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Private Pool & Resort Amenities in Sonoma Resort

Galería de imágenes de Private Pool & Resort Amenities in Sonoma Resort

Piscina
Zona de estar
Habitación
Cocina privada
Restaurante al aire libre

Comentarios

8,4 de 10
Muy bueno

Aspectos destacados

  • Ideal para desconectar
    Máxima comodidad: aquí los huéspedes se sienten como en casa.
  • Piscina al aire libre
    Date un chapuzón en la refrescante piscina exterior, algo poco común en la zona.
  • Ubicación céntrica
    Nunca estarás lejos de donde necesites estar gracias a esta práctica ubicación.
  • Descubre lugares de interés cercanos
    Close to Shingle Creek Regional Park
5 habitaciones5 baños o más18 huéspedes

Servicios populares

  • Balcón
  • Bañera de hidromasaje en las instalaciones
  • Piscina privada
  • Gimnasio en las instalaciones
  • Parrilla de barbacoa
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Kissimmee, FL
  • Place, Parque regional Shingle Creek
    ‪A 14 min a pie‬
  • Place, Centro comercial Disney Springs™
    ‪A 17 min en coche‬
  • Place, Walt Disney World® Resort
    ‪A 17 min en coche‬
  • Airport, Orlando, Florida (MCO-Orlando Intl.)
    ‪A 25 min en coche‬

Habitaciones y camas

5 habitaciones (capacidad para 18 personas)

Dormitorio 1

1 cama de matrimonio grande

Dormitorio 2

2 camas de matrimonio

Dormitorio 3

2 camas de matrimonio

Dormitorio 4

2 camas dobles

Dormitorio 5

1 cama doble y 2 camas individuales

5 baños y 1  aseo

Baño 1

Bañera · WC · Solo ducha

Baño 2

Bañera · WC · Solo ducha

Baño 3

Bañera · WC · Solo ducha

Baño 4

Bañera · WC · Solo ducha

Baño 5

Bañera · WC · Solo ducha

Baño 6

WC

Otros espacios

Cocina
Oficina
Balcón
Jardín

Acerca de este alojamiento

Private Pool & Resort Amenities in Sonoma Resort

Summary:

- Unwind with poolside loungers and BBQ for outdoor dining on the expansive lanai.

- Family-friendly home with games and clubhouse facilities within the resort.

- Excellent location, only moments from Disney and a hub of Orlando attractions.

- Secure gated community with lush gardens and tranquil lake views nearby.

- Book now for a spacious retreat perfect for families and groups alike!



The Space:

This 3,067 sq ft, 2-story villa-style home is located in the prestigious Sonoma Resort, a beautifully landscaped resort community that offers top-tier amenities for vacationers. Perfectly situated near all of the area's major theme parks and attractions, this home is ideal for families or groups looking to enjoy both comfort and convenience in the vacation capital of the world.



Resort Amenities:

- Luxury clubhouse with a lounge area.

- Large resort-style pool with a waterslide.

- Poolside cabanas and loungers.

- Fitness center.

- Tennis, basketball, and volleyball courts.

- Children’s play area.

- Video game arcade.

- Lake with walking/jogging trails.



Main Spaces of the Home:

Large covered lanai with a private pool, BBQ grill (additional fee), outdoor dining table, and sun loungers—perfect for relaxing or entertaining.

Open-plan living and dining area on the ground floor, ideal for group gatherings and family time.

Fully-equipped kitchen with high-quality appliances, including a dishwasher for easy cleanup.

Plush living room furniture to unwind after a fun-filled day, and a nearby indoor dining area that seats 8 comfortably.

Smaller family room with a cozy couch and plush carpet, great for separate TV time or a quiet retreat.



Bedrooms & Bathrooms:

This home comfortably accommodates up to 18 guests with 5 bedrooms, each featuring its own en-suite private bathroom:

Bedroom 1: King-size bed, TV, and en-suite bathroom (ground floor).

Bedroom 2: Two queen-size beds, TV, and en-suite bathroom.

Bedroom 3: Two queen-size beds, TV, and en-suite bathroom.

Bedroom 4: Two double beds, TV, and en-suite bathroom.

Bedroom 5: One double + twin bunk bed, TV, and en-suite bathroom.



Additionally, there is a half bathroom for added convenience.



Additional Features:

- Washer/dryer for convenience during your stay.

- Free Wi-Fi for staying connected during your visit.



