Apartotel

Ona Aucanada Club

Elige las fechas para ver los precios

Galería de imágenes de Ona Aucanada Club

Una casa de dos pisos con piscina, vista al mar y un patio con sillas de descanso.
Un área de recepción con mostrador, computadora y ventana con vista al exterior.
Una cocina moderna con comedor, equipada con electrodomésticos, una cafetera y vistas al exterior.
Una habitación moderna con una mesa de comedor, dos vasos de jugo de naranja, un bol de fruta, un televisor y un espejo en la pared.
Habitación de hotel con dos camas, suelo de madera y ventana con cortinas.

Comentarios

8,6 de 10
Excelente

Aspectos destacados

  • Amplio espacio para disfrutar
    Este alojamiento ofrece una distribución que ofrece a todos más espacio para relajarse.
  • Piscina al aire libre
    Date un chapuzón en la refrescante piscina exterior, algo poco común en la zona.
  • Descubre lugares de interés cercanos
    En los alrededores de Cala Poncet

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Bar junto a la piscina
  • Terraza en la azotea
  • Restaurante de comida internacional
  • 3 piscinas al aire libre
  • Cunas disponibles
El precio actual es de 127 €
incluye tasas e impuestos
Del 26 oct al 27 oct

Echa un vistazo a la zona

Ver en el mapa
C/ D'es Mirador, 5, Alcúdia, Mallorca, 7410
  • Place, Cala Poncet
    ‪A 6 min a pie‬
  • Place, Club de golf Alcanada
    ‪A 17 min a pie‬
  • Place, Playa de Alcúdia
    ‪A 6 min en coche‬
  • Airport, Palma de Mallorca (PMI)
    ‪A 47 min en coche‬

Selecciona la unidad de alojamiento

Apartamento, 2 habitaciones (Single use)

  • 70 m²
  • 2 habitaciones
  • 1 huésped
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (1 adult + 1 child)

  • 70 m²
  • 2 habitaciones
  • 2 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (1 adults + 2 children)

  • 70 m²
  • 2 habitaciones
  • 3 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (1 adult + 3 children)

  • 70 m²
  • 2 habitaciones
  • 4 huéspedes
  • 1 cama doble y 2 camas individuales O 4 camas individuales

Apartamento, 2 habitaciones (1 adults + 4 children)

  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (2 adults)

  • 70 m²
  • 2 habitaciones
  • 2 huéspedes
  • 1 cama doble y 2 camas individuales O 2 camas individuales

Apartamento, 2 habitaciones (2 adults + 1 child)

  • 70 m²
  • 2 habitaciones
  • 3 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (2 adults + 2 children)

  • 70 m²
  • 2 habitaciones
  • 4 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (2 adults + 3 children)

  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (2 adults + 4 children)

  • 70 m²
  • 2 habitaciones
  • 6 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (3 adults)

  • 70 m²
  • 2 habitaciones
  • 3 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (3 adults + 1 child)

  • 70 m²
  • 2 habitaciones
  • 4 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (3 adults + 2 children)

  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble O 4 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (3 adults + 3 children)

  • 70 m²
  • 2 habitaciones
  • 6 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (4 adults)

  • 70 m²
  • 2 habitaciones
  • 4 huéspedes
  • 1 cama doble y 2 camas individuales

Apartamento, 2 habitaciones (4 adults + 1 child)

  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble O 4 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (4 adults + 2 children)

  • 70 m²
  • 2 habitaciones
  • 6 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (5 adults)

  • 70 m²
  • 2 habitaciones
  • 5 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (5 adults + 1 child)

  • 70 m²
  • 2 habitaciones
  • 6 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Apartamento, 2 habitaciones (6 adults)

  • 70 m²
  • 2 habitaciones
  • 6 huéspedes
  • 1 cama doble, 2 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (Single use)

  • 120 m²
  • 3 habitaciones
  • 1 huésped
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (1 adult + 1 child)

  • 120 m²
  • 3 habitaciones
  • 2 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (1 adult + 2 children)

  • 120 m²
  • 3 habitaciones
  • 3 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (1 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 4 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (1 adult + 4 children)

  • 120 m²
  • 3 habitaciones
  • 5 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (1 adults + 5 children)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (2 adults)

  • 120 m²
  • 3 habitaciones
  • 2 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (2 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 3 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (2 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 4 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (2 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 5 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (2 adults + 4 children)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (3 adults)

  • 120 m²
  • 3 habitaciones
  • 3 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (3 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 4 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (3 adults + 2 children)

