En La Playa Phillip Island - MASCOTA AMIGABLE. Ropa de cama y toallas incluidas

We have stayed in many places before and we feel that anywhere you stay should be as comfortable as home or better.

The house is very cold, and there is no heating in either bathroom. We had to take a heater from the spare room into the bathroom (thankfully we weren't using the spare room). The aircon in the kitchen is not adequate enough to heat the main kitchen and living area. There is a fireplace, however, only enough wood is provided for the first few hours. We have never stayed anywhere where we have had to provide our own wood. We then found out we needed to clean the fireplace before we left, which meant we couldn't have the fire on the morning we left as it would be too hot to clean. Again, we have never stayed anywhere before where we have had to clean the fireplace out before we left. That's like staying in a hotel and being asked to clean the toilet before you leave. You are provided with no equipment or instructions on how to clean out the fire, other than a tiny little dust pan the size of your hand. You have no instructions on where to dispose of the used fire wood and ash, and from the burn marks on the floor you can see many others have had the same issue.

The bathroom towels are small and thin and smelt like they hadn't been dried properly, a larger towel when you get out of a shower in a freezing bathroom would be much better.

The pillows on the bed are thin and not comfortable. The place has a lot of possibility but is in need to an upgrade in equipment and services provided if it is ever going to be a home from home. We have stayed in a lot more well equipped properties for the same money.

If you fancy a weekend away to relax, unwind, recharge, and be comfortable in the winter, this may not be the place for you.

On a positive note, Kim is very responsive and was accommodating with an early check in. There are loads of movies for you to enjoy. There was a lovely bottle of red wine left (unfortunately we are white drinkers but nice touch), and a nice selection of hot beverages.

This was a lovely cottage with 2 bathrooms, a sweet dog proof backyard, lovely deck , kitchen with everything you could need and short drives to Smith Beach and Cowes. Thanks for having us.

Kim's property was very spacious for our family of 4. Plenty of room for our dog too. It was very clean and had lots for the kids to do on the days when it was raining. A less than 5 minute drive to Smiths Beach which we all thought was awesome.

Kim was a lovely host. On our first day the power went out and on contacting her I was told ththe power was out all over the island. Two days later the hot water went out. I contacted Kim again and was told it would be fixed. She kept me informed through out the day and it was fixed when we returned from our day out.

The proximity to Smith's Beach was a bonus and since our baby does not like a carrier the fact that Smith's beach has an all access ramp was a blessing as we could take our pram down.

The cottage was lovely and as described. The range of movies, board games and gaming console was great for our lazy day in. We did not get to use the BBQ but the backyard area was nice and comfortable.

The washing machine was very much appreciated as with a baby we had a few loads to do.

We will be back again.

Thank you Kim.