Hyve - Contrast - Pool & Gym - Mins to Broadway

Thank you — We are glad the location near Vanderbilt and the free parking made your trip to The Ruby easy. It was a pleasure to host you, and we’d love to welcome you back to GoodNight Stay next time you’re in town!

Thank you for this thoughtful review! It's always a pleasure to host such a memorable event, and we hope the birthday celebration was fantastic! We truly appreciate the feedback, and will review with the team to continue to improve guests experiences. It would be a pleasure to host you again in the future!

Thank you for your kind words, Lori! We’re so glad you enjoyed having a comfortable space to gather and spend time together. We’d love to host you again on your next visit! - GoodNight Stay

Thanks for the great feedback, Dylan! We're glad you enjoyed the clean, spacious setup and the cool location. Hope to have you back again soon! - GoodNight Stay

Thank you so much for the kind words, Le! We're thrilled to hear the place was perfect for your group. We'd love to have you back anytime! - GoodNight Stay

Thank you for your feedback. We’re glad everything went smoothly during your stay. We appreciate your note about the layout and will review our listing to ensure the description is as clear as possible for future guests. -GoodNight Stay

Thank you for the review. Glad our team was helpful and responsive. Hope to host you again soon! - GoodNight Stay

Thank you for your kind words, Le! We're glad the place was perfect for your group. We look forward to welcoming you back soon! - GoodNight Stay

Hi — thank you for letting us know, and I’m very sorry we fell short during your stay. The property does include two separate units, and I apologize that the photos made that unclear —We also are very sorry about the dirty sheets; that is unacceptable and I’ve addressed it with our housekeeping team to prevent it from happening again. GoodNight Stay

Thank you for your thoughtful review, Lauren! We're glad the space and decor suited your girls' weekend and that you enjoyed the pool and vibe. It's great to hear our responsiveness was helpful. We appreciate your safety tip about the area and look forward to hosting you again! - GoodNight Stay

Thank you for your feedback, Robin. We're glad you found the location convenient, but we're sorry to hear that some aspects of your stay didn’t meet expectations. We provide a starter supply of essentials like toilet paper and soap, but we understand how this may have felt insufficient for your needs. We also appreciate your comments on the towels and will review our linen and refresh policy to ensure future guests have a more comfortable experience. Your input helps us improve, and we hope to have the opportunity to host you again with a better experience. - GoodNight Stay

Thank you for the feedback. We’re sorry your stay fell short of expectations. We can’t control the surrounding neighborhood, but we’ll add clearer information about distance to Broadway and note local street conditions so future guests can plan accordingly. We also apologize the rooms weren’t up to standard and that towel quantities caused inconvenience. We’ve shared this with our housekeeping team to improve cleanliness checks and towel inventory going forward. We appreciate you letting us know — we’ll use your comments to make improvements and hope you might consider us again. - GoodNight Stay

Thank you for your detailed feedback, Patrick. We’re glad you appreciated the modern design and spacious furnishings of the property. However, we sincerely apologize for the issues you experienced with the unit layout, check-in process, and cleanliness upon arrival. We understand how frustrating the lengthy verification steps and the Latch app setup can be, and we’re sorry for any inconvenience caused by the delayed access and early check-in payment. We also regret that the units were not fully prepared at check-in, and we appreciate you bringing this to our attention so we can improve our cleaning and turnaround procedures. Regarding the location and noise from the nearby freight trains, we do our best to disclose these details upfront so guests can make informed decisions, but we’re sorry if this impacted your comfort. Your feedback is valuable and will help us enhance the guest experience. Please feel free to reach out if you would like to discuss your stay further. -GoodNight Stay

Thank you for the 5-star review. Glad the listing matched your expectations and that our communication was quick and helpful. Appreciate the feedback and hope to host you again. — GoodNight Stay