  • 120 m²
  • 3 habitaciones
  • 5 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (3 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (4 adults)

  • 120 m²
  • 3 habitaciones
  • 4 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (4 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 5 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (4 adults + 2 children)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (4 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 7 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (5 adults)

  • 120 m²
  • 3 habitaciones
  • 5 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (5 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (5 adults + 2 children)

  • 120 m²
  • 3 habitaciones
  • 7 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (5 adults + 3 children)

  • 120 m²
  • 3 habitaciones
  • 8 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (6 adults)

  • 120 m²
  • 3 habitaciones
  • 6 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (6 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 7 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (6 adults + 2 children)

  • 120 m²
  • 3 habitaciones
  • 8 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (7 adults)

  • 120 m²
  • 3 habitaciones
  • 7 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (7 adults + 1 child)

  • 120 m²
  • 3 habitaciones
  • 8 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Villa, 3 habitaciones, terraza (8 adults)

  • 120 m²
  • 3 habitaciones
  • 8 huéspedes
  • 1 cama doble, 4 camas individuales y 1 sofá cama doble

Alojamientos similares

Preguntas frecuentes

¿En Ona Aucanada Club hay piscina?

Sí, este alojamiento cuenta con 3 piscinas al aire libre.

¿Cuánto cuesta alojarse en Ona Aucanada Club?

A fecha de 25 de oct de 2026, los precios encontrados para una estancia de una noche y dos adultos en Ona Aucanada Club el 26 de oct de 2026 son de al menos 127 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Ona Aucanada Club se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Ona Aucanada Club?

El aparcamiento sin asistencia está disponible por 12.50 EUR por día.

¿A qué hora se realiza la entrada en Ona Aucanada Club?

Hora de inicio del registro de entrada: 16:00; hora de fin: 19:30. Se permite efectuar el registro de entrada después del horario establecido, aunque con limitaciones.

¿A qué hora se realiza la salida en Ona Aucanada Club?

La salida se realiza a las 11:00.

¿En Ona Aucanada Club se ofrece servicio de traslado desde y hasta el aeropuerto?

Sí, se ofrece un servicio de transporte desde y hasta el aeropuerto. Se cobra un cargo de 70 EUR por vehículo.

¿Dónde se encuentra Ona Aucanada Club?

Junto al mar, este apartotel se encuentra a 0,5 km de Cala Poncet y a 2,3 km de Playa de Alcúdia. Platja d'Alcanada y Puerto de Alcúdia también están a menos de 3 kilómetros.

¿Puedo cancelar mi reserva de forma gratuita y recibir un reembolso completo?

Sí, este alojamiento ofrece cancelación gratuita con determinadas tarifas de habitación, porque es importante tener flexibilidad. Consulta la política de cancelación del alojamiento en nuestra web para obtener más información sobre las condiciones y las limitaciones.

Comentarios sobre Ona Aucanada Club

Comentarios

8,6

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
209 comentarios de un total de 499 con una puntuación de 10 - Excelente
227 comentarios de un total de 499 con una puntuación de 8 - Bueno
45 comentarios de un total de 499 con una puntuación de 6 - Normal
12 comentarios de un total de 499 con una puntuación de 4 - Mediocre
6 comentarios de un total de 499 con una puntuación de 2 - Horrible

8,6/10

Limpieza

8,8/10

Personal

7,8/10

Servicios

8,4/10

Instalaciones y estado del alojamiento

8,6/10

Llegada

8,8/10

Comunicación

7,4/10

Precisión del anuncio

Comentarios

Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, servicios y comunicación
Luvly place. Friendly staff and clean.
Se alojó 9 noches en octubre de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Staff were friendly, helpful and efficient .
Se alojó 4 noches en febrero de 2026
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, servicios y comunicación
10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning Thank you for a great stay
Se alojó 2 noches en diciembre de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Loved the buffet breakfast and hassle free check out.
Se alojó 2 noches en mayo de 2025
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Great
Se alojó 14 noches en julio de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Servicios, comodidad de la habitación y comunicación
A beautiful place. Quiet and a lovely view. A bit dirty outside.
Se alojó 7 noches en septiembre de 2024
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Aspectos negativos: Servicios
Nice surrounding and nice Pool but noisy appartment
Se alojó 8 noches en septiembre de 2024
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Very calm
Se alojó 4 noches en abril de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza y precisión del anuncio
We arrived late to fine the hotel locked up. I had completed online checkin in advance and messaged via hotels.com to let them know we would be arriving late but not heard anything back. Hotels.com info stated reception until midnight and 24 hour assistance but at 2315 all locked up and dark. I called the number on hotels.com and got the ough to a central reservation number who were no help. I than called the 'only in emergency' number on the door and got a night porter who told us how to access the apartment. It was a little inconvenient but no harm done. The apartment was good. Good beds, hanging space and good in-room facilities. I liked it. It was clean and had outdoor furniture. We were ground floor and unfortunately didnt have a view but it was quiet and comfortable. Some rooms would have very nice views. The apartment was spacious as was the terrace. Breakfast was pretty good, the selection on the 'treat trolley' varied each day, fresh cookies, doughnuts and cava were what we experienced. The coffee was good. It was difficult to find somewhere to sit in the shade at peak breakfast time but we always managed in the end. Didn't use the pools but looked ok, we rented beach towels we went out for the day. Location is up a hill, we never struggled to find free parking. Overall, I liked it and would go again.
Se alojó 3 noches en julio de 2026
Comentario verificado

