Una opción poco común en esta zona: relájate y nada cómodamente.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
5 habitaciones5+ baños18 personas
Servicios principales
Tina de hidromasaje en la propiedad
Patio
Alberca climatizada
Sala de juegos o videojuegos
Asador
Estación de carga de vehículos eléctricos
Explora la zona
Fairview, NC
Blue Ridge Parkway Asheville Entrance
Place, Blue Ridge Parkway Asheville Entrance
9 min en auto
Área de Patrimonio Nacional Blue Ridge
Place, Área de Patrimonio Nacional Blue Ridge
10 min en auto
Blue Ridge Parkway Visitor Center
Place, Blue Ridge Parkway Visitor Center
11 min en auto
Asheville, NC (AVL-A. Regional de Asheville)
Airport, Asheville, NC (AVL-A. Regional de Asheville)
24 min en auto
Habitaciones y camas
5 habitaciones (para 18 personas)
Habitación 1
1 cama King
Habitación 2
2 camas Queen
Habitación 3
2 camas Queen
Habitación 4
+2
6 literas individuales
Habitación 5
1 cama Queen
5 baños, 1 medio baño
Baño 1
Excusado · Solo regadera · Tina de hidromasaje
Baño 2
Excusado · Solo regadera
Baño 3
Excusado · Solo regadera
Baño 4
Excusado · Solo regadera
Baño 5
Excusado
Baño 6
Tina o regadera · Excusado
Ambientes
Deck o patio
Cocina
Área de comedor
Información de la propiedad
Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room
New Exclusive Pool!
Welcome to Mountain Haven, a timber-frame mountain escape in The Falls at Edenderry, a peaceful wooded community just outside Asheville, NC. A major highlight of this home is the private pool and hot tub, giving guests a resort-style place to relax after hiking, sightseeing, or enjoying downtown Asheville. Inside, the home features soaring ceilings, a stunning two-story stone fireplace, and a group-friendly layout designed for both together time and quiet downtime.
What You'll Love * Newly renovated timber-frame home (May 2024) * Vaulted great room + two-story stone wood-burning fireplace * Hot tub for post-adventure relaxation * Exclusive Pool * Game room with pool table + Smart TV * Fire pit for s'mores and stargazing * EV charger * Peaceful mountain setting at approximately 2,500' elevation
Home Features Sleeps 18 in beds | Max occupancy: 20 (plus additional loft space overlooking the great room) * Three levels for together-time and privacy * Fully equipped kitchen with granite countertops, open to the main living space (great for group meals) * WiFi: 87.8 Mbps download | 3.1 Mbps upload * Linens provided: Yonder provides linens for all beds
Outdoor Features * Exclusively private access to a custom new 40' x 16' in-ground swimming pool. The new custom pool is conveniently located directly adjacent to the home. The pool is privately used by only the Three Timbers homes: Pine Hollow, Mountain Haven & Winters Haven. It is adjacent to, and easily accessible via a short walk from each home. * Expansive partially covered deck just off the great room * Private pond (fun for feeding fish and enjoying the scenery) * Hot tub + fire pit area * Spacious back porch with comfortable seating and a gas grill * Guests also have access to the Edenderry Pond, a shared community amenity featuring a small beach area, dock, and community fire pit—a great spot to relax and enjoy the mountain setting. Catch-and-release fishing is welcome, and swimming is permitted at your own risk.
Pool Details * The swimming pool is open 9am - 9pm in pool season. * Heating is available upon request for $100/day if the average forecasted air temperatures are above 55°F during your stay, and per the “Pool Availability” calendar below.
Pool Availability May 1 – September 3 * The pool is open and may be heated (target water temp: 81°F) for an additional charge of $100/day. [Please note: actual water temperature may vary depending on weather and may not always reach the set temperature during these months.]
April & October (Shoulder months) * The pool remains open but is not heated by default. [You may still purchase the $100/day heating option, but that does not guarantee any level of heating or temperature.]
November 1 – March 31 * The pool is closed for the season. [NO swimming.]
