Casa entera

MerSea Oceanfront + Pets Stay Free!

Galería de imágenes de MerSea Oceanfront + Pets Stay Free!

Exterior
Restaurante al aire libre
Terraza o patio
Exterior
Zona de estar

Comentarios

8,8 de 10
Excelente
10 habitaciones10 baños o más20 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Se admiten mascotas
  • Cocina
  • Lavadora

Echa un vistazo a la zona

Ver en el mapa
Hatteras, NC
  • Place, Cabo Hatteras National costa
    ‪A 1 min a pie‬
  • Place, Hatteras Village Park
    ‪A 3 min en coche‬
  • Place, Centro de bienvenida de Hatteras Village
    ‪A 3 min en coche‬

Habitaciones y camas

10 habitaciones (capacidad para 20 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

1 cama de matrimonio grande

Habitación 5

1 cama de matrimonio grande

Habitación 6

1 cama de matrimonio grande

Habitación 7

1 cama de matrimonio grande

Habitación 8

1 cama de matrimonio grande

Habitación 9

1 litera individual

Habitación 10

1 litera individual

10 baños y 2  aseos

Baño 1

Baño 2

Baño 3

Baño 4

Baño 5

Baño 6

Baño 7

Baño 8

Baño 9

Baño 10

Baño 11

Baño 12

Otros espacios

Porche o patio
Cocina
Balcón
Comedor

Acerca de este alojamiento

MerSea Oceanfront + Pets Stay Free!

Welcome to MerSea by KEES Vacations!

This pristine ten-bedroom, ten-and-two-half-bath home is located in the heart of Hatteras Island. In two minutes, find yourself at the Hatteras Landing Marina or the Graveyard of the Atlantic Museum. Spend your days lounging on the beach and your nights relaxing in your private spa. Witness breathtaking sunsets over the Pamlico Sound and wake up to the sunrise on your covered back patio. This oceanfront home offers spectacular views of the Atlantic and is pet-friendly. Host a large event or wedding with the ample space provided, or gather with your family and friends for a fun-filled Outer Banks vacation. Jump in your private swimming pool and relax by the tiki bar in the backyard. MerSea is the perfect home for an ultimate Outer Banks getaway.

Step into the first level to find an arcade room and game room with a small lounge. Play foosball, pinball, or ping pong as you unwind in the evenings. Relax in the lounge with ocean views and access to the covered patio and backyard. The four King En Suites on this level are equipped with flat-screen TVs. Two offer access to the covered patio and backyard. One En Suite features a King over King bunk bed sleeping four, while the other is designed for two guests. In the foyer, locate the half bath across from the elevator and staircase.

On the second level, enjoy a similar layout with two common areas, including a private theater room. In the foyer, access the wet bar located just outside the second game room with an ocean lounge. Play billiards and relax with ocean views. Each of the four King En Suites on this level includes a flat-screen TV. Two King Suites on the east end feature ocean views, while the remaining two are located at the front of the home. Choose between a single-bed En Suite or a Double King Bunk En Suite across the hall.

Ride the elevator to the third level and take in breathtaking Atlantic Ocean views from the living room. Relax on the large sectional while enjoying your favorite show on the flat-screen TV. The spacious modern kitchen is fully equipped for preparing memorable meals and features a massive island with seating for six and an additional prep sink. Head into the dining room to enjoy dinner together, then step onto the deck for dessert while feeling the ocean breeze.

In the backyard, lounge in your private swimming pool or unwind in the hot tub under the stars. Fire up the gas grill for lunch and enjoy the picnic area. The extended backyard also provides an ideal setting for hosting an Outer Banks wedding or event. After a long day, rinse off in the outdoor shower before heading into town for dining and shopping.

Experience the enchanting beauty of Hatteras Island at MerSea.

Pet-Friendly: Bring up to two dogs at no charge. The standard $185 pet fee is waived for this property. No cats or other animals permitted.

This property has 10 parking spaces for guests.

