4/10 Mala
Paula C.
26 ene. 2025
No le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Extremely disappointing
This guesthouse consists of 7 separate guest rooms. The common areas in particular were cluttered, dated and very unclean. We were greeted by a closed circuit camera in the entry, an ear plug dispenser, and numerous signs stating that no outdoor footwear is allowed in the house, "thermostat - do not touch" and that "[Not] music to be [play] anywhere in the house after 10 pm." I reached out to the host to express my disappointment with the state of the property. She offered to send someone to clean the next day. We had timed-entry tickets to Westminster the next morning and I explained that the house should be clean upon our arrival, and that we should not have to spend part of our rented time having the house cleaned. There is a storage room or office inside the property. As we were returning to the house on our second night, a man walking ahead of us walked up to the door, took out a key, and let himself in. I shared this with the host and she said he was entering the storage room. Our six adult children were with us and we had shower drainage issues and insufficient hot water. There are fans and space heaters stored throughout the property. We were there in January and had to use space heaters because the main heating system does not heat all the rooms. There was also a dried out Christmas tree and dead and dying holiday arrangements around the house when we arrived on January 5. The laundry room was filthy and smelled so bad of mold we had to keep the door shut.
Paula C.
Se hospedó 4 noches en enero de 2025
