Una opción poco común: las pistas nevadas para ir en trineo están a solo unos minutos.
Lugares de interés cercanos
Cerca de Douglas Lake
3 habitaciones2 baños8 personas
Servicios principales
Patio
Alberca
Acceso al parque acuático
Asador
Aire acondicionado
Internet
Explora la zona
Sevierville, TN
Douglas Lake
Place, Douglas Lake
1 min a pie
Parque temático Wilderness at the Smokies
Place, Parque temático Wilderness at the Smokies
24 min en auto
Parque acuático Dollywood's Splash Country
Place, Parque acuático Dollywood's Splash Country
28 min en auto
Dónde vas a dormir
3 habitaciones (para 8 personas)
Habitación 1
1 cama King
Habitación 2
1 cama Queen
Habitación 3
1 cama Queen y 1 litera individual
2 baños
Baño 1
Excusado · Solo regadera
Baño 2
Tina o regadera · Excusado
Ambientes
Deck o patio
Cocina
Área de comedor independiente
Área de comedor
Información de la propiedad
Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room
Attention all lake lovers! Escape to the serene beauty of Douglas Lake at Above the Cove, an incredible modern lake retreat in Sevierville, Tennessee! This stunning getaway comfortably accommodates up to eight guests with 3 spacious bedrooms and 2 modern bathrooms. While the property offers beautiful lake views, please note that there is no direct lake access; however, public access is just a short drive away. With an expansive open floor plan, it's the perfect spot for entertaining or simply unwinding with family and friends. Stay connected with loved ones back home thanks to our reliable WIFI. This haven is designed for a truly relaxing vacation, featuring sleek décor and modern amenities that enhance your experience. Imagine soaking in picturesque sunsets, embarking on exciting kayaking adventures, or casting a line for your next big catch on Douglas Lake. Whether you're seeking thrilling water activities or a peaceful retreat, Above the Cove has everything you need to create unforgettable memories. Embrace the tranquil atmosphere and make this beautiful getaway your next vacation destination!
Living Room: The living room is an open and welcoming space, and as the home sits on the water and boasts high ceilings with plenty of natural light, you will surely enjoy the beautiful lake views. Hardwood floors flow throughout, and the spacious area rug adds warmth. Relax on the couch or loveseat while you watch your favorite show on the flat-screen TV after a day's travels or an afternoon of play in the lake. Read a book or play tic tac toe while taking it easy in one of the two modern leather chairs. Downstairs, you will find a second, quaint living room that boasts a sectional couch and a large projector with surround sound to stream your favorite movies and two arcade games, a stand-up Pac-Man, and a Golden Tee. Set out snacks and drinks on the coffee table for movie night. Here, you can enjoy more views of the lake and access to the lower-level deck!
Kitchen/ Dining Room: The kitchen is open concept to the living room and features everything from stainless steel appliances and plenty of counter space to a porcelain sink and a breakfast bar with seating for two. Store fresh ingredients in the refrigerator, whip up family recipes on the stove top, bake Smoky Mountain treats, brew coffee anytime, and let the dishwasher help with cleanup. The dining area is just off the kitchen and has a natural-style wooden table with matching chairs and a bench with seating for six. Everyone can chat and eat together with the kitchen bar stools and living room seating. Dish towels, starter soap, and starter dishwasher pods are provided.
Game Room: Get ready to level up your vacation fun at our Game Room! This ultimate play space is stocked with two classic arcade games, perfect for a blast from the past or a friendly family competition. But that's not all - we're talking BIG, folks! Our Life-Size Connect Four game is a game-changer (pun intended). Imagine the thrill of playing this beloved board game on a massive scale, feeling right in the middle of a real-life game show. The excitement is palpable as you and your friends and family challenge each other to be the first to get four in a row. With our Game Room, the fun never has to end - there's always another round to be played, another high score to beat, and another memory to make. Come for the nostalgia, stay for the non-stop entertainment! This space boasts a sectional couch and a large projector with surround sound to stream your favorite movies, two arcade games, a stand-up Pac-Man, and a Golden Tee. Set out snacks and drinks on the coffee table for movie night. Here, you can enjoy more views of the lake and access to the lower-level deck! A separate laundry room with a full-size washer and dryer, iron and ironing board, a large countertop, and a utility sink are available right off the game room.