Private unheated pools will open on April 16th and close on October 1st. Hot Tubs are available year-round. Pools and hot tubs are cleaned weekly and no later than 6pm on check-in day. Vendors are subject to enter backyard to clean the pool and/or spa on scheduled cleaning days. No pets allowed in pools.

Special Events: Events are permitted for an additional fee plus tax with prior approval and a signed Event Addendum. Contact KEES Guest Services for details.

Check-in begins at 4pm. Your keyless entry code will activate at this time.
Check-out is at 10am.

Pool Area

Private Swimming Pool
Hot Tub
Gas Grill
Large Backyard
Outdoor Shower


First Level

Arcade and Game Room with Foosball, Pinball, and Ping Pong
Lounge Area
4 King En Suites including 1 King over King Bunk
Elevator


Second Level

Theater Room
Wet Bar
Game Room with Pool Table
Lounge Area
4 King En Suites including 1 Double King Bunk


Third Level

Living Area with Sectional
Kitchen with Island and Breakfast Bar Seating
Dining Room
2 King En Suites
Washer and Dryer
Half Bathroom

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 24
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

Se permiten eventos
default

Mascotas

Se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 9651431
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Se permite celebrar fiestas u otros eventos en las instalaciones. 
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.

Información sobre la zona

Hatteras

Esta casa de vacaciones se encuentra en Hatteras, a orillas del agua. Graveyard of the Atlantic Museum y Museo de los nativos americanos de Frisco son lugares fundamentales para los aficionados a la cultura en esta región, donde también puedes acercarte a atractivos turísticos como Frisco Mini Golf and Go Karts y Buxton Seafood. Uncle Eddy's Frozen Custard and 18-Hole Mini Golf y Ocracoke Pony Pens también merecen la pena. Descubre todas las actividades acuáticas que podrás hacer en la zona, como paseos en moto de agua, kayak o esquí acuático; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como el ciclismo.
Mapa
Hatteras, NC

Qué hay en los alrededores

  • Cabo Hatteras National costa - A 1 min a pie - 0.0 km
  • Hatteras Village Park - A 3 min en coche - 2.0 km
  • Centro de bienvenida de Hatteras Village - A 3 min en coche - 2.0 km
  • Village Marina - A 3 min en coche - 2.4 km
  • Hatteras Harbor Marina - A 4 min en coche - 2.7 km

Restaurantes

  • ‪Tavern on 12 - ‬A 7 min en coche
  • ‪Scratchmade Snackery - ‬A 18 min a pie
  • ‪Toucana Grill - ‬A 4 min en coche
  • ‪Happy Belly - ‬A 11 min a pie
  • ‪Frisco Bay Coastal Grill - ‬A 4 min en coche

Preguntas frecuentes

¿En MerSea Oceanfront + Pets Stay Free! se aceptan mascotas?

Sí, las mascotas pueden hospedarse en este alojamiento.

¿Cuál es el precio del aparcamiento en MerSea Oceanfront + Pets Stay Free!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en MerSea Oceanfront + Pets Stay Free!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en MerSea Oceanfront + Pets Stay Free!?

La salida se realiza a las 10:00.

¿Dónde se encuentra MerSea Oceanfront + Pets Stay Free!?

A orillas del agua, esta casa de vacaciones ofrece alojamiento a menos de 2 kilómetros de Hatteras Library y Outer Banks Beaches. Centro de bienvenida de Hatteras Village y Hatteras Village Park también están a menos de 3 kilómetros.

Comentarios

8,8

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
12 comentarios de un total de 23 con una puntuación de 10 - Excelente
9 comentarios de un total de 23 con una puntuación de 8 - Bueno
0 comentarios de un total de 23 con una puntuación de 6 - Normal
1 comentarios de un total de 23 con una puntuación de 4 - Mediocre
1 comentarios de un total de 23 con una puntuación de 2 - Horrible

8,4/10

Limpieza

9,2/10

Llegada

8,6/10

Comunicación

9,4/10

Ubicación

8,8/10

Precisión del anuncio

Comentarios

Verificado

8/10 Bueno

Bethany T.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Pet friendly! Thank you!!
Se alojó 3 noches en marzo de 2026
Verificado

