Lake Hartwell Vacation Rental w/ Boat Dock & Slip!

We're so glad the property and house were wonderful for your family. It means a lot to know you had a great stay, and we truly appreciate you taking the time to share this 5-star feedback.

Hi Geniene, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We are glad you chose our home and we are sorry your stay was not what you expected. We converted a loft area upstairs to provide additional beds, primarily for kids, which does not include an extra bathroom. Extra beds added upstairs, in addition to the master bedroom, to create more sleeping space. It is very cozy with a great view, but this sleeping space requires access to the bathroom through the master bedroom or the bathrooms downstairs. We are working on getting this information updated on our listing so guests in the future are aware. We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback.

We’re glad you found the home clean, comfortable, and well-maintained. We’re sorry the communication and lake access concerns affected your experience. While lake levels are outside our control, clearer information ahead of your stay would have helped you plan accordingly. We also recognize that follow-up regarding the missing coffee carafe fell short and are addressing the communication gaps to improve responsiveness. We’ve since confirmed the backyard tree lights are working and can be operated by plugging them into the patio outlet. We appreciate your feedback and will use it to provide a smoother experience for future guests.