Location Highlights Located in Fairview, NC, southeast of Asheville—close to the area's most requested attractions while still feeling tucked away: * 12 minutes → Downtown Asheville * 20 minutes → Biltmore Estate * 25 minutes → Asheville Regional Airport (AVL) * 20 minutes → Black Mountain, NC * 35 minutes → Hendersonville, NC * 1 hour → Lake Lure, NC * Minutes → Blue Ridge Parkway access + hiking, biking, rafting, climbing, kayaking/canoeing, zip lining, and more
Need More Space? We also have additional vacation rental homes within The Falls at Edenderry community that are ideal for overflow lodging: The Lodge at Edenderry, Pine Hollow, Winters Haven, and Timber Ridge Falls. For larger groups, multiple homes can be reserved together under one combined listing: Edenderry Estate. Ask our team for details.
Guest Perks * Exclusive Yonder Biltmore Ticket Benefit: After booking, you'll receive a guest-only code for discounted Biltmore Estate tickets. * Yonder Experience Program: Enhance your stay with curated adventures and immersive experiences—from falconry, fly fishing, and waterfall hikes to in-home chef dinners, yoga sessions, axe-throwing, and more.
⭐ Yonder Policies & Information
Cleaning Fee & Clean Guarantee Yonder is committed to full transparency. All cleaning fees are clearly disclosed and backed by our **100% Clean Guarantee**. Reach out to our Guest Experience Team for further details.
Check-In / Check-Out Check in is at 4pm and check out is at 10am. We're happy to review early and late check requests and will do our best to accommodate. While early check-in or late check-out can't be guaranteed, we always make every effort to honor these requests when availability allows. Paid options may be available.
Pet Policy Dog-friendly home! Up to two dogs are welcome with a $130 non-refundable pet fee.
Quiet Policy This home is located in a peaceful, private mountain community. To preserve the relaxing setting for everyone, please keep noise to a respectful level at all times. Parties and disruptive behavior aren't permitted, and we kindly ask that you be mindful of neighbors and quiet hours starting at 10pm.
Extended Stays Reservations of 30+ days are subject to additional review. Stays exceeding 90 days require a separate agreement. Security deposit, mid stay cleaning fee and trash pick up fees may apply depending on the length of stay. A security deposit, mid stay cleaning fees and trash pick up fees may apply depending on the length of stay.
Military Discount We proudly offer a 5% discount to active duty military members and veterans. Proper documentation is required. Reach out to our Guest Experience Team for details.
Last-Minute Bookings For reservations made **within 7 days of arrival**, additional verification is required to protect our homeowners and guests. This includes: * A clear photo of a government-issued ID * A full facial selfie of the primary guest holding that ID (must match the reservation name) * A photo showing the last 4 digits of the payment method in the primary guest's name Subject to security screening for verification and authenticity. Failure to complete verification may result in cancellation.
Agrega fechas para ver los precios
Propiedades similares
Luxury Estate w/ Hot Tub & Game Room + Biltmore Pass | 18 Min to Asheville
Sur de Asheville
Luxury Estate w/ Hot Tub & Game Room + Biltmore Pass | 18 Min to Asheville
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Información de la zona
Fairview
Esta casa de vacaciones se encuentra en la montaña de Fairview. Los turistas que deseen aprender sobre la cultura pueden visitar Harrah's Cherokee Center - Asheville, mientras que aquellos que quieran apreciar la belleza natural de la zona pueden ir a Blue Ridge Parkway Asheville Entrance y Biltmore Estate. ¿Buscas diversión? Puedes salir una noche a Sala de conciertos The Orange Peel y Sala de conciertos Grey Eagle. Diviértete en las montañas con lugares para hacer snowboard y lugares para esquiar, o prueba otras actividades al aire libre, como paseos en moto de nieve.
Blue Ridge Parkway Asheville Entrance - A 9 min en auto - 8.9 km
Área de Patrimonio Nacional Blue Ridge - A 10 min en auto - 9.6 km
Highland Brewing Company - A 10 min en auto - 10.3 km
Blue Ridge Parkway Visitor Center - A 11 min en auto - 10.3 km
Centro de la Naturaleza del Oeste de Carolina del Norte - A 12 min en auto - 11.6 km
Medios de transporte
Aeropuerto Regional de Asheville (AVL) - 25 min en auto
Restaurantes
Bojangles' Famous Chicken 'n Biscuits - A 11 min en auto
Burger King - A 15 min en auto
Short Sleeves Coffee - A 16 min en auto
Papa John's Pizza - A 6 min en auto
Dunkin' - A 15 min en auto
Preguntas frecuentes
¿Hay alberca en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.
¿Cuánto cuesta hospedarse en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
Al 10 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room el 3 nov. 2026 serán a partir de $6,501 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room acepta mascotas?
