2/10 Terrible
Jimmy F.
8 mar. 2023
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
I really want to give it a 5* but Invasion of privacy TWICE
I loved the apartment, the location couldn't be better but... We arrived and was shown the apartment and how everything works and how to contact them if needed. We left and went sight seeing and when we arrived back there was no hot water. We waited until the next morning to contact them and they said they would send someone over. We ate breakfast while we waited and then the front door opened, no knock, no warning they would be entering the apartment. So they fixed the water issue. Later that day I receive a message asking if we could move to the apartment next door because they needed to do some work in out apartment. We were told it was a nicer apartment with better views, so we agreed to move the next day. We are out the morning of the move day and I get a message asking if we could meet to exchange keys at 10am but our apartments would not be ready until 3pm. So we go all the way back across the city and we arrive and we are sitting waiting for them to arrive to exchange keys and the front door opens again with no warning or knock, it is the cleaner coming in to get sheets and towels that are stored for the adjacent apartments. Nothing was said by them, no apologies or anything, just come in like we were not even there.
When we arrive to the new apartment it has 2 windows instead of 5 with a view and is a studio apartment and not a 1 bedroom with only 1 bathroom. Seems like bait & switch. Stay here if you do not value your privacy, never know who will walk thru the door.
Jimmy F.
Se hospedó 4 noches en febrero de 2023