Location & Surroundings:

Sonoma Resort is located next to The Loop, an outdoor shopping and entertainment hub.

Just minutes from Walt Disney World and other famous Orlando theme parks, ensuring you’re close to the action.

Convenient access to upscale outlet malls, shopping centers, restaurants, bars, cafes, and championship golf courses.

Easy access to major superstores like Walmart and Target, along with specialty grocery stores like Whole Foods for all your shopping needs.



The Ideal Family Getaway:

Set amidst Florida’s lush beauty and tranquil views, Sonoma Resort offers the perfect blend of comfort, entertainment, and convenience. Whether you’re visiting theme parks, shopping, or simply relaxing by the pool, this home provides everything you need for an unforgettable stay.



Book your stay now and experience the magic of Florida in style!



Guest Access:

You’ll have full, exclusive access to the home during your stay.



The Neighborhood:

The home is centrally located near all the theme parks, great restaurants, shopping, outlet malls, and golf. There will hardly be a lack of things to do! Inside the community, you also have amazing amenities with other activities such as:



- A luxury clubhouse, lounge area, a gorgeous walk-in pool with waterslide, a fitness center, arcade, various sports courts, and a children’s play area.

- Acres of nature and a lake with walking and jogging trails.

- Nearby restaurants for a family dinner night or an adult night out.

- Great golfing in the area like Disney’s Lake Buena Vista Golf Club.



Apart from that, here are some of our local restaurant recommendations:



- El Tapatio Mexican Restaurant

- Paul's Italian Deli & Restaurant

- Olive Garden Italian Restauran



Getting Around:

Guests have free parking on the premises which makes it very easy to get around the area. Please note, when parking in the driveway be sure to pull all the way in and not block the sidewalk. Cars that block the sidewalk are subject to getting towed and we cannot be held responsible. The home is about 25 minutes from the Orlando International Airport and is located within the Sonora Resort community. Here are some of the most visited/famous places in Orlando and nearest shopping centers:



Theme parks:

- Disney World/Magic Kingdom (10 miles)

- Universal Studios (20 miles)

- Seaworld /Discovery Cove (10.3 miles)

- Legoland and Water Park (41.2 miles)



Shopping:

- Loop West Shopping Center (2 miles)

- Vineland Premium Outlets (9.8 miles)

- Lake Buena Vista Factory Stores (5.8 miles)



Grocery and Superstores:

- Walmart in Vine Street Square (1.8 miles)

- Publix (1.8 miles)

- Whole Foods (16.7 miles)



Golf:

- Falcon’s Fire Golf Course (7.2 miles)

- Disney’s Lake Buena Vista Golf Course (10 miles)



Other Things to Note:

Pool & BBQ

- Pool heating is available (Winter only)  for $50/day and must cover your full length of stay — just request it at least 7 days before check-in. A BBQ grill is also available for an additional fee; please request it at least 48 hours before arrival.  It takes at least 24 hours for the water to reach a comfortable temperature, and the weather conditions might affect the maximum temperature.



What You'll Find When You Arrive

- Paper towels, dish sponge, dish detergent, dishwasher pods, one trash bag in each trash can, and one roll of toilet paper per toilet. Hand soap, shampoo, and conditioner in each full bathroom. Please note these are not replenished during your stay — when you run out, you're welcome to purchase more or have them delivered.



Good to Know Before You Arrive

- Washcloths are not provided. We don't provide condiments or food items due to Florida regulations. You can order your groceries in advance or stop at Walmart or Publix on the way.



House Guidelines

- Only guests listed on the reservation are permitted on the property.

- No smoking of any kind inside the home, and no drug use or illegal activity on the premises — a $400 fine applies.

- Please keep noise levels respectful after 10 PM for the sake of neighboring families.

- No parties or events, and no tents or external structures on the property grounds.

- This is a two-story home, so please keep in mind there are stairs to reach the upper level.

- We kindly ask that you avoid moving furniture.

- Please note that when parking in the driveway, be sure to pull all the way in and do not block the sidewalk. Cars that block the sidewalk are subject to getting towed, and we cannot be held responsible.

- The parking lot next to the pool and amenity area is available 24/7, while clubhouse parking is only allowed until 8 pm and not overnight.



Booking Requirements

- Lead guest must be 21 or older.

- A quick rental agreement is required upon booking confirmation

- Valid government-issued ID may be requested at check-in or during your stay.

