Comodidad al máximo: aquí los huéspedes se sienten como en casa.
Alberca al aire libre
Refréscate en su alberca exterior, una opción poco común en esta zona.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Magens Bay
6 habitaciones5 baños12 personas
Servicios principales
Balcón
Alberca privada
Asador
Aire acondicionado
Refrigerador
Internet
Explora la zona
St. Thomas, St Thomas
Magens Bay
Place, Magens Bay
11 min a pie
Playa Magens Bay
Place, Playa Magens Bay
5 min en auto
Sapphire Beach
Place, Sapphire Beach
17 min en auto
Saint Thomas (STT-Cyril E. King)
Airport, Saint Thomas (STT-Cyril E. King)
16 min en auto
Habitaciones y camas
6 habitaciones (para 12 personas)
Habitación 1
1 cama Queen
Habitación 2
1 cama King
Habitación 3
1 cama King
Habitación 4
1 cama Queen
Habitación 5
1 cama King
Habitación 6
1 cama King
5 baños
Baño 1
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Secadora de cabello
Baño 3
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Tina de hidromasaje · Secadora de cabello
Baño 4
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Secadora de cabello
Baño 5
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Secadora de cabello
Baño 6
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Secadora de cabello
Ambientes
Deck o patio
Cobertizo o lanai
Cocina
Con balcón
Jardín
Área de comedor
Información de la propiedad
Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa
Villa Lucco awaits your arrival for an unforgettable island getaway. Let the immaculate beauty of the property and views of the water take your worries away. Spacious and private, this 6 bedroom, 5 bath villa was decorated with great thought and detail to coastal flair, comfort, luxury and simplicity. Neutral decor, wood accents and hues of Caribbean color entice and calm your senses. Unobstructed 360 degree views of the BVI's, Atlantic Ocean and tranquil turquoise waters of Magens Bay surrounds you. Located in St.Thomas' most desired gated community on Peterborg peninsula and just a 5 minute drive to one of the Caribbeans' top beaches, Magens Bay. Newly furnished and remodeled (2022), Villa Lucco provides a tropical and spacious indoor, outdoor and poolside atmosphere.
Ground-level entry with ample private parking is convenient for unloading luggage or packing up the jeep for a day at the beach or St.John.
Enjoy the amazingly beautiful sunrises and picturesque BVI's out over the Atlantic Ocean. In the evening, enjoying the vibrant sunsets above Magen’s Bay and stargazing into the night time sky is a must. Unobstructed views looking out to where the ocean's edge meets the horizon makes Villa Lucco the perfect place to get away, reset and create memories with family and friends.
Panoramic views lure you in from the moment you enter the front door. The living, dining and kitchen areas are all open concept. A few of the amenities include a twelve-top dining table, Sonos sound system, Star-link internet and a large screen TV. The kitchen is well equipped with Viking appliances, a wine fridge, a large walk-in pantry and an additional full-size fridge in the laundry room. The main level also offers a primary suite with full bath, walk in closet, inviting sitting area, private balcony and coffee bar. It is also the location for a 6th bedroom with a shared main bath and a game room with game table that converts into a pool table, ping pong table and card table with benches.
The upper level offers two oceanside bedrooms, one with a king bed and one with a king bed that can be converted into two twins upon request. Each bedroom has a semi private balcony and seating area. These two bedrooms share a bath.
Also, on this level are two bayside bedrooms each with their own en-suite and semi private balconies with seating. One bedroom offers a queen bed and the other a king. For your convenience, a coffee bar with ceramic mugs, to-go cups and a mini fridge are centrally located on this level.
Please visit the rooms and beds/rooms and spaces page on VRBO for a full description of accommodations.
Cool off in the infinity edge pool overlooking the bays most beautiful aqua blue hues. Air temperatures are pretty consistent to 80 degrees, based on a sunny day, which warms the pool nicely. The pool patio is open and airy yet surrounded by tropical landscaping for plenty of privacy. There are many cozy seating areas including, cushioned couches and swivel chairs, veranda with roll down shades, two rattan hanging chairs, teak dining table with movable umbrella, a four person high top table, grilling space, outdoor shower and a rare area of soft grass where a game of corn hole can be played. Iguana's are frequently seen basking in the tree tops as you look out to the bay. Lime, orange, mango and fig banana trees are also unique to this property.
