4/10 Mala
Jackie B.
17 feb. 2025
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
3 day ski trip over presidents day weekend
We booked this condo as 2 days before arrival as this was a last minute trip and there was very limited options available that were ski in ski out. The property is as described and the condo was nice. It's a bit outdated and could use some updates and new furniture but most importantly it was clean, and served its purpose. I would recommend the owners provide some sort of boot / glove dryers as it would really be useful. Most places we stay in this price point include that.The ski access is great, only a short 20' walk off the elevator. The shared hot tub is large and easy access. The issue we had which would prevent us to return had to do with the on site property manager. They were horribly rude and less than accommodating to small requests. Our flight was delayed out of Aspen due to weather, so we had a delayed departure. We requested a late check out, which was denied. We then removed all of our luggage and ski gear, and placed in in the outdoor garage ski locker until our driver picked us up around 12pm. After a brief and hostile interaction with the property manager where they told us we were not allowed to do that, we retuned immediately to find our luggage was throw out of the locker and placed outside in public access. This included a bag which contained a bottle of wine, which broke due to them mishandling our luggage, and dumped over my wifes purse, luggage, and other belongings. The purse is ruined along with stains on some of our other belongings.
Jackie B.
Se hospedó 3 noches en febrero de 2025