Sleeping: 1 King 2 Queen 1 Bunk Bed (Twin/Twin)
Bedrooms: 1st (Master) Main Level 1 King TV Dresser 2 Night Tables Ceiling Fan Private Bathroom All linens are provided
2nd Lower Level 1 Queen 1 Bunk Bed (Twin/Twin) TV Ceiling Fan Closet Dresser Night Table Shared Bathroom All linens are provided
3rd Lower Level 1 Queen Ceiling Fan Closet Dresser 2 Night Tables Shared Bathroom Private Doors to Outside All linens are provided
Bathrooms: 1st (Master) Main Level Full Bath Private 2 Sinks Walk-In Shower Towels and hand soap are provided
2nd Lower Level Full Bath Shared 1 Sink Shower/Tub Combo Towels and hand soap are provided
Outdoor Spaces: Get ready to embrace the great outdoors! This property offers a breathtaking view of Douglas Lake, perfect for those who appreciate the beauty of nature, although please note that there is no direct lake access from the property—public access is just about 2 miles down the road at Swanns Marina. With two fabulous decks showcasing stunning views, you'll have the ideal backdrop for your adventures. Soak in the beauty of the shimmering water and majestic mountains from every level of the house. If you're in the mood for a change of scenery, take a leisurely stroll down to the community pool for a refreshing swim or enjoy some indoor fun in the recreation room. And when hunger strikes, fire up the gas grill for an epic family cookout right by the water. Gather your loved ones and let the good times roll! Adventure and laughter await you at every turn!
Location/ Roads / Parking: The property is accessible by vehicle or motorcycle and is located in a gated community. There is level parking for two vehicles. It is just 20 minutes to Pigeon Forge, 30 minutes to Gatlinburg, and 45 minutes to the Smoky Mountains. You will find Publix, Food City, and Weigels on Winfield Dunn Parkway. With such an excellent location, you're just a short drive from everything in downtown Sevierville and Pigeon Forge.
Book & get FREE tickets: As a thank you for staying at our property, you will receive 1 FREE ticket per day for EACH of the following attractions: Big Creek Expeditions Comedy Barn Country Tonite Crave Mini Golf Dig 'n Zone Theme Park Dollywood Mad Dog's Creamery Mama's Farmhouse Nascar Speedpark Paula Deen's Lumberjack Feud Pirates Voyage Dinner Show Rocky Top Mountain Coaster Rowdy Bear Snow Park Sky Pirates of Mermaid Bay Mini Golf Skyland Ranch Soaky Mountain Water Park The Grand Majestic Theater Top Jump Trampoline Park
Local Fun: Located on Douglas Lake you can rent boats or jet skis to spend the day on the lake. After the lake, head into Pigeon Forge and Gatlinburg, which have many fun and entertaining attractions for all ages. Start with adventure when you ride coasters at Dollywood, win a game of putt-putt golf, race go-karts, splash at waterparks, mine for gems, visit museums, and oh-so-much more! For outdoor fun, you can explore the Great Smoky Mountains National Park, where you can hike to waterfalls, horseback ride through valleys, picnic by a river, and fly fish! Once the thrills and adventure are over, visit the Tanger Outlets and local boutiques, where you can shop until you drop. Enjoy local cuisine, from southern family-style restaurants to chef-cooked meals at dinner time. After dinner, you can find a sweet shop on every corner to satisfy that sweet tooth before returning to the property.
Special Dates: Out of respect for the holidays and our employees, we do NOT allow ANY check-ins or check-outs on Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, or New Year's Day.
