4 habitaciones3 baños10 huéspedes160.7 metros cuadrados
Servicios populares
Piscina privada
Aparcamiento en garaje disponible
Cocina
Lavadora
Aire acondicionado
Barbacoa al aire libre
Echa un vistazo a la zona
Haines City, FL
Southern Dunes Golf and Country Club (club de golf y campestre)
Place, Southern Dunes Golf and Country Club (club de golf y campestre)
A 12 min a pie
Walt Disney World® Resort
Place, Walt Disney World® Resort
A 24 min en coche
Parque temático Universal Studios Florida™
Place, Parque temático Universal Studios Florida™
A 40 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 48 min en coche
Habitaciones y camas
4 habitaciones (capacidad para 10 personas)
Habitación 1
+1
5 camas individuales
Habitación 3
1 cama de matrimonio
Habitación 4
1 cama de matrimonio
Habitación 5
1 cama de matrimonio grande
3 baños
Baño 1
Baño 2
Baño 3
Otros espacios
Porche o patio hawaiano
Cocina
Zona de comedor independiente
Acerca de este alojamiento
Southern Dunes Golf Home: Pool & Covered Patio
Experience the Sunshine State from the comfort of this spacious 4-bedroom, 3-bath vacation rental ideally located in the Southern Dunes Golf and Country Club! This family-friendly home features a beautifully furnished interior, a lanai with an outdoor dining area, a fully equipped kitchen, and access to all the community amenities including a gym and tennis courts! After a day of teeing up at the award-winning course, enjoy an après golf drink while lounging by the private heated pool.
-- THE PROPERTY --
Stainless Steel Appliances | Electric Grill | Outdoor Dining Area
Bedroom 1: King Bed | Bedroom 2: Queen Bed | Bedroom 3: 2 Twin Bunk Beds w/ 1 Twin Trundle | Bedroom 4: Queen Bed
COMMUNITY AMENITIES: Outdoor heated pool, gym, tennis courts, playground, club house HOME HIGHLIGHTS: Smart TV, dining table, laptop-friendly workspace, basketball arcade game KITCHEN: Fridge, stove, dishwasher, Keurig/drip coffee maker, microwave, cooking basics, toaster, dishware/flatware, trash bags/paper towels, blender, Crockpot GENERAL: Free WiFi, washer/dryer, keyless entry, central heating & A/C, complimentary toiletries, laundry detergent, hair dryers, linens/towels, iron/board, ceiling fans FAQ: 3 exterior security cameras (facing out), 1 internal noise monitor, optional nightly pool heat fee (paid pre-trip, applied to entire stay) SUITABILITY: Step-free entry, bedroom & bathroom on 1st floor PARKING: Driveway (2 vehicles), free street parking
-- THE LOCATION --
TEE TIME: Southern Dunes Golf & Country Club (on-site), White Heron Golf Club (7.2 miles), Deer Creek RV Golf & Country Club (7.7 miles), Providence Golf Club (12.7 miles), ChampionsGate Golf Club (13.4 miles) ATTRACTIONS: Legoland (16.3 miles), Peppa Pig Theme Park (16.4 miles) WALT DISNEY WORLD (~21 miles): Animal Kingdom, Magic Kingdom, Hollywood Studios, Epcot, Blizzard Beach, Typhoon Lagoon Water Park UNIVERSAL STUDIOS (~31 miles): Wizarding World of Harry Potter, Islands of Adventures, Volcano Bay, CityWalk Orlando ORLANDO DAY TRIP (~37 miles): ICON Park, SeaWorld Orlando, Discovery Cove, WonderWorks Orlando, Andretti Indoor Karting & Games, Aquatica Orlando, Downtown Orlando AIRPORT: Orlando International Airport (39.2 miles)
-- REST EASY WITH US --
Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you.
