Salted Rim Retreat: Oceanfront, Pool, Elevator

Thank you so much for your kind review! We’re thrilled that you and your family had such a wonderful stay. It’s also great to know our team was able to provide prompt communication and support throughout your visit. We’d love to host you again anytime!

Thank you for your thoughtful review! It's good to hear you enjoyed the home and it was a comfortable fit for your family. We apologize for the inconvenience with the elevator needing to be reset during your stay. We do note in the listing that stairs are required to access the elevator, but we appreciate the feedback and will work on making that more noticeable for future guests. We’d love to host you again!

Thank you so much for the kind review! We’re thrilled you enjoyed the home and amenities. It’s great to hear it was a perfect fit for your group. We do apologize for the washer issue, but truly appreciate your understanding and kind words about our team. We’d love to host you again for another great stay!

Thank you so much for taking the time to share your review and for the beautiful photos! We love seeing the home through our guests’ eyes, and those sunrise shots truly capture how special that location is. We’re thrilled to hear how much you enjoyed the space, the deck, the kitchen, and exploring the area, it sounds like a wonderful stay overall. We sincerely apologize for the inconvenience you experienced with the fireplace and the elevator. We did send a technician out to address the fireplace, and when it could not be repaired on site, we contacted a vendor right away. Unfortunately, their availability did not allow them to come out until after your departure. We also appreciate you bringing the elevator issue to our attention, as we were not previously aware of any inconsistency and will be making sure this is fully addressed. Thank you again for your recommendation and kind words. We would absolutely love the opportunity to welcome you back again in the future.

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the home’s layout, location, and amenities like the theater/pool table room, grill, and hot tub. We’re sorry that some areas of the home didn’t meet your expectations. The oven was unfortunately an unexpected issue, and we understand how inconvenient that must have been. We’ve addressed the bulb replacements and are working with our team to ensure better attention to those details prior to guest arrival. Your feedback on pantry storage, outdoor furniture, vents, and landscaping are being shared with our teams. We agree that these details matter, and we’re taking steps to make sure the home reflects the standard we aim to provide. Thank you again for staying with us and for helping us improve with your feedback.