Lake Special Note: Water levels vary throughout the year. During winter, the water is drained, and beginning in April, it starts to fill. By the end of May, it is completely filled.
Check-In: 4pm - There is NO check-in office; you go straight to the cabin. Once all your payments have been made, we will send you an email with the door code & we will resend it a week before your stay.
Check-Out: 10am
Fireplaces: On During: October 1st - February 28th / Off During: March 1st - September 30th
Vacay Protection: You might ask yourself, what is this, and why am I paying for it? It's an affordable travel investment that pays for itself; let us explain what it covers: Cancellation Guarantee: Allows you to cancel your reservation for any reason up to 7 days prior to check-in and receive a full refund (minus the vacay protection fee). Inclement Weather: Some weather conditions can prevent or delay travel; no worries, we will work with you to cancel or move your dates. Damage Coverage: Covers up to 250-dollars of unintentional accidents to the property (any damages that exceed the 250-dollars, intentional or unintentional, will be charged to the credit card on file). 24-hour On-Call Maintenance: If you need assistance at the property, call us, and our team will be happy to assist you at no additional charge.
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Sevierville
Esta casa de vacaciones se encuentra en el campo y a orillas del agua, en Sevierville. Hatfield and McCoy Dinner Show (restaurante y espectáculo) y Museo del Titanic son lugares culturales emblemáticos, y algunos de los puntos de interés más populares de la zona incluyen Dollywood y Parque temático Wilderness at the Smokies. ¿Viajas con niños? No te pierdas Parque acuático Dollywood's Splash Country, o asiste a un evento o partido en Campo de béisbol The Ripken Experience. Diviértete en las montañas con lugares para hacer snowboard y lugares para esquiar, o prueba otras actividades al aire libre, como paseos en trineo y patinaje sobre hielo.
Parque temático Wilderness at the Smokies - A 24 min en auto - 26.3 km
Soaky Mountain Waterpark - A 24 min en auto - 26.6 km
Sevierville Events Center (centro de exposiciones) - A 25 min en auto - 27.3 km
Parque acuático Dollywood's Splash Country - A 28 min en auto - 27.6 km
Medios de transporte
Alcoa - Aeropuerto de Knoxville (TYS) - 66 min en auto
Restaurantes
McDonald's - A 18 min en auto
HTeaO - A 18 min en auto
Aubrey's Sevierville - A 18 min en auto
Culver’s - A 18 min en auto
Otter’s Cove Bar & Grill - A 33 min en auto
Preguntas frecuentes
¿Hay alberca en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
Sí, la propiedad cuenta con alberca.
¿Cuánto cuesta hospedarse en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
Al 19 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room el 17 nov. 2026 serán a partir de $2,060 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
El check-out es a las 10:00.
¿Dónde se encuentra Above The Cove: Free Attraction Tickets, Lake & Mtn Views, Arcade Game, & Theater Room?
Esta casa de vacaciones para toda la familia de Sevierville se encuentra a orillas del agua, a menos de 3 km (2 mi) de Douglas Lake y McGuire Creek. Zoo de mascotas exóticas y granja de ciervos Smoky Mountain y Forbidden Caverns (cuevas) también se encuentran a 15 km (9 mi).
Opiniones
8.6
Excelente
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 12 de 22 opiniones
10 - Excelente
12
Puntuación de 8, es decir, Bueno. Basada en 5 de 22 opiniones
8 - Bueno
5
Puntuación de 6, es decir, Aceptable. Basada en 3 de 22 opiniones
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 2 de 22 opiniones
4 - Malo
2
Puntuación de 2, es decir, Terrible. Basada en 0 de 22 opiniones
2 - Terrible
0
9.0/10
Limpieza
9.6/10
Check-in
8.6/10
Comunicación
9.2/10
Ubicación
8.0/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Elisabeth T.
