay (8 guest) at your wonderful Villa. It was the greatest experience we've had over the end of the summer. Lenka and Joan has been helpful althrough out the booking and stay. The villa was better than expected and would recommend it to anyone. I'd advised to rent a small car since the villa sits on a hillside, even so the view makes up for it. The villa have 4 bedrooms. This villa was perfect for us. Thank you once again!
Respuesta de VrboOwner el 23 de mar de 2020
Dear Miriam, We appreciate so much your feedback. It is really important for us in order to improve our services. We are looking forward to seing you again soon. King Regards Lenka&Joan
Verificado

10/10 Excelente

Peter W.

Just Perfect!!

By far one of our favorite villas we have ever stayed in in Mallorca. We absolutely loved it. The villa is well located in a quiet area and within walking distance to supermarkets, shops, restaurants, beaches etc. We had a car and didn´t have any problems getting a parking space right outside the house. The villa itself is fantastic - spacious, bright, clean, modern, stylish and very well equipped. The bedrooms are neat with comfortable beds. The kitchen has all the equipment you need for cooking and there is a good BBQ outside so we really enjoyed having breakfast and dinner on the patio. The bathrooms are clean with good showers. There is a big living room with a big couch and a TV which was nice on the few rainy days we got. The outside area is fantastic. It´s perfect for dining, relaxing in the sun and enjoying a cozy evening. We really enjoyed the pool, especially the kids, it´s clean and well maintained. There is also a large grassed area where they could run around and play. Joan was very friendly and nice host. He really made us feel welcome when we arrived. He greeted us with a welcome package and gave us information about the town and the island. He was very responsive and did absolutely everything to meet our needs, i.e. provided two baby cribs, high chairs etc. and even let us check in early. They were also considerate to let us know beforehand when they would come to clean the pool. We felt comfortable in the villa and had a very enjoyable stay thanks to Joan and all the team of Mallorca Holiday Properties. Muchas gracias por todo :)
Respuesta de VrboOwner el 23 de mar de 2020
Dear Peter, Thanks for giving us a perfect rating. It was pleasure to hosting you. I am sure that all our staff enjoyed attending to your needs as much as you enjoyed your stay. Kind regards Lenka&Joan
De un sitio asociado

10/10 Excelente

Nathalie Pignolo

Abbiamo soggiornato a **Villa Heura** e siamo rimasti molto soddisfatti

Abbiamo soggiornato a **Villa Heura** e siamo rimasti molto soddisfatti. Una cosa che ci è piaciuta molto è che la casa aveva **due cucine**, il che ci ha permesso di organizzarci comodamente secondo i nostri ritmi. La zona è molto tranquilla e la vista su Pollença è stupenda, il che ha reso il soggiorno rilassante e piacevole. Nel complesso, è stata un'esperienza molto confortevole e consigliabile.
Verificado

10/10 Excelente

Eliane U.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Vacances

Très bon séjour !
Se alojó 7 noches en abril de 2023
De un sitio asociado

10/10 Excelente

Claus

Traumhaft Urlaub

Der Aufenthalt in der Finca war einfach Traumhaft. Die Finca ist sehr groß und wunderschön gelegen. Das einzige, was nicht ganz so schön war, aber woran man nicht ändern kann ist, das in der Region um Alcúdia sehr viel gebaut wird. Dadurch werden teilweise die Aussichten verbaut. Alles ok!
De un sitio asociado

10/10 Excelente

Absolutely wonderful villa

Spectacular sunrises and perfect house accommodations! Three generations of our family fit very comfortably in this spacious and very well equipped villa. Enough privacy for everyone to spread out as well as a good wifi connectionThe pool was used every day seeing the temperature was abnormally high during our stay. I would highly recommend this rental to anyone
Respuesta de VrboOwner el 27 de may de 2022
Thank you for staying at our property and for your feedback. It has been a pleasure hosting you. We hope to see you again soon!
De un sitio asociado

10/10 Excelente

Awesome Villa

Fantastic views of the bay. A kitchen on each floor is perfect for a big family. The bedrooms are clean and with air cond. the matress comfortable and the terrace awesome. the pool big and clean and the pool area has enought space for the kids. A meravellous place to spend family holiday.
Respuesta de VrboOwner el 30 de may de 2022
Thank you for staying at our property and for your feedback. It has been a pleasure hosting you. We hope to see you again soon!
Verificado

4/10 Mediocre

wesley g.

Aspectos positivos: Limpieza, llegada y comunicación

A must read review CAUTION!!!!!!!!!!

OK I dont know where to start with this one so we arrived and was given entry early which was great and helpful at first the impressions were to an ok standard being an older villa . Feeling tierd and just wanting a cold beer and relax by the pool it then dawned on us the NOISE !!!!!! Diggers dumpers drills cutting saws you name it the Villa next door was a new build it was shocking started every day at 8am and finished around 6 or 7 in the eve. Woke the following morning of our holiday at 7.45 with the dumper starting up and the tile cutter going ……….. when going down stairs we noticed there was no power reported this and told just a trip switch so done the norm as we would at home and put it up !!!!! 10 mins later tripped again this time it wouldn't go up baring in mind this must of happened in the night with a fridge full of fresh food so we reported to Joan the Manager who would send an electrician we got tired of waiting and went out for the day . Day 3 woke to the same problem but this time also with no internet same process Joan the manager said they would send electrician and was told to put the trip switch up I'm a like minded guy and know my way around a house and understand wires electrics ect but when the fuse box is pumping out a giant spark from the trip I didn't fancy pushing it any further this went on all week up until the day we left leaving downstairs with no electric id say 75 percent of the holiday losing food ect through it being left un refrigerated. Joan did get us a temporary Wi-Fi arfter 2 days When retuning home you would have to wait for the builders cars machines to get out of the way . One night we got back home with the shopping and couldn't get in the electric gate as the electrics were down again and had to leave car at the top of hill and carry all shopping down steps which is ok but when your on holiday!!!!!!!! One good thing on this property is the swimming pool very nice clean and has a very good filtration system we have a pool at home so in the know . I would say tread with caution there are buildings going up everywhere a huge crane in the sky that's there to shift materials to all other new builds would of been a once upon of time very tranquil unspoiled location its very out the way nothing in walking distance the bars and food that are the closest are very limited to choice !!!! The Holiday was never sold with big building works going on going on next door nor were we informed so its a miss sold and un factual advertised holiday . Caution if you have kids the electric gate has no sensor and is so risky to young children being crushed especially being a sliding gate not an open swinging style . Also have to pay for any electric used when leaving the villa that's if you have any !!!!!!!! No Uk Tv W Grego (Norfolk Uk
Se alojó 7 noches en septiembre de 2019
Respuesta de VrboOwner el 23 de mar de 2020
Dear Mr. Greco Thank you very much for your review, help us to improve and that our customers have a better service, but you should understand that the electrical problem was due to the storms and every day just after letting us know in less than an hour the electrician was in the Villa until the problem was solved. Everytime you called us we went urgently. As for the noise of the works at the villa next door, was only during one morning when the terrace floor was finished, then the noise in the house stopped. About the Internet with the storm there was a problem in the communications antenna and the Internet company had to solve, given the delay, we decided to provide you another router which to have access to the Internet. We understand that they are small problems that may bother you, but that they can happen at any time and that you should value the fact that as good professionals we solve as quickly as possible, so that you could enjoy your holiday. Best Regards Joan

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Propietario/a: Mallorca Holiday Properties

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