4/10 Mala
John M.
11 feb. 2025
No le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Really disappointing
Whilst appearing close to the coast, without a car this is not for you as no public transport.We expected to see the Manager upon our our arrival. Instead we were welcomed by the cleaner who needed 20 minutes to finish her dutiesThere were just two towels of minimal size provided and when asked about more, the cleaner pointed to the washing machine. I messaged the Manager who said he would send more towels but never did for the 9 nights. Immediately we had problems with water pressure and this led to a multiple texts and phone calls with the Manager who seemed to think we didn't know how to operate the basin tap and the shower valve. By Day 4 the shower head was replaced and this solved that problem. On Day 5 a plumber came to fix the basin tap. At no point did the Manager visitWe asked early on in our stay when the Pool was cleaned as it looked green with debris at the bottom. I never received an answer and we never used it. The mattress was bobbly and with no mattress cover every bobble was felt through the thin sheet. We went out and purchased a mattress cover. The bedspread was stained as was the sofa, so we also bought a blanket, laundered the bedspread and used it as a throw over the sofa. The WiFi worked but the Digicel line we used on our mobiles was not so good as evidenced by the patchy phone calls we had with the Manager. The TV and apps worked well. We never did meet the Manager. exchange of messages with the Managerfinish the
John M.
Se hospedó 9 noches en febrero de 2025