11 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house fit our family perfectly and access to the pool was great! The house was clean, and the beds were comfortable. It was also in a gated community, which made us feel safe leaving the teenagers alone. It would have been even better if the property to the water was cleaned up so we would have access to fish from the bank.
Se hospedó 7 noches en julio de 2026
Respuesta de VrboOwner, el 11 ago. 2026
Thank you so much! We’re glad the house was a great fit for your family and that you enjoyed the pool, clean home, and comfortable beds. We appreciate your feedback about the waterfront area and hope to welcome you back again!
Opinión verificada
10/10 Excelente
Madison V.
27 jul. 2026
Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Everything was clean, nice and quiet. Only thing to note was there was no bear proof trash outside. It made us a bit concerned. The view from our place was stunning and the rain at nice over the lake was so peaceful
Se hospedó 7 noches en julio de 2026
Respuesta de VrboOwner, el 28 jul. 2026
Thank you for your feedback! We're so glad you enjoyed the cabin, the peaceful setting, and the beautiful lake views.
We also appreciate you mentioning the lack of a bear-proof trash can. We'll be sure to pass that suggestion along to the owner for consideration. Thanks again for staying with us, and we hope to welcome you back again soon!
Opinión verificada
10/10 Excelente
Daniel D.
31 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay!!! Fully stocked with all necessities! Me and my 5 kids had a blast! Beautiful lake house retreat, would recommend!!
Se hospedó 5 noches en julio de 2025
Respuesta de VrboOwner, el 1 ago. 2025
Thanks so much for the wonderful review! We're thrilled to hear you and your kids had a blast and that the lake house was fully stocked with everything you needed. We'd be happy to host you all again anytime!
Opinión verificada
10/10 Excelente
Lisa P.
30 dic. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Lake Douglas Stay
It was a perfect spot for a family get together. The kitchen is well-appointed and the layout was great.
Se hospedó 4 noches en diciembre de 2023
Respuesta de VrboOwner, el 19 ene. 2024
Hi! Thank you for staying with us. We are glad that you enjoyed your stay and can't wait to have you with us again.
Opinión verificada
10/10 Excelente
Rebecca L.
23 jun. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful
We loved staying here! Beautiful house!
Se hospedó 6 noches en junio de 2023
Respuesta de VrboOwner, el 28 feb. 2024
Hello Rebecca! Thank you for staying with us. We are glad to hear that you enjoyed your stay. Looking forward to having you with us again.
Opinión verificada
10/10 Excelente
Eric L.
17 sep. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Good place
Nice place
Se hospedó 8 noches en septiembre de 2023
Opinión verificada
10/10 Excelente
Mary G.
1 ago. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful
We really enjoyed the house and views.
Se hospedó 5 noches en julio de 2023
Respuesta de VrboOwner, el 20 ago. 2023
Hello Mary! Thank you for staying with us. We love hearing that you enjoyed the home and views. Hopefully some great memories were made. Can't wait to have you with us again.
Opinión verificada
10/10 Excelente
Misty S.
22 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Girls trip before my daughters wedding. House was as described. Host was easy to work. Will stay with bear tootin again
Se hospedó 2 noches en septiembre de 2025
Respuesta de VrboOwner, el 22 sep. 2025
We’re so glad you enjoyed your stay during such a special time! Thank you for choosing Bear Tootin, and we’d love to host you again.
Opinión verificada
10/10 Excelente
Sheila P.
19 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house
We loved our week at the Bear Tootin Cottage, only suggestion is bring your own pans if you plan to cook, and all spices, other than that great place!
Se hospedó 7 noches en julio de 2023
Opinión verificada
10/10 Excelente
Evelyn A.
20 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The place is beautiful
It’s was way more than expected!!! Very clean, plenty of room, games and our family enjoyed the place!!! We will be back!!
Se hospedó 3 noches en marzo de 2023
Respuesta de VrboOwner, el 18 ago. 2023
Hello Evelyn! Thank you for staying with us. It's always awesome when the property is better than expected. We love hearing that family not only get away together but are able to play games and create some awesome memories. We can't wait to have y'all back with us again.
