The house itself is great, with everything we needed. We liked the decor, the beds were comfortable, and it fit our group of 11 well. The beach access is a little unusual—not directly in front of the house, but not terribly far. If carrying a lot of beach gear, bring a cart or drive it to the parking area.Cell service was surprisingly poor, with some of us having no service and others only one bar. The Wi-Fi was also very intermittent. It didn't work at all the first night, but was working fine when the property manager worker came by the next morning. It continued to be unreliable throughout our stay.The biggest issue was the advertised arcade room with a pool table, games, and ping pong. We book a house every year for a family retreat, and ping pong is a big part of it, so this was a major reason we chose this home. When we tried to access the garage, it was locked. The host initially told me the amenity didn't exist and that I must have been looking at another listing. I had to send a screen recording proving it was advertised for this property before they acknowledged the discrepancy.We were offered 100 or a refund for leaving early. With 11 people already settled in, neither was reasonable. The host was also quite pushy for a response, even calling while we were at dinner. They ultimately blamed VRBO for the error.Nice house, but the missing amenities, unreliable Wi-Fi, and poor handling of the situation significantly detracted from our stay. Will not be back.