Our family rents a lot of VRBOs. I'd love to give this home a better rating as it is well designed, spacious and in a private setting....However, it also is infested with mice and the hot tub that we were so looking forward to enjoying was not operational the entire length of our stay. We were informed the hot tub was broken the day of our check-in. The management, Taylor-Made, said they were working on it and would keep us informed of the status. After not hearing from Taylor-Made for two days, I called them and was informed it would not be fixed. I have a hard time believing the broken hot tub was not known about, or could not have been addressed ahead of time. I suspect that Taylor-Made just did not want to lose the rental or discount it appropriately.We discovered the mice issue while enjoying a movie the second night. We witnessed a mouse run from the laundry room, across the fireplace mantel and into our master bedroom. The wife was not pleased, to say the least. I started searching cabinets for a mouse trap and that's when I found multiple poison bait traps that had been completely torn apart -- one in the laundry room closet and two in the kitchen. The condition of the bait traps indicated heavy infestation and clearly management was aware but did not disclose. I did find a snap trap and caught two mice myself. I still heard at least one running around in the kitchen the last night of our stay. Renter beware on this one. Do your due diligence.