6/10 Aceptable
Richard S.
6 ene. 2025
Le gustó: Limpieza, check-in, ubicación
This one needs some updates
I have sat on this for over a week before making my review so that I had time to think it through and not let emotions take over too much. We took the family there for Christmas, but when we got there there was no heat on. The thermostat for the heat said alarm.com so we didn't want to touch it thinking it might be the alarm. We were finally told about 9pm that evening and the photo they sent didn't look like the box on the wall. The pilot light was out on the fireplace. We were able to get the pilot light working, but the fireplace still would not work. The couldn't get anybody out until the next morning and it was just a battery on the box inside the fireplace that needed to be replaced. If you won't allow anyone to check in before 4 o'clock then you should have maintenance that can work past that time because the cabin was freezing. The kitchen was poorly stocked; no dish rags (had to use washcloth) and no hot pads to take things out of the oven with, only enough dishwashing detergent for 1 load. Pots and pans were sparse and the cookie sheets were sticky and unclean. Lastly, there were no instructions for the cabin overall, I think that the thermostat and fireplace issue could have been resolved with some simple instruction. Overall we had a nice time, but the cabin was somewhat disappointing as you can see above. Hopefully the owners will read this and put some money back into it. I believe it was a 6 year old cabin and most of what was in it appeared that old or older.
Richard S.
Se hospedó 5 noches en diciembre de 2024
