Before I review, I will say that the property management company (Lucas and Drew) have done their best to rectify the situations that we encountered, and they have reached out to the owner to be in touch with me. I have intentionally waited to review until I have heard from the owner, but I have not received a response, so I will now move forward. We have stayed at VRBO rentals on every vacation we have ever taken, including Bar Harbor, Kennebunkport, Galveston, Charleston, Costa Rica, Boulder, and NYC. I have always had an honest communication as well as an exceptional experience at all of our vacation homes; however, we had a few concerns with this property that I would like to share. PROS: great location, beautiful and spacious home, comfortable beds, adequate kitchen utensils and cooking ware, air conditioning was awesome, fire wood provided, beautiful library, nice office to use for our two guys who had to work remotely, spacious bathrooms, access to beautiful hiking trail, incredible views, incredible game room in the basement. CONS: It is unacceptable that we found cat paraphernalia in two bench seats and in the cabinets in the utility rooms, when we were not informed that there were cats that had been there. Obviously, cats have been in the home, and unfortunately, we had two family members allergic to cats who had to take allergy meds several times a day to at least decrease the symptoms. This was not okay to not disclose this information. I was told that no pets have been on the property, but I have photos to prove. There was mold in the toilet in the basement and the bathroom was not cleaned thoroughly. There was no hair dryer provided, and we did not travel with one. The upstairs bedroom with two double beds had non working air conditioning vents, so the room was very warm and uncomfortable. The Keurig would not brew coffee in a timely fashion due to it needing descaling and cleaning. The coffee maker did not have a carafe, so we had to purchase a new coffee maker for $27 which we left for your convenience. There was no filters, coffee, or K cups provided for use. The description of the hair and bath products provided was hotel quality shampoo, conditioner, and body wash—Pantene does not qualify as hotel quality, and no body wash was provided in the upstairs baths, so we had to purchase soap and body wash. For the price per night, and from past VRBO experiences, our expectations were not met.