10/10 Excelente

Jasmine W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Our stay was absolutely memorable! We went to Cape Hatteras for a family getaway and this home did not disappoint. The amenities were perfect and the space was beautiful. We were really excited about the location with it being right by the beach! We mostly utilized the 4th floor with the kitchen and the movie room. The hot tub was another great addition.The hosts were kind and pretty responsive. The space was clean and tidy! We would absolutely stay in this home again.
Se alojó 4 noches en marzo de 2026
Respuesta de VrboOwner el 27 de mar de 2026
Hi Jasmine, thank you for your review! We are happy to hear that you guys enjoyed the home. We are glad to see that the home was perfect for your group. Having a hot tub is always a plus when staying in the Outer Banks as well as being close to the beach. We hope to host you again in the future!
Verificado

10/10 Excelente

Lauren G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a big group and this house was perfect! The kids really enjoyed the video games, pool table, and board/card games!
Se alojó 4 noches en enero de 2026
Respuesta de VrboOwner el 31 de ene de 2026
Dear Lauren, Thank you for leaving a 5-star review! We are so glad to hear you and your loved ones had such a wonderful time. Please contact us again when you are ready to book your next beach trip. We would love an opportunity to host you again. ~ KEES Vacations
Verificado

10/10 Excelente

Stacey R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The property was in good shape and perfect for our crew! We all really enjoyed our stay and would book again if we come back.
Se alojó 3 noches en noviembre de 2025
Respuesta de VrboOwner el 23 de nov de 2025
Stacey, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again soon.
Verificado

2/10 Horrible

Andrew I.

Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Was not able to make it due to snow and bridge closure. Rental company (KEES) was unwilling to compromise even though property was inaccessible to anyone.
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 18 de feb de 2026
Dear Andrew, Thank you for taking time to leave a review. Our office did accommodate your first request to move the dates of your reservation. You were offered the travelers insurance to protect your vacation investment. This was decline by you. Therefore the travelers insurance would have provided an opportunity for you to file a claim to seek your funds back. Unfortunately, the weather is not something anyone wants to be inconvenienced by nor can it be prevented. We are still truly sorry that the snow storm prevented your vacation. We hope that you would give us another opportunity to hist you in the future. Thank you~ KEES Vacations
Verificado

8/10 Bueno

James K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Happy Days at the Beach

Our family loved the week we spent at this property, fantastic beach access, and lots of time at the pool. The house was great with plenty of room for everybody, including parking. It was our first time in Cape Hatteras and we loved the low hustle and laid back aspect of the area.
Se alojó 7 noches en julio de 2025
Respuesta de VrboOwner el 23 de jul de 2025
Hi James, Thank you so much for your thoughtful review! We're so glad to hear that your family enjoyed the week, especially the easy beach access, pool time, and the spacious layout of the home. Cape Hatteras truly is a special place, and we're thrilled you appreciated its relaxed, laid-back vibe. It was a pleasure hosting you for your first visit, and we’d love to welcome you back anytime! -KEES Vacations
Verificado

10/10 Excelente

David M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay

Great home. This home it’s perfectly set up for entertaining. We love the proximity to the beach.
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 4 de ene de 2025
Hi David, Thank you for your 5 star review! We're happy to hear that you enjoyed your stay with us & hope we have the opportunity to host you again in the future. KEES Vacations
Verificado

10/10 Excelente

Scott T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent

Great house! Plenty of room. Would definitely go back.
Se alojó 5 noches en marzo de 2025
Respuesta de VrboOwner el 9 de abr de 2025
Hello Scott, Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the house and had plenty of room to relax. We'd love to welcome you back anytime! Thank you, KEES Vacations
Verificado

10/10 Excelente

Christa L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful home in great location

The house was awesome and we loved the game room and ping pong table and the theater room was amazing! Views were gorgeous we would stay there again for sure!
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 7 de dic de 2023
Christa, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again in the future.
Verificado