Additional Amenities: Smart TVs in every Bedroom/Living Area Star-Link Internet Sonos Sound System Air-Condition and Ceiling Fans Keyless Entry Solar Powered Back-Up Generator Fully equipped kitchen Indoor and Outdoor dishes Additional Full size fridge Iron and Iron Board Cards and Boardgames DVD Player Hair Dryers Magnifying mirrors Indoor and Outdoor Table settings for 12 Coffee/Tea Bar and Mini Fridge on 2nd Level Outdoor Solar Lighting Outdoor shower Pool-Sloped Floor (4ft - 7ft) Pool Lights Beach Chairs Noodles Sand toys Two Beach backpack Coolers Two Beach Bags Pool/Beach Towels Equipped with a Triple Filtered Water Filtration System Pack and Play and snorkel gear available upon request
If you’re a beach goer, we provide beach chairs, 2 soft pack coolers, 2 beach bags, snorkel sets.
St. Thomas' natural beauty of lush tropical foliage, winding terrain and steep rock landscaping allow for amazing hiking trails, but is not a very walkable island aside from the downtown and water front areas. Our gated community is also the perfect area for a morning walk or jog. We highly recommend renting a vehicle for flexibility and safety. Our Guest information packet will provide our recommendations.
** Please note: Google Maps inaccurately suggests that the beach is walkable from the villa. Due to the naturally mountainous terrain of the Virgin Islands, walking access isn't feasible—even from properties that appear nearby. That said, the beach is just a very short drive away, making it easy and quick to reach. Our location offers one of the closest and most convenient drives around!
All guests are required to sign a mandatory pool waiver before arrival.
Información importante
Información importante
No. de propiedad: 2586974vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Peterborg
Esta villa se encuentra cerca de la playa de St. Thomas. La belleza natural de la zona puede apreciarse en Playa Magens Bay y Playa de Coki. En la zona, puedes practicar actividades como paseos en jet ski y kayaks, o disfrutar del aire libre mientras haces tours ecológicos y paseos a pie o ciclismo en senderos.
Santo Tomás ( SPB-St. Thomas Seaplane Base) - 14 min en auto
Restaurantes
Taphus Beer House - A 9 min en auto
Cuttlas & Cane - A 10 min en auto
Virgilio's - A 9 min en auto
Rum Island Pub - A 9 min en auto
Sib's on the Mountain - A 9 min en auto
Preguntas frecuentes
¿Hay alberca en Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa?
Sí, la propiedad cuenta con alberca al aire libre.
¿Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa?
El check-out es a las 10:00.
¿Dónde se encuentra Stunning 360° Views of Magens Bay, St.John & BVI's. Luxury 6 bedroom villa?
Junto al mar, esta villa se encuentra a pocos pasos de Magens Bay y a 2.2 km de Playa Magens Bay. Parque Magens Bay y Asiento de Drake también se encuentran a 5 km (3 mi).
Opiniones
10
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 68 de 71 opiniones
10 - Excelente
68
Puntuación de 8, es decir, Bueno. Basada en 3 de 71 opiniones
8 - Bueno
3
Puntuación de 6, es decir, Aceptable. Basada en 0 de 71 opiniones
6 - Aceptable
0
Puntuación de 4, es decir, Malo. Basada en 0 de 71 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 71 opiniones
2 - Terrible
0
10/10
Limpieza
10/10
Check-in
10/10
Comunicación
10/10
Ubicación
10/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Kelvin H.
12 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Excellent stay property was as advertised, infinity pool and pool lighting wasn’t functioning properly.
Se hospedó 6 noches en julio de 2026
Respuesta de VrboOwner, el 13 jul. 2026
Thank you for your 5 star review! We will certainly have these looked at immediately, thank you for bringing this to our attention.
Opinión verificada
10/10 Excelente
Dental Dream T.