Opinión verificada
10/10 Excelente
Dr. Jesse A. H.
25 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful Lake Home
This was the perfect home to have a weekend getaway. Everything was great…. All amenities operated well and it felt like home. The only thing missing is a blender, but Walmart was close enough. Great location and the hosts anticipated guest needs brilliantly. -Dr. Harris
Se hospedó 2 noches en abril de 2023
Opinión verificada
6/10 Aceptable
Angela F.
15 oct. 2023
Le gustó: Check-in, ubicación, veracidad del anuncio
Would stay again, but....
The property is lovely. We all got the impression that maybe the floors had been skipped in the cleaning process. but it wasn't horrible. We got a chuckle when we saw the lake was down. Kinda takes away from the view, but we totally understand. The community was beautiful!! Overall it was a great stay.
Se hospedó 3 noches en octubre de 2023
Opinión verificada
8/10 Buena
Bertha B.
1 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Loved the house. We cold not use the balcony’s because neighbors burned brush all weekend. This I know is out of your control. Still aggravating for us to have to deal with the smoke. Ashes on our vehicles every morning. You could smell smoke really strong in basement bedroom on lake side of house. You have a great house and we still had good time.
Se hospedó 3 noches en agosto de 2025
Respuesta de VrboOwner, el 3 sep. 2025
Thank you for your feedback. We're so glad you loved the house and still had a good time despite the circumstances. We sincerely apologize for the inconvenience and frustration the smoke caused during your stay. We understand how disappointing it must have been to not be able to fully enjoy the balconies, and we appreciate you understanding that this was outside of our control. We hope to have the chance to provide you with a smoke-free and even more enjoyable stay in the future.
Opinión verificada
6/10 Aceptable
Sharon G.
9 sep. 2024
Le gustó: Check-in y ubicación
No le gustó: Veracidad del anuncio
Misleading pictures, no lake (seasonal, not mentioned) lawn and access on bottom level was a jungle.
WARNING !!! What you see for pictures is not what you get! Grass was up to our knees
Se hospedó 3 noches en agosto de 2024
Respuesta de VrboOwner, el 22 ene. 2025
Thank you for your feedback. I’m sorry to hear that the property did not meet your expectations and that the grass was overgrown. We strive to maintain our properties to ensure a pleasant experience for our guests. We appreciate you bringing this to our attention, and we hope to have another opportunity to provide you with a more enjoyable stay in the future.
Opinión verificada
8/10 Buena
Melissa H.
6 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We booked this property as our 4th stay as a family on Lake Douglas as we thoroughly enjoy the lake. The house is a newer model and was very spacious and nice. We were extremely disappointed by the lack of lake access at this property. The photos are a bit deceiving. We knew there was no dock but expected to have a beach type landing area to at least float in the lake. The area that is pictured is now overgrown and you cannot access the water. Overall it’s a great property in a great location. But if you want water access- this rental will not provide it despite the listing encouraging you to kayak and enjoy other lake activities.
Se hospedó 5 noches en junio de 2025
Respuesta de VrboOwner, el 25 jun. 2025
Thank you for sharing your feedback with us. We truly appreciate your loyalty as a returning guest at Lake Douglas. We’re glad to hear that you enjoyed the spaciousness and condition of the house, but we’re sorry to learn about your disappointment regarding the lake access. We apologize for any confusion caused by the photos and acknowledge the importance of clear communication about the property’s amenities. Your input is invaluable, and we will look into addressing this issue to ensure future guests have accurate expectations. We hope to welcome you back for another stay, and we appreciate your understanding.
Opinión verificada
10/10 Excelente
Courtney R.