6/10 Normal

Aspectos positivos: Limpieza
If you want to have a holiday here at Easter be mindful that they don’t see it as a part of the main holiday season; more maintance season for them. Half way through our stay the bar was closed. We had areas of the pool sectioned off to paint the area. We had no notification. They had decided to renew all the sofa beds so there were numerous mountains of broken furniture everywhere. On our arrival they were asking €10 per day to park your car. A hidden charge that I didn’t appreciate. Given the location of the complex to amenities, this was unfair. Off site parking was then at a premium, and the grounds empty. I must be not the only one who thought the prices were unjust. But the rooms were clean, laundry renewed regularly. The size of accommodation is ideal.
Se alojó 7 noches en abril de 2026
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
A lovely week in November. Property was quiet and the staff we engaged with were friendly and polite. You need a car really for this one. Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.
Se alojó 7 noches en noviembre de 2024
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, comodidad de la habitación y comunicación
Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.
Se alojó 7 noches en febrero de 2023
Comentario verificado

8/10 Bueno

Aspectos positivos: Comodidad de la habitación y comunicación
Spacious apartment with comfortable beds. Beautiful view of the sea. The water pressure was terrible in the shower on the second floor. Nicely kept surroundings. Great with the washing machine! The early checkout (at 9:00) was less good. Minimum stay 2 nights but we could have stayed longer if we had time.
Se alojó 2 noches en diciembre de 2024
Comentario verificado

6/10 Normal

Aspectos positivos: Comunicación
Aspectos negativos: Limpieza y instalaciones y estado del alojamiento
Breakfast/Dinner were a total desaster in terms of healthy food. Service though was absolutely fantastic, friendly, quick and solution orientated. Considering the price the accomodation was good.
Se alojó 8 noches en julio de 2023
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
still good
Se alojó 10 noches en abril de 2023
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, comodidad de la habitación y comunicación
We were really happy to stay here, quiet area away from the busy Alcudia beach. The appartement was clean and nice, well equipped with a dishwasher and a washing machine. We had a car so easy to get around, but still in reasonable distance to walk with the kids, 4-10 years old, to the beach and back. Recommend to upgrade wifi to premium for better streaming. Nice pool area, but a little bit cold water, it was not heated. Nice and helpful personell.
Se alojó 5 noches en abril de 2024
Comentario verificado

6/10 Normal

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.
Se alojó 8 noches en diciembre de 2024
Comentario verificado

6/10 Normal

Aspectos positivos: Comunicación
Aspectos negativos: Instalaciones y estado del alojamiento
Room smells of raw sewage, advised reception but nothing was done
Se alojó 7 noches en mayo de 2024
Comentario verificado

6/10 Normal

Aspectos positivos: Limpieza y instalaciones y estado del alojamiento
Aspectos negativos: Servicios
Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.
Se alojó 7 noches en febrero de 2023
Comentario verificado

8/10 Bueno

Aspectos positivos: Servicios y instalaciones y estado del alojamiento
A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.
Se alojó 18 noches en agosto de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews. We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience. Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all. We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.
Se alojó 7 noches en agosto de 2023
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, comodidad de la habitación y comunicación

Stunning accommodation, lovely pools

We had a wonderful stay at this resort. For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant. The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries. It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.
Se alojó 7 noches en agosto de 2022
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola". You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach. The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely. Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want. There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab. Would I stay here again "Yes"
Se alojó 7 noches en mayo de 2023
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas. The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink. The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open. Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105. Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.
Se alojó 7 noches en septiembre de 2024
Comentario verificado

2/10 Horrible

Aspectos negativos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.
Se alojó 4 noches en septiembre de 2025

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