8/10 Buena
Erica F.
8 dic. 2024
Le gustó: Limpieza, check-in, comunicación y ubicación
Great View, Dated Property
My partner and I stayed here after a wedding at an all-inclusive resort, hoping for a quiet and relaxing escape. We had to wait outside upon arrival as the entry code didn’t work until precisely our check-in time, something to note. Pedro let us in tho!
The apartment was clean and had a stunning balcony view—the “million-dollar view” was definitely the highlight of our stay. However, there were some issues with the amenities. The fans didn’t work, and the hot water stopped after a day and a half. We contacted Pedro who then had to get maintenance to visit, which interrupted the relaxing atmosphere. The new washer was (according to Pedro) a two-in-one unit, but we struggled to figure out the dryer settings and had to hang-dry clothes.
The complex itself needs many updates. The pools were poorly maintained, with broken chairs and a detached lamp floating in one pool—a safety hazard. Construction noise from both the property and neighboring buildings was constant, and the common areas felt neglected, with broken elevators and boarded-up spaces.
We weren’t allowed to go to the other building with the bar because they viewed our VRBO property as the “ugly stepsister” as we heard from a neighbor and they now have security to keep us away.
While the view and Pedro’s friendliness and responsiveness were great, the building’s condition and amenities left much to be desired. We’d love to come back in a few years if improvements to the property are made.
Erica F.
Se hospedó 4 noches en diciembre de 2024