10/10 Excelente

Elizabeth J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Enjoyed

We enjoyed all amenaties the cliseness to beach
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 17 de ene de 2024
Hello Elizabeth, Thank you for your review. We are happy to hear you enjoyed your stay with us & hope that you we are able to host you all again in the future. Thank you, KEES Vacations
Verificado

8/10 Bueno

Nicole N.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Spring break

The house size was great for our large group! All the beds being kingsize was great with onsuites. Elevator was a great feature for loading luggage and having some older guest. Yard was amazing for volleyball, soccer etc. Pool was great and being heated was a great feature for night swims. Only downfall was dishwashers were broken and unable to be repaired, very big hassle with the amount of people staying.
Se alojó 6 noches en abril de 2025
Respuesta de VrboOwner el 7 de jun de 2025
Hi Nicole, Thank you for your thoughtful review! We're so glad to hear that the home’s spacious layout, king-sized beds with en-suites, and the elevator made your stay more comfortable—especially for your group’s needs. It’s great to know the yard and heated pool added to the fun and relaxation during your visit. We appreciate your feedback and are always working to improve the experience for our guests. Hope to welcome you back again soon! Thank you, KEES Vacations
Verificado

8/10 Bueno

Patricia V.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Home was nice and spacious w/incredible views. Not having a pot holder or dish towel was disappointing. When went to cook the hanlde of the pan was falling off. Bed was broken and called to have fixed, they showed up and said would be back next morning and didn't come back the entire week we were there.
Se alojó 7 noches en agosto de 2025
Respuesta de VrboOwner el 19 de ago de 2025
Patricia, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the spacious home and incredible views. We sincerely apologize for the inconveniences you experienced during your stay. Please know that all of the issues you mentioned have since been addressed, including the kitchen items and furniture repairs. We appreciate your comments, as they help us improve the experience for future guests.
Verificado

10/10 Excelente

Elizabeth S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great house for a lifetime of memories.

The house is perfectly laid out for large groups. Each bedroom and bathroom is large enough to accommodate two adults per room and plenty of common rooms to accommodate various activities. The kitchen and living room and dining room are large enough for plenty. Great location! Awesome views.
Se alojó 8 noches en junio de 2024
Respuesta de VrboOwner el 29 de jun de 2024
Thank you for your review! We're delighted to hear that the house's layout suited your large group and that you enjoyed the spacious bedrooms, common areas, and the kitchen. It's great to know the location and views added to your experience. We look forward to hosting you again!
Verificado

10/10 Excelente

Kristin D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Dolphin show!

We loved staying at MerSea, very fun, super comfortable, great view and easy beach access. The best parts were all of the pods of dolphins, pelicans doing fly bys of the living room windows, relaxing walks on the beach and shells galore! The house is nicely decorated, luxurious but welcoming, and the game room, pool table, theater room and hot tub were the perfect diversions when not on the beach! Plenty of space, nice kitchen and lovely bedrooms and bathrooms. Great yard and loved having our dog along. Isola’s had delicious pizza and we also had yummy sandwiches from Kat’s Deli. We would love to stay again!
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 20 de mar de 2024
Hello Kristin, We are elated to hear that you and your guest had a magnificent time during your stay. Here at KEES our we strive on making sure our guest has the best vacation experience. We look forward to hosting you and your guest again in the near future.
Verificado

10/10 Excelente

Lauren H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful large new house with great location

We had a great time with our family at this house. It is brand new construction, so it was very clean. The kitchen was very large and great to use to cook for the family! Everyone had space to themselves and spaces to congregate. The yard is very large. The pool and hot tub were a hit! The beach access is just a few houses down! The. Daily cabana and chairs was nice so we didn’t have to drag ours out each day! Great escape!
Se alojó 7 noches en septiembre de 2022
Respuesta de VrboOwner el 30 de sept de 2022
"Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We look forward to your next visit!
Verificado

8/10 Bueno

Kevin D.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Nice house but issues with quality of construction

