Wonderful 4BR & 3BA Villa Heated Pool near Beach

Thank you for your feedback. We’re glad you found the home clean and enjoyed the neighborhood and proximity to the beach. To be fully transparent, the plumbing signs simply ask guests not to dispose of anything other than toilet paper in the toilets, which helps prevent plumbing issues. The other signs are just reminders of noise rules. They’re not meant to feel threatening, but rather to help avoid issues and ensure everyone can enjoy the property comfortably. Guests are welcome to enjoy music in the outdoor space during the day, as long as it’s kept at a comfortable, not loud, volume and in line with local quiet hours after 9 pm. We apologize for the cleaner entering early on the day of checkout. She was passing by and, seeing no cars in the driveway, believed the home had already been vacated. We have reminded and reinforced with our cleaning team to always confirm checkout before entering. Thank you again for staying with us. Warm Regards, Hollywood Vacation Rentals

Dear Amy Bauer, We appreciate your feedback and are glad to hear that we were able to meet most of your requested accommodations during your stay, including providing a brand new mattress and taking down the rental sign. We apologize for the inconvenience caused by the dog barking from the neighboring vacation rental. Unfortunately, this was out of our control, since the guests at that property had the dog during their stay but we understand how it could have been a bit disruptive to your stay. We have taken note of the issues you raised, such as the yard cleanup and grooming, and have already addressed these concerns. As for the backyard camera, please rest assured that it is for security purposes only and we do offer guests the option to turn it off if they feel uncomfortable with its presence. We strive to provide a positive experience for all of our guests. Thank you again for your feedback. Regards, Hollywood Vacation Rentals