4 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Villa Lucca is a gem. The views are magnificent from the front and back of the property. The design is well thought out with modern comforts and is well maintained. You have good connection to the host without feeling imposed on. The request they make to keep the Villa in good care are valid. She deserves the best so If you stay there treat her well. We plan on continuing to stay there as long as she is available.
Se hospedó 7 noches en junio de 2026
Respuesta de VrboOwner, el 7 jul. 2026
Thank you for your kind words about Villa Lucco, Yetta. We are so grateful to have hosted you for a second time and look forward to welcoming you back again!
Opinión verificada
10/10 Excelente
Todd S.
21 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
House is beautiful, clean and the views are spectacular. Beds were very comfortable. Any issues were addressed immediately. Would rent again for sure!
Se hospedó 7 noches en mayo de 2026
Respuesta de VrboOwner, el 23 may. 2026
Thank you Todd!
Opinión verificada
10/10 Excelente
Amanda S.
5 jul. 2026
Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
This house was amazing! We had a group of 11 that stayed here for 6 nights. The house was well stocked and very comfortable. The amenities were perfect. THAT view!!! The view from the back deck was incredible. We could live in the backyard. If you are looking for a place to stay in St. Thomas, this house is awesome. We loved our morning hikes through the neighborhood. The proximity to the famous Magens Bay is so convenient. They even provide snorkel gear and lawn chairs for your stay which on the beach is 20/ person per day. Put this place on your bucket list!
Se hospedó 6 noches en junio de 2026
Respuesta de VrboOwner, el 7 jul. 2026
Thank you so much for your kind words about Villa Lucco! We so glad we could provide you with everything you needed for a perfect stay. We hope to host you again next time!
Opinión verificada
10/10 Excelente
Becky S.
18 feb. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful Villa, everything from the views of Magens Bay on one side and the ocean on the other, extremely clean, well kept, well stocked, and all the amenities we needed. Villa Lucco is a special place!
Se hospedó 8 noches en febrero de 2026
Respuesta de VrboOwner, el 1 mar. 2026
Thank you so much for your kind words about Villa Lucco. We look forward to welcoming you back next time!
Opinión verificada
10/10 Excelente
Connie W.
21 abr. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
My family consisting of six adults and two children had a wonderful, peaceful week at this beautiful home. The views are exceptional including stunning sunsets and sunrises. The home is very well equipped and very well located for traveling around the island. Most impressive was the immediate response from the hosts if a question was asked. We highly recommend this rental property.
Se hospedó 6 noches en abril de 2026
Respuesta de VrboOwner, el 22 abr. 2026
Thank you for the kind words about Villa Lucco, Connie!
Opinión verificada
10/10 Excelente
Brian D.
15 nov. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Place was amazing!!!! Highly recommend
Se hospedó 5 noches en noviembre de 2025
Respuesta de VrboOwner, el 25 nov. 2025
Thanks so much Brian!
Opinión verificada
10/10 Excelente
David C.
25 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Cannot say enough good things about our stay at Villa Lucco. We are a family of 10 adults and had an amazing stay. The views are unreal, the house is spacious with indoor outdoor living and the host is at the ready to assist you if needed. They also supplied all the beach chairs and snorkel gear you need. Great place - great location!
Se hospedó 7 noches en enero de 2026
Respuesta de VrboOwner, el 1 mar. 2026
Thank you so much for the kind words David. We are so glad you loved your stay at Villa Lucco!
Opinión verificada
10/10 Excelente
brian s.
23 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Villa Lucco was ideal for our group of nine older adults on a family reunion. The furnishings are attractive and comfortable, the kitchen and bathrooms are well-provisioned, and the combination of ceiling fans and individual AC units made temp control pretty straightforward. The views are spectacular, amenities as described and pictured, and the local Magens Beach (walk to the left) compared with any we found elsewhere on St Thomas and St. John.
Se hospedó 6 noches en marzo de 2026
Respuesta de VrboOwner, el 24 mar. 2026
Thank you for your kind words about Villa Lucco! We are so glad you enjoyed your stay for your family reunion.