-- POLICIES --
- No smoking - No pets allowed - No events, parties, or large gatherings - Must be at least 25 years old to book - Additional fees and taxes may apply - Photo ID may be required upon check-in - NOTE: While the property features step-free entry and a bedroom and bathroom on the 1st floor, stairs are required to reach the 2nd-floor bedrooms - NOTE: If you would like the pool heated, please reach out to the guest contact and Evolve at least 48 hours prior to your stay to give the pool time to heat up. If the outside temperature is below 40(F), the pool will not be able to be heated - NOTE: Your safety matters. This property features 3 exterior security cameras and 1 internal noise device: 1 camera is a Doorbell Camera facing the entry, 1 camera facing the driveway, and 1 camera facing the backyard. The internal noise device doesn't have a camera but does measure volume levels throughout the home while guests are present. The cameras are outward facing and do not look into interior spaces. The cameras record video and sound when activated by motion - NOTE: There is an optional pool heat fee of $35/night (+ fees & taxes, paid pre-trip, applied to entire stay). This cannot be prorated, guests must pay for their entire stay
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Haines City
Esta casa de vacaciones se encuentra en Haines City. LEGOLAND® Florida es una excelente opción para los que buscan unas vacaciones activas, aunque también tendrán que visitar sitios como Club de golf ChampionsGate y Campo de golf Reunion Resort Golf Course. ¿Viajas con niños? Pues llévalos a Indigo's Family Fun Center y, si te apetece disfrutar de un evento especial, consulta el calendario de Winter Haven City Tennis Center. Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluye el golf.
Southern Dunes Golf and Country Club (club de golf y campestre) - A 12 min a pie - 1.1 km
Walt Disney World® Resort - A 24 min en coche - 31.8 km
Centro comercial Disney Springs™ - A 25 min en coche - 37.1 km
Complejo de parques temáticos Universal Orlando Resort™ - A 36 min en coche - 50.6 km
Parque temático Universal Studios Florida™ - A 40 min en coche - 53.6 km
Cómo moverse por la zona
Estación de tren de Winter Haven: 28 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 46 min en coche
Restaurantes
El Zocalo - A 8 min en coche
McDonald's - A 4 min en coche
Culver's - A 5 min en coche
Wendy's - A 4 min en coche
Burger King - A 20 min a pie
Preguntas frecuentes
¿En Southern Dunes Golf Home: Pool & Covered Patio hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Southern Dunes Golf Home: Pool & Covered Patio?
A fecha de 11 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Southern Dunes Golf Home: Pool & Covered Patio el 20 de jul de 2026 son de al menos 111 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Southern Dunes Golf Home: Pool & Covered Patio se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Southern Dunes Golf Home: Pool & Covered Patio?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Southern Dunes Golf Home: Pool & Covered Patio?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Southern Dunes Golf Home: Pool & Covered Patio?
La salida se realiza a las 10:00.
¿Dónde se encuentra Southern Dunes Golf Home: Pool & Covered Patio?
Esta casa de vacaciones de Haines City para familias se encuentra a 1,2 km de Southern Dunes Golf and Country Club (club de golf y campestre) y a menos de 10 kilómetros de Ember Dog Park y Heart of Florida Regional Medical Center. Posner Village y Complejo deportivo Lewis W Mathews Memorial Sports Complex también están a menos de 15 kilómetros.
Comentarios
8,6
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
18 comentarios de un total de 25 con una puntuación de 10 - Excelente
10 - Excelente
18
2 comentarios de un total de 25 con una puntuación de 8 - Bueno
8 - Bueno
2
2 comentarios de un total de 25 con una puntuación de 6 - Normal
6 - Normal
2
0 comentarios de un total de 25 con una puntuación de 4 - Mediocre
4 - Mediocre
0
3 comentarios de un total de 25 con una puntuación de 2 - Horrible
2 - Horrible
3
8,6/10
Limpieza
6,0/10
Servicios
8,0/10
Instalaciones y estado del alojamiento
9,2/10
Llegada
8,0/10
Comunicación
9,4/10
Ubicación
8,6/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Robin H.
18 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The kitchen was fully equipped, the host responded quickly to my questions
Robin H.
Se alojó 4 noches en marzo de 2026
Respuesta de VrboOwner el 25 de mar de 2026
Thank you, Robin, for taking the time to leave a review—I truly appreciate it. I’m glad to hear everything met your expectations, and I hope to welcome you and your family back again soon.
Verificado
10/10 Excelente
Brittina W.
19 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Getaway
Nice place to vacation away from home.
Brittina W.
Se alojó 4 noches en marzo de 2025
Respuesta de VrboOwner el 2 de jun de 2025
From the owner: "Thank you so much, Brittina! We’re really glad you enjoyed your stay and that our place offered a relaxing vacation away from home."
Verificado
8/10 Bueno
Mary C.
29 de dic de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
All was good except rhe A/C which was really off beteen the first and 1nd floor.Pool srarted surging and co.pressor went on and off all nite one nite. This was due ro pool water levels veing low- the same depth when we got there. We then lost 2 days of pool heat due to pool filling
Mary C.