12 oct. 2024
Le gustó: Limpieza, check-in, comunicación y ubicación
Great stay but…
First off, great layout, clean and kids loved the media room. Slept comfortably 5 people and room for more if needed. Everything was stocked and worked properly. Cute get away! Would definitely stay again. Biggest issues: the pic is misleading regarding the lake. It’s definitely dried up. We read reviews ahead of time so this wasn’t a big deal for us. One issue they should revise on site is the GPS does NOT take you to the entrance. You need to take a left onto blue herring road NOT white Timberlake road!!! White Timberlake takes you to construction entrance. Cute place, would rent again!
Se hospedó 4 noches en octubre de 2024
Respuesta de VrboOwner, el 19 jun. 2025
Thank you for your wonderful feedback! We're glad you enjoyed the layout and that the media room was a hit with the kids. It’s great to hear that everyone slept comfortably and that the amenities met your needs. We appreciate your input regarding the lake and the GPS directions; we'll work on making that clearer for future guests. We can’t wait to welcome you back for another stay!
Opinión verificada
4/10 Mala
Michelle W.
27 sep. 2023
Le gustó: Ubicación
No le gustó: Check-in, comunicación, veracidad del anuncio
WHERE DID THE LAKE GO?
After following the step by step directions given we ended up at a construction site. One we actually found the rental, we found NO LAKE , it was dried up. We choose the rental for the water as the kids love playing in water and kayaking. Game room had games that did not work. Stove handle was broken. Beds are hard. Definitely an over all disappointment.
Se hospedó 3 noches en septiembre de 2023
Respuesta de VrboOwner, el 27 oct. 2023
Thank you for taking the time to share your feedback about your recent stay with us. We are sorry to hear that your experience did not meet your expectations.
We apologize for any inconvenience caused due to the difficulty you experienced in finding the rental property. We understand that this can be frustrating and we appreciate your patience. Regarding the lake, we apologize for any miscommunication or confusion about its condition. We strive to provide accurate and up-to-date information on all aspects of the property and we regret that we fell short in this case.
Regarding the game room, we apologize if some of the games were not in working order. We will ensure that all games in the game room are in good working condition for our guests to enjoy. We are also sorry to hear that the stove handle was broken and that the beds were uncomfortable. We will review these issues with our maintenance team to ensure that they are addressed and resolved.
We appreciate your feedback and your patience while we work to improve our guests' experience at the cabin. We hope that you will give us another opportunity to provide you with a better experience in the future.
Opinión verificada
4/10 Mala
Dixie P.
3 oct. 2023
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación y veracidad del anuncio
No Lake Not Kid Friendly
The inside of the cabin was nice, but the outside was not what was advertised. There is no lake, its dried up and right near the driveway is a big drop off with no fence. The stairs to the dried up lake, are extremely steep. Not kid friendly outside. There is no yard for the kids. I specifically asked about fishing, and they never let us know the lake was dried up. It looks like its been drained for some reason, but there is no lake. Extremely disappointed in the exterior of the property. We specifically picked this place because of the lake
Se hospedó 2 noches en septiembre de 2023
Respuesta de VrboOwner, el 27 oct. 2023
Thank you for sharing your feedback with us. We are glad to hear that you found the inside of the cabin to be nice. However, we are sorry to hear that the exterior of the property did not meet your expectations, particularly regarding the lake.
We apologize for any confusion caused about the lake and its condition. We strive to provide accurate and up-to-date information on all aspects of the property and we regret that we fell short in this case. We appreciate your comments and will take them into consideration to improve our communication with guests.
Regarding the steep stairs and the lack of a fence, we understand your concerns and we will review the property's safety features to ensure that they meet our guests' needs.
We hope that despite the issues you faced, you were still able to enjoy your time at the cabin. We appreciate your feedback and we hope to have the opportunity to provide you with a better experience in the future.
Opinión verificada
8/10 Buena
Angie B.
