7 Beds off Georgia Street Near Convention Center

Thank you for the candid feedback, Kate. I’m sorry the property’s condition fell short, especially the bathroom, and that you encountered issues with the hot water, towels, bugs, and missing hangers. We’ve replaced the towels and added a new shower curtain since your stay; we’re also checking the bathroom and hot water and following up on the pest concern and hangers. I appreciate your kind words about our communication, and we’re taking the rest of your feedback seriously.

Hi Michael, Thanks for staying with us. We allow up to 15 people stay in our unit as we are very detailed on the number beds in the space. We allow the guest to make the decision if it is the right size for their group. As you had a group, I assume this was not a problem. As far as towels go, you booked the property for one person so we left 4 towels. Upon arrival, you informed us there would be 8 people and needed more towels. So we happily provided more towels right away. We also send a message to every guest right after check in to make sure they have everything they need. As our listing states, their is potential for noise on the weekends as we are in the heart of downtown indianapolis. Thanks for staying with us.