Se alojó 7 noches en diciembre de 2025
Respuesta de VrboOwner el 30 de dic de 2025
Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’d like to provide some additional information regarding the points you raised. The first and second floors operate on a shared system, though the downstairs can feel slightly different when the pool area or front door is in use. Regarding the pool water level, we regret the low volume you encountered. This can occasionally occur due to guest usage and sun evaporation. The pool heater was only off for a short period, and our pool company installed a timer set for two hours to refill the pool to the proper level. They returned afterward to ensure everything was functioning correctly. We appreciate you bringing these matters to our attention, as it helps us continue to maintain and improve the property for all guests.
Verificado
10/10 Excelente
Heather Z.
4 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Golf Getaway
Great accommodation for our foursome. Clean and well equipped and great location too. Would definitely stay again. Reasonably priced too
Heather Z.
Se alojó 6 noches en febrero de 2024
Respuesta de VrboOwner el 11 de mar de 2024
From the owner: "Bill, thank you so much for taking the time out and leaving a review I really appreciate it, my housekeeping team do a excellent job on making sure the property is super clean as it is one of our main priorities, and I do my best to make sure is up-to-date with the latest technology, and making sure it’s well equipped with everything anyone would possibly need to make them self feel comfortable and at home. We would love for you to come stay with us again on your next visit."
De un sitio asociado
10/10 Excelente
Rheannon
6 de jul de 2023
Perfect stay
We had the best time and this place was just absolutely perfect!! So clean and every detail taken care of! We enjoyed every minute!
Rheannon
Respuesta de VrboOwner el 6 de jul de 2023
From the owner: "Rheannon was quiet, organized, and easy to communicate with. Would recommend it to any host. I'm happy everything was as expected, thank you for taking the time and leaving a review, love to have you stay with us again soon!"
De un sitio asociado
10/10 Excelente
Juan
7 de jul de 2023
Great stay!
Overall great property! Pool with the heated option was 100% worth it. Evolve was amazing to work with as well.
Juan
Respuesta de VrboOwner el 7 de jul de 2023
From Owner: Juan is very respectful and easy to work with, will recommend to any host. Thank you for taking the time and leaving a review, Love to have you stay with us again soon!
Verificado
10/10 Excelente
Rheannon B.
6 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Staying here was such an awesome experience!!! The place was absolutely perfect!
Just what we needed! No hassle and a breeze!
Rheannon B.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 30 de abr de 2023
From Guest: Just what we needed! No hassle and a breeze!
Verificado
10/10 Excelente
Eric M.
4 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome setup!
Couldn't ask for a better location and accommodation.
Eric M.
Se alojó 8 noches en febrero de 2023
Respuesta de VrboOwner el 26 de mar de 2023
From Guest: Couldn't ask for a better location and accommodation.
Verificado
10/10 Excelente
Rachel K.
14 de ene de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful getaway
My family and I took a trip to Florida for a family wedding. The house was absolutely beautiful and very peaceful surroundings. We loved how spacious the house was and it exceeded our expectations. If we’re ever in Haines city again , we would definitely stay here again .
Rachel K.
Se alojó 3 noches en enero de 2024
Respuesta de VrboOwner el 3 de feb de 2024
From The Owner: "Rachel, thank you so much. I really appreciate you taking the time and leaving us a review. I also love how peaceful the community is, and at the same time so close to many stores and restaurants. I’m happy the house exceeded your expectations. My main goal is to provide a 5-star experience for every guest so they can feel at home. I would love for you to come stay with us again in the future. Hope to see you soon again."
Verificado
10/10 Excelente
Joselinne U.
29 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home
Our stay was short but very comfortable. The property is very clean and had everything we needed. Communication with the property management was always quick and responsive. Thank you.
Joselinne U.
Se alojó 2 noches en mayo de 2023
Verificado
10/10 Excelente
David B.
7 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Soccer tournament/Vacation
Nice place. The property manager was very responsive and was great to work with. He resolved the couple of minor issues we had fast. Thanks for letting us stay at your place!
David B.
Se alojó 9 noches en junio de 2024
Respuesta de VrboOwner el 29 de nov de 2024
From the owner: "Thank you David for taking the time and leaving us a review, I really appreciate it. We are available 24/7 to make sure your stay with us is the best it can be. Hope you stay with us again next vacation or special event take care."
Verificado
10/10 Excelente
Dennis B.