The house wasn’t cleaned properly before we arrived. There was a leak in the ceiling in one of the bedrooms, the door to the deck off the dining area didn’t work, and the oven was dirty. The location was awesome.
Se alojó 7 noches en abril de 2023
Respuesta de VrboOwner el 21 de abr de 2023
Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We are fixing the leak in the ceiling so this will not affect future guest, the door to the deck has been fixed and the oven has been cleaned. We hope to have the opportunity to show you this is not a common experience. We hope you visit again.
Verificado

8/10 Bueno

Teresa S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family reunion

The house was awesome as advertised, the cookware plentiful, but probably needs refreshed. The only disappointment was the outdoor grills which were not even close to being usable, a huge disappointment to the beautiful steaks we had purchased. There is no rehab for those grills, a definite replacement needed.
Se alojó 5 noches en diciembre de 2023
Respuesta de VrboOwner el 1 de ene de 2024
Hello Teresa, Thank you so much for your review. We will make note of that grill. We look forward to hosting you and your family again in the near future.
Verificado

10/10 Excelente

Nishanth Reddy M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Impressed with the house

It was a great house for a big group. To start with, the house is exactly as you would imagine after seeing the pictures from the listing. The beach is very close by and hence the views are great, pool and Jacuzzi were well maintained and the location vibe was very good. Kitchen had all the utilities you would need for a large group. We were also able to use the grill to the max. The backyard was huge and we could play many outdoor games in the space. Kees customer service was very responsive and they were helpful for any issues we had during the stay. Only thing in the entire house that did not meet our expectations was the elevator which was very slow and some times non responsive. We missed using the music system for most of our stay, it was decent. There is a grocery store close by with all the required necessities
Se alojó 4 noches en mayo de 2024
Respuesta de VrboOwner el 31 de may de 2024
Hi Nishanth, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. Having a lot of space in the backyard does make for a great activities day while grilling out. We are happy to also hear that the attentiveness to issues was great. We hope to hose you again next time you are in the Outer Banks!
Verificado

8/10 Bueno

Brianna K.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Great Stay, But with a Few Unwanted Guests

My family and I have been vacationing in the Outer Banks for three years, and we've consistently chosen Kees Homes for our stay. Communication with management has always been excellent, and this particular home was no exception—beautiful, spacious, and in a fantastic location. However, our stay wasn't entirely perfect. Unfortunately, we encountered roaches during our visit. I contacted management after discovering the first one, though it was late at night, so I didn’t expect an immediate response. On our last day, I followed up with another message, including pictures, to report additional sightings. Management responded promptly and assured us they would address the issue. Despite this, we enjoyed our stay and would consider booking again, provided these issues have been resolved.
Se alojó 6 noches en agosto de 2024
Respuesta de VrboOwner el 26 de ago de 2024
Hi Brianna, thank you for your review! We are happy to hear that you enjoyed your stay with us as always! We are glad to know that you guys have been a loyal customer over the year and hope to continue to have your support for many more. We do apologize for the issue you had and this has been resolved. We hope to host you again next time you are in the Outer Banks!
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Team Building Retreat

The property is lovely - the home is perfect for a large group, even has an elevator, which is handy when the kitchen is on the top floor! We had hoped to be able to check in a little early, and were willing to pay a fee to do so. We booked the space in May, and there was no one staying in the house the night before, so we thought it wouldn't be a problem. Unfortunately, the housekeepers were in the house until check-in time. We did sit by the pool and start our meeting there, which was fine, but having to call the day of, after 12 pm to find out if you can check in a little early is a bit of a pain. All in all, we had a wonderful experience. Did not have body wash in 4 bathrooms, found a couple items of trash that had been overlooked, but in a house that big, it's understandable. Would recommend that the housekeepers check the drawers, however. We did find 2 bowls of greasy popcorn with butter in the bottom of one of the bedside tables on the last day. No bugs, though :)
Se alojó 3 noches en octubre de 2023
Respuesta de VrboOwner el 10 de oct de 2023
Hi! We are happy you enjoyed your stay with us! We do apologize for the minor housekeeping issues and will make sure they take notice when cleaning next time. We hope to host you again in the future!
Verificado

