Large Funky City Apartment

Hi Lynn Thanks for your review. I'm a little confused here as you advised in you review it was complicated getting in and the apartment is dated, but when we spoke at check in you said everything was fine. Also, the kitchen and bathroom are newly renovated and modern, along with the furniture being new. We’re sorry if this wasn’t up to your standards. We hope you enjoy the rest of your road trip, and safe onward travels.

Hey Wendy. Glad you enjoyed you stay and thanks for the feedback. Though its very different to what you had told me on the phone. So a little puzzling. I'm a little confused also with this ramp you mention? There is a bath mat that's used to keep you feet dry when you walk out of the bathroom !! It's not meant to be ramp, it's a bath mat. In any case, safe onwards travels. Cheers Jase

Hi Dianne. Thanks for your feedback, much appreciated. A couple of points here that are over exaggerated. 1. First up, I offered a full refund when I spoke to your husband on the phone, but STAYZ/VRBO who you booked it with said “they” were unable to cancel the booking due to their system issues, which left the booking live and the dates blocked out. 2. All the pictures and check in information where the lock box is situated was sent to you months prior. The lockbox/keys are in a city street that is not covered in long grass. So I’m a little confused as to where this long grass is? 3. There are no dirty rubbish bins you need to climb over/under or through to get to the lock box. 4. Access to where the free parking spot in the apartment build is where the lock box is. 5. The letter you referred to regarding security was someone had broken into the external letter boxes, not inside the building. And was just saying to be mindful of your mail. 6. The pictures of the apartment are current and taken less then 6 months ago. It’s a BNB for only $139pn in the middle of the city, with a free parking spot and a massive balcony with all new furniture. So, I’m unsure if you were thinking it was going to be the Hilton with a 24hour reception. I’m sorry you didn’t enjoy your stay, and safe onwards travel Dianne.