We asked to check in early since our plane arrived early. Someone did get back to us to ask if we got a hold of someone, but never answered our question and the other named person never got back to us. We checked in at 4pm per rules. We found the home to be clean in general, but needed deep cleaning of things like vents, doors, furniture. Overall, the home needed updating and some things were left in poor condition. The back door, we could see day light through the door and frame, the screen frames were bent and made us feel like someone may have been trying to break in at some point. The towel holder in the bathroom was missing a bracket and pole. We searched through the house to find towels, finally found them by the washer and dryer. There were towels left in the dryer that we folded and put away. There were stray dogs covered in fleas that pushed their way into the backyard, not at all the property owners fault but spoke of the neighborhood. Some of the family members would stay here again, I personally would not, only because I would prefer a closer place to our destination.