8/10 Bueno

Dena B.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Great house and location, bad pest control

Overall this house is great. The location with easy beach access, spacious yard with pool and jacuzzi, spacious living areas and many bedrooms was great. The kids enjoyed the extra living areas such as the billiard room, arcade room, and movie theater. However, cockroaches. Not one or two. At least 30? Many were dead or dying, but some were alive and even crawling on the walls. After the first few, we reached out and they offered to send pest control. Initially I declined having pest control come because it was only about 5 roaches at that time and we had little kids. But when it was out of control, I reached out again and asked for pest control which didn’t come. We also got tons of bug bites so in general the pest control needs improvement. When we arrived the grill looked like it hadn’t been cleaned in years. We had to clean it to make it useable. A new vacuum was brought to the house during our stay. Housekeeping had “vacuumed” with a broken vacuum when we arrived. We tried to use the broken one to clean up during our stay and it didn’t work at all. We knew we had to bring our own laundry and dish detergent, but we did expect at least for the soap dispensers in the bathrooms to be working/refilled which most weren’t. Minus, the cockroaches and other bugs, this could’ve been a 5 star review.
Se alojó 5 noches en agosto de 2024
Respuesta de VrboOwner el 1 de sept de 2024
Hi Dena, thank you for your review! We are happy to hear that you enjoyed the home. We do apologize for pest control. We are glad to know that you enjoyed the amenities at the home. We have gotten this fixed so the future guest do not worry about it. We hope to host you again in the future!
Verificado

4/10 Mediocre

Nancy S.

Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio

Mersea Hatteras, NC

This property was not advertised as incomplete and still under construction. The information about it being new construction was in the Welcome Letter that wasn’t even sent until the day of our arrival at 4pm after I called for the door code. There were several unfinished projects in this house that we should have been made aware of before arrival. This house could be decent with a little attention. No way it should have all these issues being new they rushed to rent it out. See list below for the many issues 1. Guest Safety: Entry door does not latch - house always open 2. door handle on door between entry level and first level 3. Guest Safety: Smoke detector has plastic bag from contractor work still on it 4. Guest Safety: No steps for hot tub 5. Outside gate broken upon arrival- can’t close gate for dog - paid pet fee 6. In general the house cleaning was poor- toothpaste still in bathroom sink, soap and a shaver still in a shower, hair in showers, floors not clean 7. Dishwasher left full for us to empty 8. Pool company not made aware to turn on heat in pool which was paid for 9. Pool wasn’t filtering or skimming due to sand in the filter/skimmer - they couldn’t fix the pool 10. Door for one of the upstairs bedroom won’t close all the way 11. No hardware to lock 2nd floor bedroom doors 12. Upstairs shower drips 13. One of the burners on the cooktop didn’t work - cracked knob 14. Hole in wall in one of the bedrooms 15. Garbage not taken out to curb prior to our arrival right up next to house overflowing 16. Flies all in the house the probably from the trash that wasn’t taken out and doors left open when prior guests exited 17. Had to dry our own towels and some sheets - problem with their laundry service:
Se alojó 5 noches en septiembre de 2022
Respuesta de VrboOwner el 18 de oct de 2022
Hi Nancy, Thank you for taking the time to share your feedback on VRBO regarding the home you rented. KEES puts safety as a priority and our inspection team has a pre-arrival step to make sure items like this are addressed. If something is missed, we ask to be notified immediately. Had we known these items were a challenge or a safety measure was missed by one of our inspectors, we would have gladly assisted. This is not an experience we want for any of our guest to have during their stay with us. We do truly apologize for the inconvenience of all of these issues. KEES Vacations
Verificado

10/10 Excelente

Sherry T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Se alojó 7 noches en mayo de 2025
Respuesta de VrboOwner el 29 de jun de 2025
Hi Sherry, thank you for your 5-star review! We are glad that you enjoyed your stay with us. We hope to host you again in the future!

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