15 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful house to connect with family
The house was clean and well maintained and had sufficient cooking amenities. Very convenient to grocery stores. Our family loved the heated pool and patio area. We would certainly rent this house again. We have stayed multiple times in Southern Dunes and always like the quiet and peaceful atmosphere.
Dennis B.
Se alojó 5 noches en noviembre de 2023
Respuesta de VrboOwner el 1 de dic de 2023
From the owner: "Thank you!! Dennis for the 5-star review! We take great pride in our property and these kinds of reviews help fuel our passion for hospitality. I’m happy you and your family enjoyed the house and the peacefulness of the community, I’m happy everything was perfect, hope you come and stay with us again soon."
Verificado
10/10 Excelente
Barbie J.
10 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Repeat customers
This is our second time staying at this home. And we will be back again. The house is perfect. Beds are comfy. Quiet. Convenient to stores. And your backyard is the green of hole 2. Great walking area. And having David (manager) on property for any issues (I didn’t have any) is an extra plus.
Barbie J.
Se alojó 14 noches en enero de 2025
Verificado
6/10 Normal
Gary
29 de ago de 2025
Aspectos positivos: Limpieza y instalaciones y estado del alojamiento
Aspectos negativos: Comunicación
Property was lovely with nice pool and comfortable beds. Good location for parks too. Communication to resolve a few issues was very poor. I ended up having to fix a dishwasher issue , replace battery in smoke alarm and we were left with a light fitting hanging from the ceiling by the wires after it had come loose following an A/C leak. It was still like that when we left after reporting it over a week earlier and a few reminders. Not what you want on holiday.
Gary
Se alojó 15 noches en julio de 2025
Respuesta de Southern Dunes Golf Home: Pool & Covered Patio el 3 de sept de 2025
From the Owner: **Thank you for your feedback and for highlighting the pool, comfortable beds, and convenient location. I sincerely apologize for the maintenance issues and delays you experienced, as this is not the standard we strive to provide. The dishwasher concern appeared to be related to the timer mode set during your stay and was thought to be resolved within minutes. Our smoke alarms are wired in, and the A/C was repaired as soon as a technician was available the following morning.Since then, we’ve addressed the concerns raised and also improved our communication process to ensure quicker responses going forward. Thank you again for staying with us, and I wish you all the best in your future travels.**
Verificado
10/10 Excelente
Viajero verificado
26 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
EVERYTHING WAS GREAT!
Me and my family loved everything about this house. The house was clean with nice up to date appliances. The location of the house was perfect. We came to Orlando to go to Legoland and it wasn’t that far from this location. I honestly wish I could live in this house lol.
Viajero verificado
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 20 de jul de 2023
Thank you! For taking the time and leaving this awesome review, I’m happy everything was as expected, cleanliness is one of our top priorities, and I’m happy you liked all the appliances I just had everything in the house replaced last September, plus new updates coming for Christmas, Thanks again and hope you stay with us again soon.
De un sitio asociado
10/10 Excelente
Jamilliah
4 de jul de 2023
AWESOME STAY!
Me and my family enjoyed our stay at this amazing home. The house was clean and cozy. I loved the up to date appliances in the home. Very nice and peaceful location. Very comfortable stay...me and my family plans were to go to legoland and which it wasn't that far away from the home. If I had the opportunity to book this home I will do it all over again. Very good experience!
Jamilliah
Respuesta de VrboOwner el 4 de jul de 2023
From the owner: "Thank you! Jamilliah for taking the time and leaving a review. I really appreciate it. I’m happy everything was as expected, I and my team work extra hard work to give our guests a 5-star experience. We also enjoy the quiet and clean community, which is only a short drive away from Legoland. Hope you come, and visit us soon. We love to have you back."
Verificado
10/10 Excelente
Mildred R.
7 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spring Break 2024 family getaway
We had a great time! The house was beautiful, roomy, comfortable and quiet. My grandchildren loved the pool. We enjoyed visiting Central Florida especially Aquatica in Orlando. The grocery stores and fast food restaurants were so close, too! I believe the house could use fresh paint and deep cleaning the carpet in the stairs but it doesn’t interfere with the comfort and convenience.
Mildred R.
Se alojó 4 noches en abril de 2024
Respuesta de VrboOwner el 9 de may de 2024
From the owners: "Mildred, Thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. I am happy to hear your grandkids loved the pool and you enjoyed Central Florida. Our Housekeeper does a fantastic job of cleaning between each guest and yes our yearly deep cleaning is coming up. Plans to updates are scheduled for the House inside and out. We would love for you to come visit us again."
