6/10 Aceptable
Stuart
18 may. 2025
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comunicación
As an alternative to a hotel room, this property is highly convenient and in a good, quiet location in South Kensington. However it is a bit ... unusual.
First, photo ID is required at check-in -- the receptionist explained that this is in the confirmation email, but we checked together, and it is not. It is, however, in the terms and conditions on Expedia -- though low down, not in the 'special check-in instructions' section, and not especially obvious. Fortunately, they accepted a photo of my driving licence on my phone. My details also hadn't been passed through from Expedia, so I had to provide my address again.
Second, at check-in guests are asked to sign 2 pages of fine-printed terms and conditions, which is pretty atypical for somewhere that is pitched as an alternative to a hotel. These conditions are quite bizarre -- including a promise that the apartment is being used for residential purposes and not a short-term let: that seemed pretty weird given that it they were providing it to me for a single night.
The property itself was in mostly good condition. That said, it did seem odd for two days of shower gel and shampoo to be provided ... but no handwash. There were also no coat hangers in the wardrobe. Some of the outlet holes in the shower head were blocked with limescale.
Overall, I will consider staying here again if it is considerably cheaper than hotels in the area, but I wouldn't otherwise rush to do so until some of these issues have been addressed.
Stuart
Se hospedó 1 noche en mayo de 2025