- Depending on the booking platform, a temporary authorization hold as a security deposit may also apply — this is automatically released after checkout provided no damages occur. (Not applicable for Abb bookings.)



Safety & Damages

- Outdoor security cameras are in place on the property for safety purposes only.

- Guests are responsible for any damages or additional cleaning costs resulting from their stay.



Interaction with Guests:

You can check yourself in using the keypad.



You’ll have complete privacy during your stay, but we’re available 7 days a week from 8 am to midnight, should you need anything - just write us a message!

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
Free
default

Fumadores

No se permite fumar
- The parking lot next to the pool and amenity area is available 24/7, while clubhouse parking is only allowed until 8 pm and not overnight. - Vale...

Información importante

Otros detalles

Número de alojamiento: 9467057
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Se aceptan estancias de larga duración.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Kissimmee

Esta villa se encuentra en Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Campo de golf Reunion Resort Golf Course y Club de golf Mystic Dunes son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Centro comercial Disney Springs™ y Centro comercial Florida Mall. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de ESPN Wide World of Sports Complex. Intenta sacar tiempo para pasar por Disney's Hollywood Studios®, que también merece la pena. Reserva algo de tiempo para explorar la naturaleza realizando actividades como el ciclismo.
Mapa
Kissimmee, FL

Qué hay en los alrededores

  • Parque regional Shingle Creek - A 14 min a pie - 1.2 km
  • Centro comercial Disney Springs™ - A 17 min en coche - 17.0 km
  • Walt Disney World® Resort - A 17 min en coche - 17.9 km
  • Complejo de parques temáticos Universal Orlando Resort™ - A 22 min en coche - 28.2 km
  • Parque temático Universal Studios Florida™ - A 23 min en coche - 28.6 km

Cómo moverse por la zona

  • Estación de tren Kissimmee: 11 min en coche
  • Estación de Tupperware: 14 min en coche
  • Kissimmee, FL (ISM-Kissimmee Gateway): a 6 min en coche

Restaurantes

  • ‪McDonald's - ‬A 4 min en coche
  • ‪7-Eleven - ‬A 9 min a pie
  • ‪Panera Bread - ‬A 4 min en coche
  • ‪Bronson Club At Storey Lake - ‬A 8 min en coche
  • ‪Tropical Smoothie Cafe - ‬A 6 min en coche

Preguntas frecuentes

¿En Private Pool & Resort Amenities in Sonoma Resort hay piscina?

Sí, este alojamiento cuenta con una piscina al aire libre. Encontrarás piscinas climatizadas o de otros tipos.

¿En Private Pool & Resort Amenities in Sonoma Resort se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Private Pool & Resort Amenities in Sonoma Resort?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Private Pool & Resort Amenities in Sonoma Resort?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Private Pool & Resort Amenities in Sonoma Resort?

La salida se realiza a las 10:00.

¿Dónde se encuentra Private Pool & Resort Amenities in Sonoma Resort?

Esta villa de Kissimmee se encuentra a 0,3 km de Parque regional Shingle Creek y a menos de 5 kilómetros de Pioneer Village at Shingle Creek y Centro de Bienvenida y Museo de Historia del Condado de Osceola. Mercadillo 192 Flea Market y Cena con espectáculo Medieval Times también están a menos de 5 kilómetros.

Comentarios

8,4

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
18 comentarios de un total de 28 con una puntuación de 10 - Excelente
3 comentarios de un total de 28 con una puntuación de 8 - Bueno
4 comentarios de un total de 28 con una puntuación de 6 - Normal
0 comentarios de un total de 28 con una puntuación de 4 - Mediocre
3 comentarios de un total de 28 con una puntuación de 2 - Horrible

8,8/10

Limpieza

9,2/10

Llegada

8,8/10

Comunicación

9,4/10

Ubicación

8,8/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Lisa S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved the pool and other ammenities
Se alojó 56 noches en febrero de 2026
Verificado

10/10 Excelente

Joshua Y.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great property! Even better location

Great house! The location was perfect, clean and the host were easy to communicate with.
Se alojó 7 noches en mayo de 2024
Respuesta de VrboOwner el 31 de may de 2024
Thank you for staying with us and for your kind words, Joshua! 🙌
Verificado

10/10 Excelente

Sarah W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Lovely house with everything you need

