Sea view house with jacuzzi, Wi-Fi and Parking

Thank you for your detailed feedback and for your kind comments about the location, views, amenities, and our responsiveness. We’re sorry to hear that you experienced issues with the heating on arrival. This is not typical, as the property usually warms up within around 30 minutes, so it’s possible the system was not set correctly prior to your arrival. We do provide a comprehensive guidebook (in English, French, Spanish, and German) with instructions for all appliances, including the heating, and we also offer 24/7 support, which we’re always happy to assist with—as you kindly noted. Regarding the fireplace, this is not permitted for safety reasons, and we aim to make this clear in advance. In terms of signage, the only notice relating to additional charges is for the BBQ, and this only applies if it is not left in good condition. The hot water system is a 100-litre boiler set to maximum capacity, which is designed to accommodate up to six guests. That said, we appreciate your comments and will continue to monitor this to ensure it meets guests’ expectations. We’re also sorry to hear about the disturbance from neighbouring dogs, which is unfortunately outside of our control. Thank you again for your feedback—it’s always appreciated and helps us maintain and improve the experience for future guests.