The house is lovely - very clean, beautifully furnished, with comfortable beds and everything you could need. The garden and pool area are lovely too.Unfortunately, we arrived on 24 July - when there were wildfires to the south-west of Bordeaux. A couple of hours after we arrived, the air totally changed: it started to smell very smoky. The sun was covered with smoke. Ash started to fall in the pool. We went inside, then talked to some neighbours to find out what we should do.The next day it was no better, and the fires were 20km closer to the house. We decided to go inland to St Emilion to see if the air quality was better, as we could not go outside. That evening, we booked alternative accommodation two hours inland.That night, communes close to the house were evacuated. Inside, the house smelled smoky. We left at 6am.It was a really stressful, sad experience.Throughout, the house owners were very helpful. Vrbo was not. They did not want to offer any refund, even though it was impossible for us to stay in the house we had spent 2500 euros on. They made things as difficult as possible for us and the owners. We finally agreed to pay the owners for the nights we had spent in the house.The whole experience had made me never want to book with Vrbo again: their customer service has been terrible, Non-existent. All they care about is their money.