Seaside cottage by the beach in beautiful Hemsby, Norfolk ref 99007J

Thank-you for taking the time to leave a review. We are pleased you had a lovely stay and enjoyed the accommodation, site, and location. We look forward to welcoming you back again soon! Kind Regards, Mark The 2cHolidays Team

Hi Tina, Thank-you for taking the time to leave us a review. We are so pleased you enjoyed your stay and hope to welcome you back again very soon. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card and use your £50.00 voucher. Kind Regards The 2cHolidays Team

Hi Sheila, The property you stayed in is rated Ruby, which is an older lower grade property. They are great value for money, and hugely popular with families, however due to their age they do show signs of wear and tear and historical maintenance . However, they should be 100% clean and ready for your arrival so I am very sorry if this was not the case for stay. There are processes and procedures in place so it is very disappointing that areas have been overlooked by the cleaning company. We encourage all our guests to contact us to let us know if anything is amiss, or if there is a problem with the accommodation and highlight this promise in your Key Safe Code email. We wish you had contacted us on your arrival on the contact numbers provided, as we could have arranged for someone to come out to you. We have over 600 properties across 60+ holiday parks so hope we can welcome you on another stay in the future. Kindest regards, The 2cHolidays Team

Hi Barry Thank you for leaving a 4* review on your stay at 7 Jasmines Cottage. Please accept my apologies if the property was not 100% as it should have been for your arrival. We take any issues of cleanliness very seriously, there are procedures and processes in place, so it is very disappointing if some areas were overlooked on this occasion. We take all Reviews very seriously. The points you have raised have been forwarded onto the cleaning company, so this does not occur again. We are pleased you found the property suitable for your family and the location was good for your stay. We do hope you and your family have made some happy memories of your days out. We would love to welcome you back, so don’t forget, each holiday counts towards your free stay with us so keep marking off your loyalty card and use your £50 voucher off your next holiday. We look forward to welcoming you back soon. Kind Regards 2cHolidays

Thank-you for taking the time to leave a review and recommend us. Don’t forget to use your £50 voucher off on your next holiday with us sent via email.

Thank-you for taking the time to leave a review. We are pleased you had a lovely stay and enjoyed the accommodation, site, and location. We look forward to welcoming you back again soon! Kind Regards, The 2cHolidays Team

Hi Jason Thank-you for taking the time to leave us a 5* review for your stay at Jasmines Holiday Cottage, Hemsby We are so pleased to hear that you found the property nice, clean and welcoming on arrival and your time away was enjoyable. We hope you made some lovely memories on your holiday. We would love to welcome you back, so don’t forget, each holiday counts towards your free stay with us so keep marking off your loyalty card and use your £50 voucher off your next holiday. We look forward to welcoming you back soon. Kind Regards The 2cHolidays Team

Thank-you for being a guest. Don’t forget to use your £50 voucher off on your next holiday with us sent via email. Kind Regards The 2cHolidays Team

Thank-you for taking the time to leave a review. We encourage all our guests to contact us to let us know if anything is amiss, or if there is a problem with the accommodation and highlight this promise in your Key Safe Code email. The points you mentioned in your review were all been forwarded onto the cleaning and maintenance company we use to follow up. We wish you had contacted us on your arrival on the contact numbers provided, as we could have arranged for someone to come out to you. We do hope you had an enjoyable stay. Kind Regards The 2cHolidays Team

Hi Rebecca, thank-you for taking the time to leave a review and recommend us. The points you mentioned in your review were all been forwarded onto the cleaning and maintenance company we use to follow up. We are so pleased you enjoyed your holiday and cannot wait to welcome you back! Kind Regards The 2cHolidays Team

thank you for your wonderful review and for sharing your customer experience with everyone who is looking to book a holiday. We are so pleased you and your family enjoyed your stay and look forward to helping you plan your next stay. Don't forget to use your £50 voucher off your next holiday when booking directly with us. Kind Regards The 2cHolidays Team

Hi Laura, Thank-you for taking the time to leave us a review. We are so pleased you enjoyed your accommodation and location and hope to welcome you back again very soon. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card. Kind Regards The 2cHolidays Team

Hi Donna, Thank you so much for being a great guest. We are so pleased you enjoyed your holiday and look forward to welcoming you back very soon. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card. Kind Regards The 2cHolidays Team

Hi Jayne, thank-you for your feedback, we do wish you had contacted us on your stay and we could have rectified it all for you. We want all our guests to be happy. We do hope you enjoyed your meet up with the ladies and the area the property is located in. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card. Kind Regards The 2cHolidays Team

HI Johnathan, Thank-you for advising us, I have passed this to the cleaning and maintenance team. We are pleased you enjoyed your holiday and look forward to welcoming you back very soon. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card. Kind Regards The 2cHolidays Team

Good Afternoon, Thank you for taking the time to leave a review. The cleaning points you mentioned in your email have all been forwarded onto the cleaning company to follow up with their staff. We take any issues of cleanliness very seriously, there are cleaning procedures and processes in place, so it is disappointed if something was missed on this occasion and I apologise if the property was not 100% ready for your arrival. I can see that we called you back later on the day it was reported, and you confirmed everything was ok and had been resolved. I do hope you would consider booking with us again in the future, Kindest regards The 2cHolidays Team

Hi Mike, Thank you for being a great guest. We are so pleased you enjoyed your holiday and look forward to welcoming you back very soon. Do not forget, each holiday counts towards your free stay with us so keep marking off your loyalty card. Kind Regards The 2cHolidays Team

Hi Gerald, Thank you for taking the time to leave us a review, we are glad you had a lovely stay. We do not own all accommodations on the park but would certainly look into the issue raised if reported to us. I have advised our owners team for you. We look forward to welcoming you back on another stay. Kind regards, 2cHolidays Team

Hi, Thank-you for taking the time to leave us a review for your recent holiday. We are so pleased it was the perfect base for you to explore the surrounding area and look forward to welcoming you back soon. We take any issues of cleanliness very seriously. I have passed your feedback regarding the points mentioned to our cleaning and maintenance team. Don’t forget, each holiday counts towards your free stay with us so keep marking off your loyalty card and use your £50 voucher off your next holiday. Kind Regards The 2cHolidays Team

Dear Kerry, thank-you for taking the time to leave such a lovely detailed review for your recent family holiday. I have passed your comments on regarding the mattress so the owner can take this into consideration. We are pleased to hear you had a great time and look forward to welcoming you back soon. Don't forget to use your £50 voucher off your next holiday when booking directly with us. Kind Regards The 2cHolidays Team

Hi Ruth, Thank you for taking the time to leave us such a great review, it is much appreciated by the 2cHolidays team. We would love to welcome you back and look forward to helping you plan your next holiday. Don't forget to use your £50 voucher off your next holiday when booking directly with us. Kind Regards The 2cHolidays Team