I normally don’t write harsh reviews, but this stay was unacceptable from start to finish. I was in Philadelphia with friends to support someone running the marathon, and this booking was made for us — otherwise, I would have never chosen this property.The listing photos are completely misleading. We expected “old-time charm,” not decades of neglect. There should never be a visible layer of dust and grime on the coffee table or side tables. There should never be cobwebs hanging from bedside lamps. And there should absolutely never be pet hair and dander embedded all over the carpets. The level of filth made it clear that this property had not received even a basic cleaning in a very long time.The house is also being used as a storage facility rather than a rental. After looking into it, it appears the owner previously ran a Chinese restaurant — and every single item from that restaurant is now crammed into this home. Menus, sauce cups, supplies, clutter everywhere. It felt less like checking into a rental and more like walking into someone’s abandoned storage warehouse.The check-in process was equally unprofessional. We did not receive the lockbox code until the actual day of arrival and had to call the property manager just to access the building.This property could be decent, but not in its current condition. For the price and the platform it’s listed on, this level of cleanliness and organization is unacceptable.