5 sep. 2023
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Wrong information given
Prior to our stay, the property manager was ask if we could dock a boat and fish from the property. She said we could do both. Once we arrived, we found that there was no dock and that access to the water was dangerous. Messaged her back the day of check-in to ask about docking the boat and she did not reply for two days. She then just told us that that property didn’t have a dock but another property there did. Part of our vacation was planned for being in a boat and fishing. We had also said we were interested in adding the extra day for half price, but without being able to be on the boat we did not want the extra day. Very much changed our vacation.
Se hospedó 8 noches en agosto de 2023
Respuesta de VrboOwner, el 27 oct. 2023
Thank you for choosing our property for your recent stay and for taking the time to share your feedback with us. We apologize for any inconvenience caused by the miscommunication regarding the boat dock and fishing access.
We understand that this would have been an important aspect of your vacation, and we apologize for any disappointment or frustration it may have caused. We will review our communication processes to ensure that this does not happen in the future.
Regarding your request to add an extra day for half price, we apologize that we were not able to accommodate this due to the issue with the boat dock. We hope that you were able to enjoy your stay regardless, and we would like to offer you a discount on your next stay with us as a gesture of goodwill.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Opinión verificada
8/10 Buena
Tabitha B.
10 nov. 2023
Le gustó: Limpieza, check-in, comunicación y ubicación
Cute but not exactly what was shown
First of all, when you are going to the place the directions will tell you to turn on Timberlake Rd......DO NOT TURN!!!! Just stay straight on the main road and it will go around a curve, the community entrance is right after that curve. Also, I don't know if it is an odd occurrence or not but there was no lake at all when we went. I mean, we walked all the way out to this little tiny stream that was in the back and you could tell there used to be a lake, but it was gone while we were there. Those were really the two main issues we had. Other than that the house is adorable, nice a close to everything without being in the middle of the crowds and the neighborhood was nice and quiet.
Se hospedó 3 noches en octubre de 2023
Respuesta de VrboOwner, el 25 nov. 2023
Hi Tabitha! Thank you for staying with us. Thank you for correcting the gps directions. Glad that you enjoyed the home and sounds like the location worked well. Having a quiet place is a blessing. We can't wait to book your next stay with us.
Opinión verificada
6/10 Aceptable
Heather A.
27 jun. 2026
Le gustó: Check-in y comunicación
No le gustó: Limpieza
There were a couple of holes in the walls upon arrival. The bathrooms did not have floor mats and the basement bathroom did not have a shower curtain liner. The direct tv did not work and neither did the projector in the basement. The drain in the basement bathroom drained incredibly slowly once we did receive a shower curtain liner and could finally shower down there so you had to stand in a tub of water while you showered. Make sure you bring your own Kleenex cause not one box was supplied. Also, we have to buy another hand towel for the kitchen as only one was provided. The floors were also pretty dirty, my kids ran around barefoot for just a little while and their feet were filthy. There also were not very many lounge chairs to sit at by the pool and the floor of the pool was pretty dirty too. Overall, it was an alright stay but just beware that it wasn’t maintained very well and the pictures are a little misleading.
Se hospedó 7 noches en junio de 2026
Respuesta de VrboOwner, el 3 jul. 2026
Thank you for taking the time to share your feedback. We're sorry to hear your stay did not meet your expectations. We apologize for the maintenance and housekeeping issues you encountered, as well as the concerns with the amenities during your stay.
We appreciate you bringing these items to our attention. Your comments help us make the necessary improvements to make the property better and give the experience we strive to provide.
Thank you for choosing to stay with us. We hope you'll consider giving us another opportunity at one of our Smoky Mountain properties in the future.
Opinión verificada
8/10 Buena
Susan Z.
22 dic. 2025
Se hospedó 5 noches en noviembre de 2025
Respuesta de VrboOwner, el 23 dic. 2025
Thank you for your review. We hope you enjoyed your stay!
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Bear Tootin Cabin Rentals...your getaway \ go between. Cabin Rentals in the Smoky Mountains Gatlinburg \ Pigeon Forge \ Sevierville \ Wears Valley \ Townsend
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