Opinión verificada
10/10 Excelente
Bill A.
26 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location/view
Se hospedó 7 noches en julio de 2025
Respuesta de VrboOwner, el 29 jul. 2025
Thanks Bill! It was such a pleasure hosting you and your family. We truly hope you had a fantastic stay at Villa Lucco!
Opinión verificada
10/10 Excelente
Ariel D.
13 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful property, Beautiful view & very clean!
Se hospedó 4 noches en agosto de 2025
Respuesta de VrboOwner, el 16 sep. 2025
Thanks so much Ariel! We loved hosting you!
Opinión verificada
10/10 Excelente
Wayne F.
1 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Gorgeous, perfect home for our annual Farley Fam Fun Thanksgiving vacation! Beautiful views, comfy beds, extremely well-stocked kitchen, sparkling pool and super clean! Could not have asked for any more!
Se hospedó 7 noches en noviembre de 2025
Opinión verificada
10/10 Excelente
Abdul H.
27 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The view from the house was amazing. Everything was great.
Se hospedó 5 noches en septiembre de 2025
Respuesta de VrboOwner, el 30 sep. 2025
Thanks Abdul! We would love to host you again!
Opinión verificada
10/10 Excelente
Jennifer O.
20 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was immaculate and all amenities were perfect. We couldn't have asked for a more generous host with all the extras in the house - all in perfect condition. The view from the back deck was spectacular. We enjoyed our stay here immensely and already thinking about coming back to this same house for our next visit to St Thomas.
Se hospedó 8 noches en enero de 2026
Respuesta de VrboOwner, el 23 ene. 2026
Thank you so much for your kind words. We’re thrilled to hear that you enjoyed the home, the amenities, and especially the view from the deck. It means a great deal to know everything met your expectations and contributed to a memorable stay. You were wonderful guests, and we would absolutely love to welcome you back on your next visit to St. Thomas.
Opinión verificada
10/10 Excelente
Jeremy S.
21 mar. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Dreamy Spring Break
We had an incredible stay at your beautiful property. Close proximity to beaches and a great sunset eighth from the pool!
Se hospedó 7 noches en marzo de 2025
Respuesta de VrboOwner, el 25 mar. 2025
We're so glad you had such a great time Jeremy!
Opinión verificada
10/10 Excelente
Cynthia D.
4 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Villa Lucco exceeds expectations in every way. The Villa was perfect for our three generation family. It is luxurious, spacious and well appointed. The kitchen had everything we needed as well as a large outdoor grill. The beds were amazing. The Villa was spotlessly clean. The beach towels, snorkeling gear and beach chairs were appreciated. Communication with our host, Nick, was also exceptional. He promptly responded to every inquiry and the entire process was smooth. I am so glad we chose Villa Lucco for our family vacation.
Se hospedó 7 noches en febrero de 2026
Respuesta de VrboOwner, el 4 mar. 2026
Thank you so much for the kind words about Villa Lucco, Cynthia. We are so glad you enjoyed the home and our guest communication. We look forward to welcoming you back next time!
Opinión verificada
10/10 Excelente
Maija N.
23 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Like a dream! We traveled here with our 4 preteen & teenage kids. Everyone had their own room and space. The primary suite was spacious and private. Couldn’t have been laid out any better than it was! The ping pong table was a huge hit. I do wish there’d have been more than one usable ball provided, as they don’t have a long lifespan, but it did the job. Tons of other games and puzzles! We’ve traveled a lot as a family and this was one place we’d go back to over and over again!!! Just wonderful!
Se hospedó 5 noches en marzo de 2026
Respuesta de VrboOwner, el 4 abr. 2026
Thank you for your kind words about Villa Lucco!
We are so glad you enjoyed your stay. We look forward to welcoming you back next time.
Opinión verificada
10/10 Excelente
Jerry E.
28 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful place to chill out.
We had a great stay. Never got tired of the view. Had to drag people out of the house when we wanted to go to the beach. Would stay again.