Sí, se aceptan mascotas en la propiedad.
¿Cuánto cuesta el estacionamiento en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
El check-out es a las 10:00.
¿Dónde se encuentra Mountain Haven | A Luxurious Asheville Cabin | Exclusive Pool, Pet-Friendly with Hot Tub & Game Room?
Esta casa de vacaciones en la montaña queda a menos de 10 km (6 mi) de Blue Ridge Parkway Asheville Entrance, Área de Patrimonio Nacional Blue Ridge y Blue Ridge Parkway Visitor Center. Granja Hickory Nut Gap y Centro de la Naturaleza del Oeste de Carolina del Norte también se encuentran a 15 km (9 mi).
Opiniones
9.8
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 219 de 236 opiniones
10 - Excelente
219
Puntuación de 8, es decir, Bueno. Basada en 12 de 236 opiniones
8 - Bueno
12
Puntuación de 6, es decir, Aceptable. Basada en 2 de 236 opiniones
6 - Aceptable
2
Puntuación de 4, es decir, Malo. Basada en 3 de 236 opiniones
4 - Malo
3
Puntuación de 2, es decir, Terrible. Basada en 0 de 236 opiniones
2 - Terrible
0
9.2/10
Limpieza
10/10
Check-in
9.6/10
Comunicación
9.8/10
Ubicación
9.4/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Emily D.
16 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our group of 7 had such a lovely time at Mountain Haven! We had more than enough space, the cabin was beautiful, the kitchen was stocked with all the supplies we could possibly need, beds were comfy, and the host was so kind and accommodating of an early check-in! Highly recommend!
Se hospedó 2 noches en marzo de 2026
Respuesta de VrboOwner, el 17 mar. 2026
Thank you for your review! We are very happy that you were pleased with your stay.
Opinión verificada
10/10 Excelente
Sarah P.
16 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The host was responsive with my questions and allwoed us to check in early and also leave a bit later for check out which was so kind.
Se hospedó 2 noches en diciembre de 2025
Respuesta de VrboOwner, el 17 dic. 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Opinión verificada
10/10 Excelente
Shane M.
6 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice stay. We were a little surprised how low on the mountain the house was, but the view from the balcony was still beautiful. Highly recommended.
Se hospedó 4 noches en noviembre de 2025
Respuesta de VrboOwner, el 9 dic. 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Opinión verificada
10/10 Excelente
Mark D.
30 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful home with all the space and rooms/beds needed for a large family gathering. Very clean, host very receptive for our early check-in, perfect location for Asheville and all the sites. Thank you!! Will book again!
Se hospedó 4 noches en diciembre de 2025
Respuesta de VrboOwner, el 30 dic. 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Opinión verificada
10/10 Excelente
Joseph D.
16 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful property with plenty of room to hang out. Also only a short drive from downtown Ashville makes this a great spot
Se hospedó 2 noches en agosto de 2025
Respuesta de VrboOwner, el 16 ene. 2026
Thank you for your review! We’re very happy that you were pleased with your stay.
Opinión verificada
10/10 Excelente
Gaston P.
4 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house and location. Very good communication
Se hospedó 2 noches en septiembre de 2025
Respuesta de VrboOwner, el 22 dic. 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Opinión archivada
10/10 Excelente
Lisa S.
25 may. 2016
Awesome place!
It was an excellent place to stay !!! Beautiful scenery very clean very well maintained !!!
Se hospedó 2 noches en mayo de 2016
Respuesta de VrboOwner, el 22 mar. 2020
Thank you for the review & please come stay with us again at Mountain Haven, or any of our other Yonder luxury vacation rentals!
We would love to have you back!!
Opinión archivada
10/10 Excelente
Lisa S.
24 may. 2016
Excellent home away from home
Excellent house, view and location! Would rent again and again and again.
Respuesta de VrboOwner, el 22 mar. 2020
The whole team at Yonder says THANKS, and we would love to have you back again, and again, and again.......
:)
Opinión verificada
10/10 Excelente
Danielle B.
21 ago. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Girls weekend
Great stay!
Se hospedó 3 noches en agosto de 2023
Respuesta de VrboOwner, el 17 dic. 2024
Danielle, thanks for 5-stars! We are so happy to hear that you and your friends enjoyed a girls weekend at Mountain Haven :) We hope y'all are doing well, and we can't wait to host you again!
