First, the good: The location is great. It’s a short walk to two Underground stations and the high street, which has lots of restaurants and shops, and the neighborhood is quiet and feels very safe. It was a great site from which to explore the city. And the beds were the most comfortable I’ve ever encountered in a rental.Next, the not-so-good: The house is sparsely furnished and barely decorated, with mostly bare walls and empty bookshelves, so it did not feel very homey. Supplies were lacking—no kitchen staples, not even salt; only two spare toilet rolls (for seven people!); laundry and dish detergent doled out in baggies of three each as though they were being rationed. We were provided one towel each and admonished not to take any more from the linen closets (though we never saw any extras, anyway).Worst of all, the coffee machine took only very specific pods, none of which were provided to us, nor even a hint as to where to buy any (the Tesco Express on the high street certainly didn’t carry them) so we were unable to make coffee the whole time we were there. There were none of the welcoming touches one usually finds in a rental house. We felt like we were there on sufferance. For that—particularly the coffee issue, which was appalling—I’m deducting one star.