We really enjoyed staying in the villa, the pool was great and the owners have supplied everything you could possibly need for a great stay.
Se alojó 14 noches en octubre de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Sarah, We are thrilled to hear that everything was sufficient to ensure a great stay for you and your group. It was a pleasure hosting you! Best wishes.
Verificado

10/10 Excelente

Tameka P.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Family Trip

It’s was a beautiful occasion in honor of our mother!
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 28 de jul de 2023
Thank you for choosing to stay with us and for taking the time to review your experience, Tameka. We are thrilled to hear you had a great time as a family. It was a pleasure hosting you all!
Verificado

10/10 Excelente

Jillian P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

21st birthday celebration

Celebrated my daughter’s 21st birthday with friends and family at Epcot. House was perfect for people getting to know each other while still having privacy!
Se alojó 5 noches en mayo de 2025
Verificado

6/10 Normal

Randy Y.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Vacation

The house and pool was excellent! It was so great every bedroom had their own ensuite bathroom. Location in Kissimmee was great- close to lots of great restaurants and shopping. We couldn’t have asked for anything better!
Se alojó 7 noches en marzo de 2023
Respuesta de VrboOwner el 19 de jul de 2023
Thank you for taking the time to share your wonderful feedback about our property, Randy. We are delighted to hear that you enjoyed your stay with us and that you found the house and pool to be excellent. We are glad that you appreciated the convenience of having an ensuite bathroom in every bedroom. We appreciate your positive feedback and we hope that you will consider staying with us again in the future!
Verificado

10/10 Excelente

William S.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Review

Very comfortable and well appointed house. Convenient for the parks.
Se alojó 7 noches en julio de 2024
Respuesta de VrboOwner el 31 de jul de 2024
Thank you for staying with us!
Verificado

10/10 Excelente

Luis S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Everything was perfect

We enjoy everything in the house
Se alojó 4 noches en mayo de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Luis, You review is greatly appreciated. We hope to host you again in the near future! Best wishes.
Verificado

10/10 Excelente

Jack E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family vacation

We had 15 people including 7 children. The house provided the space we needed and was very comfortable. The kids were thrilled with the pool. Good vacation experience
Se alojó 6 noches en junio de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Jack, We are thrilled to hear the house was able to accommodate all of you nicely. It was a pleasure hosting you all. We look forward to welcoming you back! Best wishes.
Verificado

10/10 Excelente

LaShunda H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing Stay

This house was equipped with everything needed to make it be our home away from home. The mattress on the bed downstairs was a little to firm for my liking but that was a easy fix of just running to Walmart and purchasing a memory foam topper. Overall my family enjoyed our stay.
Se alojó 7 noches en junio de 2021
Respuesta de VrboOwner el 19 de jul de 2023
Thank you so much for staying with us! It was a pleasure to host you!
Verificado

10/10 Excelente

Rich G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect house for a large family. We loved the kitchen and table space. TV room was a hit

A very nice home in a guarded neighborhood. 15 minutes to Disney. Would recommend to anyone who wants a big house to stretch out.
Se alojó 7 noches en diciembre de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Thank you for your positive review, Rich. We're glad you had a nice stay in our home. You are always welcome back!
Verificado

10/10 Excelente

nicole l.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Stay for cheer competition

Location was great! Close to grocery and other stores. Felt safe. Property was as listed and beds were comfortable! Loved all of the blankets around the house. Televisions easy to use! Everything was clean when we arrived. Carpet and rugs could stand to be replaced, but other than that, all was great! The host is very responsive! We enjoyed our stay!
Se alojó 4 noches en febrero de 2025
Verificado

10/10 Excelente

Jordan D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazon felt so at home

Amazon the best host ever, hands down!! 🙂
Se alojó 4 noches en septiembre de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Jordan, We appreciate your kind comment. We aim to provide all of our guests a great service. It was an absolute pleasure hosting you! We hope to welcome you back in the near future. Best wishes.
Verificado

10/10 Excelente

Gerald S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family vacation

House was as stated, clean, homey. Perfect for our family get together. The kitchen could use a few more utensils ie. no cutting boards an inconvenience but did not impede our stay.
Se alojó 9 noches en octubre de 2023
Respuesta de VrboOwner el 27 de nov de 2023
Thank you for staying with us and for your valuable feedback. We hope to host you again!
Verificado

8/10 Bueno

Amanda T.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Beautiful house!