Verificado
8/10 Bueno
Lisa A.
11 de sept de 2023
Aspectos positivos: Llegada y comunicación
Aspectos negativos: Precisión del anuncio
Legoland get away
Owner was great and enabled prop mgr to get what we needed. My BIG complaint is that the property was advertised as 10 minutes from Legoland and it was almost 30 mins!!!!
Lisa A.
Se alojó 3 noches en septiembre de 2023
Respuesta de VrboOwner el 4 de oct de 2023
From the owner: "Thank you! Lisa for taking the time and leaving a review. I really appreciate it. I’m sorry there was a misunderstanding with parks, time and distance from the property, but we never advertise time, time can change depending on the time of the day. Legoland is advertised as 16.3 miles from the property, and yes address is not send until full payment is made and close to the check in date for safety purposes."
Verificado
10/10 Excelente
Elizabeth F.
26 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cozy stay
Perfect house for my family. We were 8 people including 2 children and we all fit very well. The twin beds are wide enough for an adult. Nice neighborhood, clean house and very well equipped.
The only thing that I would point out is that we didn't feel the pool was heated enough since the temperature of the water was a little lower than expected, other than that everything was fine.
Elizabeth F.
Se alojó 3 noches en marzo de 2023
Verificado
6/10 Normal
Nikki B.
16 de dic de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Good place for family
House is basic but clean. Pool heater was never turned on. Hot tub was nowhere. Drinking water has terrible taste and odor. Host should provide a Brita filter. No salt and pepper but other kitchen stuff fine.
Nikki B.
Se alojó 3 noches en diciembre de 2024
Respuesta de VrboOwner el 30 de dic de 2024
Hi Nikki, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-For clarity, we do not have a hot tub, nor is one mentioned in our listing. We always recommend that guests carefully review the listing details to ensure their expectations are aligned with what is offered.-We also apologize for the delay in activating the pool heater. When heating is requested last minute, it can sometimes result in a delay. However, we are actively working to streamline this process and prevent such issues in the future.-Regarding drinking water, our refrigerator does not have a water dispenser, and unfortunately, we no longer provide a Brita filter, as the one we had was not being used. -We also apologize for the oversight of salt and pepper and will ensure both are fully stocked for future guests.Your feedback is invaluable in helping us enhance the guest experience. Thank you for choosing our property, and we would be delighted to host you again in the future.
Verificado
10/10 Excelente
Sheryl L.
31 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice and clean
The only negative thing I have to say is that the downstairs toilet seat was cracked and broken. It didn't get fixed while we were there, and one person in our party sat on it and got pinched badly, and also got cut and was bleeding. Hopefully it is fixed by now. Otherwise, everything was great!
Sheryl L.
Se alojó 4 noches en marzo de 2025
Respuesta de VrboOwner el 3 de abr de 2025
From the owner: "Thank you for your feedback and for bringing this to our attention. I sincerely apologize for the issue with the toilet seat and any discomfort it caused. Guest comfort and safety are my top priorities, and I regret it wasn’t addressed in time. The issue has since been resolved. We appreciate your stay and kind words, and we’d love the chance to provide you with a flawless visit in the future."
Verificado
2/10 Horrible
Lisa S.
12 de mar de 2025
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Haines City Home
Very disappointed with this home. Rented on VRBO but was then sent to Evolve. Tried to communicate several times with the contact name and email I was given, with no response. After trying 1 more time, he said he never got a message even though I showed he "read" the message. Upon entering, it looked decorated pretty decent but it was dirty, smelled, huge cobwebs, filthy carpet and every window and shower had mold on them. Traffic was HORRIBLE! The Florida rental license was also expired. Would never stay here again! Have done vacations rental for many years and have NEVER written a bad review! Very Disappointing that we paid so much for an extremely gross place.
Lisa S.
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 14 de mar de 2025
From the Owner; hi Lisa, We’re sorry to hear that your stay did not meet your expectations. We take guest feedback seriously and strive to provide a clean and comfortable home for all visitors.While we appreciate you bringing these concerns to our attention, we wish you had reached out during your stay so we could promptly addressed any cleanliness or maintenance issues.The property was cleaned twice before you checked in, and I have pictures of how it was before your check-in.Regarding communication, we work through Evolve to manage reservations, and we regret any confusion or delays in responses. We ensure compliance with local regulations, and any discrepancies are promptly addressed we are and have been up-to-date with all licensing.Regarding the traffic, it can indeed be challenging in certain areas of Florida, though this is unfortunately beyond our control.While we understand that this stay wasn’t ideal for you, we remain committed to providing a great experience for future guests just like we have been doing.