Opinión verificada
10/10 Excelente
Jack B.
28 jul. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great mountain home
Had a great stay in this house - perfect for a large group, in a beautiful area in the mountains, with a nice little pond and campfire on the property. Not too far from downtown Asheville while offering a great retreat from it all.
Se hospedó 3 noches en julio de 2022
Respuesta de VrboOwner, el 17 dic. 2024
Jack, thank you for your kind review. We are so glad to hear that you and your group had a great stay at Mountain Haven. A campfire by the little pond sounds amazing :) We hope you're doing well, and we would love to host you again for another retreat!
Opinión verificada
10/10 Excelente
Patrick M.
21 mar. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Asheville Getaway
Really enjoyed our stay. The house was awesome and in a beautiful location. Very clean and really had everything you need for a great weekend. Management was very responsive and truly wanted to make sure our stay was great. Would definitely rent here again.
Se hospedó 3 noches en marzo de 2022
Respuesta de VrboOwner, el 8 dic. 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your getaway at Mountain Haven. Guest experience is always our top priority, and we appreciate you noticing our efforts :) We would love to host you again anytime!
Opinión verificada
10/10 Excelente
Chris A.
6 sep. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A peaceful Asheville getaway
This was a lovely cabin with LOTS of beds. It’s perfect for large groups who need a place with plenty of room to hang out but also enough room for a bit of privacy. Would highly recommend
Se hospedó 5 noches en septiembre de 2022
Respuesta de VrboOwner, el 17 dic. 2024
Chris, thank you for your review :) We are delighted to hear that you enjoyed your time at Mountain Haven, and that it suited your needs well! We'd be happy to host you again anytime!
Opinión verificada
10/10 Excelente
Valerie S.
18 nov. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice cabin
The kitchen and living area were a great size for a big group. Everything was clean except for some water damage when we arrived in the basement. Hopefully that'll get fixed quickly. Nice location. Would stay here again.
Se hospedó 3 noches en octubre de 2021
Respuesta de VrboOwner, el 1 dic. 2021
Valerie, thank you for the 5-star review! We are so glad to hear that you enjoyed your stay at Mountain Haven. Thank you for bringing our attention to the basement's water damage--we will certainly inform the owners so it may be addressed ASAP. We hope you're doing well, and Yonder can't wait to see you again!
Opinión verificada
10/10 Excelente
Amy G.
21 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Weekend tennis getaway
Mountain Haven was everything they said it was and more. The property was beautiful, easily accommodating our group of 12. It was an easy drive to downtown Asheville, but our the house was so wonderful, we ended up spending most of our free time at our rental. The kitchen had everything we need to cook some amazing meals, only to be surpassed by the large dining table on the porch which comfortably sat all of us. We hope to stay there again next year!!
Se hospedó 3 noches en mayo de 2024
Respuesta de VrboOwner, el 17 dic. 2024
Amy, thank you so much for your glowing review! We’re thrilled to hear that Mountain Haven exceeded your expectations and provided the perfect backdrop for your group getaway. It’s wonderful that the home’s spacious layout, well-stocked kitchen, and large dining table on the porch made your time together so special—there’s nothing better than sharing great meals with great company! We’d be delighted to host y'all again next year, and look forward to welcoming you back for another unforgettable stay :)
Opinión verificada
10/10 Excelente
Graham G.
22 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Guys Trip to Asheville
We had a great trip to Asheville and a great stay here. The cabin has everything you need and is located in a great area. Close enough to town that we had no issues Ubering numerous times at all hours. Also very close to Sierra Nevada and a good grocery store. The views were solid and the fireplace and fire pit were awesome. The place was stocked with plenty of seasoned firewood. Would definitely stay here again and recommend this cabin to friends.
Se hospedó 2 noches en febrero de 2023
Respuesta de VrboOwner, el 24 feb. 2023
Thank you for staying with us. We are so glad you had a good time!
Kind Regards-
The Yonder Team
Opinión archivada
10/10 Excelente
Patricia M.
11 jun. 2016
Very comfortable and convenient
This was a great house for a reunion with old friends. There was a fairly well-equiped kitchen and plenty of room for meals together both inside and out. The location was convenient to Asheville and to the Blue Ridge Parkway for hiking. There were 9 of us but the house could have easily accommodated several more.
Se hospedó 4 noches en mayo de 2016
Respuesta de VrboOwner, el 22 mar. 2020
Thank you for the review, and thank you for choosing to stay at Mountain Haven & with Yonder!
