Villa Zuccon in Pomer

Dear Jessica, thank you for being our guests. Is this your real review or there was an error when writing? This is our experience with you. I am the Property Manager - You booked the Villa in November 2024, I answered all your messages and questions and gave you all the information you were looking for. The owner met you on the day of arrival and was at your disposal the whole time. The Villa was completely clean on the day of arrival (because if it wasn't, it is logical that you would have immediately contracted me or the owner), after 7 days you had a second general cleaning. So the rating you gave for the cleaning is not realistic. The Villa was completely clean, the communication was excellent and the owner was always at your disposal. The pictures on the portal are as in reality and the description is accurate. The owner, as a sign of welcome, gave you his home-made products (mandarins, figs, olive oil...) During your stay, you did not complain about anything, so we do not understand why you left such a review that is not in line with your behavior during your stay at the Villa. You gave your review in the form of a rating, we believe that it is not realistic because you did not describe anything in detail, if you had described your experience of staying at the Villa, it would have been much clearer for everyone. Best regards!