Verificado
2/10 Horrible
Lavonia A.
17 de ene de 2023
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación
Unacceptable and unsatisfactory experience
With 40 and 50 degree weather, we had no heat. Had to use the oven for a little heat and buy space heater. Lukewarm water in master shower and had to leave the house to take a hot shower. We had to wear coats in the house to stay warm. The toilet ran on and off all day and night and couldn’t sleep for that. A shattered tv screen in one bedroom. A very bad experience and don’t want to rent there anymore if we had to stay with that home owner. The house needs to be updated.
Lavonia A.
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 12 de feb de 2023
Hi Lavonia, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
- We were disappointed to hear your feedback and want to take a moment to address your concerns.
- We promptly responded when you reached out about the broken TV. We explained that a new TV was on the order as the previous guests had broken it. You expressed your dissatisfaction, so we went out, purchased another TV, and brought it to the home for you to use.
- As noted in our Welcome Book, along with the instructions on how to operate the heating system, should the doors be left open for any amount of time, the heat will automatically turn off. However, when you reached out, we sent an HVAC technician to the home who confirmed the heating system was functioning correctly.
- When you later reached out and mentioned issues with the hot water, went back to the property with a water thermostat, and determined the hot water was registering at the commercial temperature of 110 as opposed to a residential temperature of 125. The property manager also determined there were no issues found with the toilet.
- While we want our guests to enjoy their stay here, we also need them to respect our house rules and treat the property as their own.
We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!
Verificado
2/10 Horrible
lynn r.
30 de oct de 2024
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Family holiday sadly spoilt by accommodation!
Not one of the best experiences we have had, on arrival the code was not correct so couldn’t gain access, after 9hr flight you don’t really want to have to start dealing with.
The pool was full of debris and not very clean, the price of heating the pool is astronomical at $500+ dollars, garden furniture could have done with some cushions.
Sofa was dirty with marks down one side and crumbs and muck left from previous guests!!
There was also a problem with ants in the living room, master bathroom and bathroom, unfortunately this was highlighted with David, but unfortunately he didn’t even have the decency to contact us back….
I have stayed in other Southern Dunes villas and unfortunately this is in need of some desperate updating especially for the price. The house had a really damp musty smell which air fresheners didn’t shift….
So really think about what you’re booking
lynn r.
Se alojó 14 noches en octubre de 2024
Respuesta de VrboOwner el 19 de nov de 2024
Lynn, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Regarding the access code issue, we understand how frustrating that must have been after a long flight. Unfortunately, the recent back-to-back hurricanes in the area caused unexpected power disruptions, which impacted our systems. However, we will review our procedures to prevent this from happening again. Cleanliness is one of our top priorities, and we take it very seriously. We have detailed documentation and photos taken after every cleaning done before a guest’s arrival, so I will review these to better understand what may have gone wrong in this instance. Regarding the issue with ants, it’s worth noting that many properties in Southern Dunes, including ours, faced similar challenges after the recent hurricanes, which can disrupt pest control efforts. Even so, I regret that this wasn’t resolved promptly, and I apologize for the lack of communication from David. That is not the level of service we strive to provide. David is very good and always on top of everything that needs to be taken care of.We take cleanliness very seriously and are committed to maintaining high standards. I will review the documentation from our cleaning team prior to your stay to investigate what may have gone wrong. The presence of ants is something we continuously manage, but the hurricanes did disrupt pest control efforts across the region. We apologize that this issue wasn't resolved promptly and for any lack of communication on our end. This is certainly not the level of service we aim to provide. We are always working to update our property to ensure a comfortable experience for our guests. Recently, we installed a smart indoor air monitor to help control air quality and humidity levels, which may have been affected by the recent storms. We'll review the data to ensure everything is functioning correctly. Thank you again for your valuable feedback. We are committed to making improvements and hope to provide a better experience for future guests. We appreciate your understanding during what has been a challenging time for the region.
Verificado
10/10 Excelente
Jartavious C.
18 de dic de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Enjoyed our stay
Very clean property next to multiple restaurant very enjoyable definitely recommend for future vacations!
Jartavious C.
Se alojó 2 noches en diciembre de 2022
Respuesta de VrboOwner el 16 de ene de 2023
From the owner: "Thank you for the review! I’m happy you enjoyed your stay."