This house is beautiful! Spacious and decorated very nicely. My only complaints were with the property management company. Upon arrival, we noticed the trash area was full of the previous tenants Food and trash that want taken care of properly. I notified the property
Se alojó 5 noches en mayo de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Amanda, Thank you for your review. We are sorry that our service was not sufficient to ensure a flawless experience for you and your group. Trash collection information was displayed in the property's handbook and unfortunately it is the community's competence. However, we will take your case on board to improve our service moving forward. We are happy to hear it was a good stay, despite this inconvenience. Best wishes.
Verificado

2/10 Horrible

Shimon G.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

The apartment was not warm

The apartment was not warm the pool was to small
Se alojó 4 noches en enero de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Shimon, We are sorry your experience at the property was not a good one. We would have been more than happy to assist if we would have known there was an issue at the apartment. Unfortunately, nothing was reported until your departure. We would have loved to make things right for you to enjoy your stay.
Verificado

8/10 Bueno

Allison K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice home

This home was very nice and big. Liked that all rooms had their own bathrooms. Faults: our refrigerator broke and it took me being very persistent to have them send out someone to fix, we ended up losing a lot of groceries that we purchased. The kitchen had the basics, but a more equipped kitchen would have been nice. House was clean, but lots of stains on carpets and walls. Stair railing was coming out of wall. Again, for the price, it was accommodating, if they fixed these few things, they would have an amazing home!
Se alojó 5 noches en mayo de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Thank you very much for staying with us and for your valuable feedback.
Verificado

10/10 Excelente

Tracie F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Convenient vacation stay

We enjoyed our stay at this property. We weren’t allowed to cancel even though Hurricane Ian was headed straight for us. We made the best of our stay even though it was scary not knowing what to expect from the storm. The house had plenty of room for all of us. I think there should be more paper products provided along with trash bags. We had to purchase all these items and had to leave behind what we did not use. These items should be left for the next guests. Add card games and board games for situations like these to help pass time. I did like the fact that there was flood lights that turned on when we lost power.
Se alojó 8 noches en septiembre de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Tracie, It was very unfortunate to have your reservation coincide with the hurricane and unfavorable weather conditions. However, we are very happy to hear that you were all able to enjoy the time spent at the property, regardless. Your suggestions will be taken on board to improve our services moving forward. Thank you for your review! Best wishes.
Verificado

10/10 Excelente

Patricia W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Famiky Vacation

House was wonderful. Plenty of space.. There were a couple of things that could be better. For instance thdre were no ample supply of wash clothes. We had to purchase our own. The refirgrator was on the blink. We lost milk,luncheon meat and a few vegetables. The frezzer was good. Third things the bedroim next to the laandury room, the slats on the first bed kept falling down making ur sleep unconfortable.
Se alojó 7 noches en julio de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Patricia, Thank you for your review. We are sorry to hear about some of the issues you experienced during your stay. We will most certainly reinforce our house inspections before every arrival in order to avoid this moving forward. We are happy to see that your overall experience was a great one despite these inconveniences. We hope to welcome you back in the future for a improved stay! Best wishes.
Verificado

2/10 Horrible

Frank S.

Aspectos positivos: Ubicación
Aspectos negativos: Comunicación y precisión del anuncio

Property was misrepresented

The house was nice. You can tell that the property was not properly cleaned. The lounge chars where rusted and the patio has was dirty and had not been rinsed off. The listing said it has a spa and the property management company thought so as well. It did not and i was refunded a portion of what i wanted. They also forgot to turn on the pool heat for 2 of my 7 days
Se alojó 7 noches en marzo de 2023
Respuesta de VrboOwner el 19 de jul de 2023
Thank you for taking the time to leave a review, Frank. We are sorry to hear that the overall experience did not live up to your expectations. First and foremost, we would like to apologize for the misunderstanding regarding the spa. We hope that the compensation offered helped to make up for the inconvenience. Regarding the cleanliness of the lounge chairs and patio, we have made sure to address this with our cleaning team as we work to improve our service moving forward. We would like to confirm that the pool heating was in fact turned on a day before your arrival. However, as advised, it can take from 24 to 48 hours to reach its maximum capacity. We strive to provide all of our guests with an outstanding experience and apologize if we fell short in some aspects.
Verificado