Se hospedó 5 noches en diciembre de 2024
Respuesta de VrboOwner, el 23 ene. 2025
Thanks so much Jerry! We truly loved hosting you and hope you come back and stay with us again!
Opinión verificada
10/10 Excelente
Ashton M.
18 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing property! Although there were some cold showers, the views and the overall property made up for this. The pool was also great. Nice, clean property. And did I mention the views? Seriously, such great views!
Se hospedó 5 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Mark K.
27 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was amazing and the views were spectacular! It was the perfect vacation spot for our 3-generation family. Everyone enjoyed the swimming pool, patio, indoor and outdoor table for twelve, BBQ, etc. The kitchen was well stocked with indoor and outdoor dishes. There were great gathering areas and a room with a ping-pong table and pool table. The plentiful beach towels, beach chairs and snorkeling equipment was very helpful as were the two refrigerators and two washer/dryers. They even had binoculars to see the sea turtles that swam below the villa and a telescope. It was a great stay!
Se hospedó 7 noches en diciembre de 2025
Respuesta de VrboOwner, el 30 dic. 2025
Thank you so much for your wonderful review! We’re thrilled to hear that the villa was the perfect vacation spot for your three-generation family and that everyone was able to enjoy the many amenities—from the pool and patio to the game room and well-equipped kitchen. It’s especially lovely to know that the binoculars and telescope added to your experience with the sea turtles below the villa 🐢.
We’re grateful you chose to stay with us and hope to welcome you and your family back again for another memorable getaway!
Opinión verificada
10/10 Excelente
Lindsay F.
1 abr. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A literal dream!
Our stay was absolutely perfect. The property manager was amazing and attentive and the property itself was even better in person!
Se hospedó 5 noches en marzo de 2024
Respuesta de VrboOwner, el 22 abr. 2024
Dear Lindsay, We are thrilled to hear that you had a wonderful stay at Villa Lucco and that our management team's attentiveness left a lasting impression on you. At Villa Lucco, we take great pride in providing top-notch service and ensuring that our guests are well taken care of. It was an absolute pleasure hosting you and your family, and we hope to welcome you back soon.
All the best, Luxe VI
Villa Lucco Mgmt
Opinión verificada
10/10 Excelente
Nancy H.
9 mar. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful family vacation
The house is exactly as pictured and a very quick easy drive to the beach. The host responded to each inquiry quickly and the option of the free concierge fills in all the rest needed. I can’t recommend it enough !
Se hospedó 6 noches en marzo de 2025
Respuesta de VrboOwner, el 14 mar. 2025
Thanks so much Nancy!
Opinión verificada
10/10 Excelente
Trevor T.
26 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great home with amazing views!
We had a group of nine and it was the perfect place for us! The home has great indoor and outdoor spaces with plenty of amenities (beach towels, coolers, snorkel gear, beach bags, beach chairs etc...) that we incredibly useful on our trip! Highly recommend this home! 10/10!
Se hospedó 5 noches en junio de 2025
Respuesta de VrboOwner, el 9 jul. 2025
Thanks Trevor!!
Opinión verificada
10/10 Excelente
KEN F.
20 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
St. Thomas and Villa Lucco did not disappoint. The Villa was beautiful and very functional. The view over Magen's Bay from the pool, decks and balconies was picturesque. We could not have been more pleased.Thank You,Ken Freytag- Austin, Tx.
Se hospedó 7 noches en julio de 2025
Opinión verificada
10/10 Excelente
Robert J.
1 ene. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing overlook of Magen’s Bay
We enjoyed our stay so much! This is an absolutely beautiful property overlooking the stunning Magen’s Bay. Communication with the property manager was excellent and we greatly appreciated all the helpful tips and assistance during our stay. We couldn’t have asked for a better spot to call home during our first trip to St. Thomas.
Se hospedó 5 noches en diciembre de 2022
Respuesta de VrboOwner, el 20 jul. 2023
Robert, thank you so much for taking the time out to review the property. We are happy to hear that you enjoyed your stay with us at Villa Lucco. We hope to host your again.
Acerca del anfitrión
Anfitrión: Kim and Nick Stornant
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes