2/10 Terrible
GHAZAL S.
24 ene. 2026
Horrible experience and awful start to our Italian vacation. We were never able to get into property. Before booking property we communicated with host for early check in. Host agreed so we booked property. Property had great reviews. When we arrived at property (building) nobody was available. We called host and someone picked up but then hung up after 20 seconds. We tried calling back and nobody answered. In the end we had to call VRBO customer service and they tried contacted host with no luck. We ended up waiting outside on the street in the cold for 2 hours with our suitcases. VRBO customer service gave up attempting to contact host (we waited so long normal check in time even passed) and helped us book a hotel. We ended up having to get two hotel rooms as we were 4 adults. Host never contacted us after the fact to apologize or explain what happened. 10 days later we received a message that stated “reservation cancelled Guest_minimum_age”. Unless property had a minimum age of 60 we qualified. Don’t even want to write a review as brings back awful memories.
GHAZAL S.
Se hospedó 3 noches en enero de 2026







