6/10 Normal

Alexandra D.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Decent

I travel ALOT! So I am big on convenience and transparency. The location of the property was great. It was 20 minutes from anything we wanted to do. Seaworld, Universal, Disney, and shopping. The house was clean and you got excatly what was listed…. However, if you want to use the grill or pool be sure to request it WAY before you arrive if you want to use it. There was a lock on the grill and when I contacted host she told me that there was no way for us to add it. Same went for the pool. The refused to turn it on even if I paid for it. And by on I mean just turn the pump on so the water wasn’t just sitting, not the heater. That was really my only issue. Other than that you get excatly what’s listed.
Se alojó 6 noches en mayo de 2024
Respuesta de VrboOwner el 16 de may de 2024
Thank you for your feedback and for choosing our property. We’re glad to hear that you enjoyed the location and found the house as described. We apologize for any inconvenience regarding the grill and pool access. We always specify our extra services before check-in to avoid misunderstandings, and we regret that this caused an issue during your stay. We appreciate your understanding and will continue to strive for clear communication to enhance our guests' experiences.
Verificado

6/10 Normal

Mark W.

Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

A lot of money for a not well-maintained property

The rental process was seamless as usual through VRBO. When I arrived at the house the house was dirty there was hair in the sinks in one of the bathrooms snd showers and hairballs on the pillows and one beds sheets which questioned the linen status… The downstairs thermostat did not work so it was quite warm in the house with the main floor back bedroom not receiving any air and hot…… Several tubs filled up and did not drain due to a clog… The fridge did not stay cool and lost a couple hundred dollars worth of food… Pool was dirty with hairballs clog in the filter dirt inside the pool with a lot of bugs and the pool cleaning that was broken …Several days where the garbage was not picked up which made the raccoon problem stressful… The grill was in poor shape and condition and did not use… For the money spent you would expect a lot more in maintaining the property.
Se alojó 7 noches en julio de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Mark, We are very sorry to hear that your time at the property was not enjoyed. Our customer service and local teams work around the clock to assist guests in whatever is needed. We encourage everyone to keep constant communication with us as we aim to provide a memorable experience. We take the cleanliness front very seriously and would have been more than happy in sending our cleaners over to fix things. However, the only issue which was reported to us during your stay was regarding the pool. As soon as this was brought to our attention, we scheduled for the cleaning company to service the pool that following morning. All other maintenance issues could have been addressed, if we would have known. We are sorry if we were not able to live up to your expectations and will review your case to improve our service moving forward. Regards.
Verificado

10/10 Excelente

Rae Ann F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful new home in Kissimmee

The house was more spacious than expected. It was wonderful to have so many bedrooms and bathrooms for a large group. The decor was modern and beautiful and all the furniture was in great shape. The carpet did have some spots and there was no garage door opener but everything else was as the pictures shown. We enjoyed the house and the pool! It was worth the extra money for our girls to have the pool heated especially since we visited when there was a cold snap.
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Rae Ann, We are delighted to hear the property was to your liking and everything was sufficient to ensure a memorable stay for you and your family. It was a pleasure hosting you! Best wishes.
Verificado

6/10 Normal

Amber

Aspectos positivos: Limpieza y precisión del anuncio
Aspectos negativos: Llegada y ubicación

Big house

We had a negative experience when arriving at the house on our first day. The door was jammed so we couldn't get in. We had to wait over an hour for somebody to come and fix it. Not a wonderful experience with two little ones after a full day of traveling. The house is very big. Lots of room for a family on vacation. It could use some new carpet and isn't as close to Disney as I would have liked.
Se alojó 6 noches en marzo de 2022
Respuesta de VrboOwner el 19 de jul de 2023
Dear Amber, We are sorry your stay got off to a rough start. Our local management team assisted as soon as they could but we understand this was not convenient after a long trip with children. We are glad to hear the house was to your liking and had plenty of room to accommodate all of you comfortably. As described on the listing, Disney is a 15 minute drive away from the house. We will look into the carpets and thank you for bringing this to our attention. Best wishes.
Verificado

8/10 Bueno

Amy P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Plenty of room

We enjoyed our vacation! It was great to have room for everyone with bathroom en suite in every room! The host was very easy to communicate with and very responsive to our needs or concerns.
Se alojó 4 noches en diciembre de 2021
Respuesta de VrboOwner el 19 de jul de 2023
Dear Amy, We are delighted to know your stay was a great one and appreciate your kind comments about our services. It was our pleasure to assist you! We look forward to welcoming you back in the near future. Best wishes.

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