Sunset Cove Hideaway

Hi Rebecca, Thank you for your feedback - we’re glad to hear you enjoyed the house and its setup. We’re sorry to hear that the linen service didn’t meet your expectations. Please note that during busy periods, the cleaners may drop off the freshly washed linen but not make up the beds, and this is noted in the listing during peak times. All linen is professionally cleaned and checked before delivery, and when we followed up with the cleaning team during your stay, they confirmed the linen had been freshly laundered. That said, we truly appreciate you letting us know so we can keep improving the experience. We appreciate you bringing this to our attention, and we’re happy the home itself worked well for your stay. Regards, Phillip Island Holiday Homes