We hope to have you back in the future!
Opinión archivada
8/10 Buena
Frank P.
10 sep. 2017
Was a good experience.
Everything was fine except for the water pressure and the lack of hot water.
Se hospedó 2 noches en septiembre de 2017
Respuesta de VrboOwner, el 22 mar. 2020
We try to provide every guest at our Yonder homes with the best guest experience possible, and with over 3,500 "5-Star" reviews over 10 years, we nail it nearly every time.
However, sometimes issues arise, and we own that, and always work to make it right.
These guests did have water pressure issues, which affected the hot water as well, due to sediment filter issues. We were able to deal with those for the guests, but that does not take away that they did have some issues.
We apologized for those, and made amends through other means & will always do right by our valued guests. We may not be perfect, but will always work towards perfection.
Opinión verificada
10/10 Excelente
Sarah Z.
4 feb. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful weekend in Asheville!
I stayed at Mountain Haven with a group of friends for a low-key mountain weekend and the property definitely exceeded our expectations! The house was perfect with plenty of room for 14 adults. We enjoyed the fire pit and hot tub and the large kitchen was definitely helpful for cooking all of our meals at home. The close proximity (15 mins) to downtown Asheville and Asheville airport (25 mins) was super convenient and we went to a super cute brewery that was less than five minutes away. The check in process was very easy and they even let us check in early. I would definitely recommend this property and can't wait to come again.
Se hospedó 2 noches en enero de 2021
Respuesta de VrboOwner, el 17 nov. 2021
Sarah, thank you for the 5-star review! We are so happy to hear that you enjoyed your stay at Mountain Haven. We hope you're all doing well, and Yonder can't wait to see you again!
Opinión verificada
10/10 Excelente
Dana G.
16 ago. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family weekend getaway
Mountain Haven was a perfect home for our family gathering of 12. The house was well stocked. We discovered there was an additional refrigerator on the lower level which was very helpful for hosting a large group. We did have an issue our first day with the water pressure so contacted the property management company who came out right away and took care of the issue. I would rent this home again if we return to the Asheville area.
Se hospedó 3 noches en agosto de 2023
Respuesta de VrboOwner, el 17 dic. 2024
Dana, thanks for your wonderful review! We are so pleased to hear that Mountain Haven was the perfect fit for your family getaway :) It's great to hear that the water issue was resolved quickly and you were able to enjoy your stay to the fullest. We would love to welcome y'all back whenever you decide to make a return trip to Asheville!
Opinión verificada
8/10 Buena
Cliente verificado
19 mar. 2021
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Nice home, conv. to Biltmore and Dntn AVL
Nice home, well laid out,lots of beds, nice big tile showers,covered porches,good ameneties.Lots of firewood. comfortable for large group.Easy check in/check out
The bad: House in need of maintenance. needs painting, Mud retention on front walk, several kit cabinet doors falling off, fireplace doesn't draw well, crack in firebox needs repair, water damage in basement needs repair, basement very musty, MBR TV inop.
Se hospedó 3 noches en marzo de 2021
Respuesta de VrboOwner, el 6 dic. 2021
Thank you for the 4-star review! We are so glad to hear that you enjoyed your stay at Mountain Haven. Your suggestions for home improvements are greatly valued, and we will pass them along for the owners' consideration. We hope you're all doing well, and we welcome you back to this or any other Yonder home!
Opinión verificada
4/10 Mala
Jennifer Z.
14 jul. 2021
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
Do not rent this house (or Be VERY careful if you rent this house)
My family and I don’t typically write negative reviews, but felt a responsibility to share our experience with others. While there were several garden variety problems you wouldn’t expect from a house called ‘luxury’ (ie. Poor mattresses, not full cleaned, etc.), this goes beyond that. One of our children was shocked by a broken electrical outlet. There was also a mouse that made one bedroom unusable, with mouse droppings ending up on the bed and our clothes. Yonder did fix the electrical outlet, and put out mousetraps, but obviously the situation was far from fixed.
To add insult to injury, Yonder offered that only if we signed a binding legal agreement to never share our experience they would refund one night of our 6 night stay. This seemed in bad faith to us and we declined. While we believe a refund would have been appropriate given all that happened, we felt a responsibility to share what happened here so that future potential renters have all the information. In short, we DO NOT recommend renting this house, and if you do please beware this house is not what it seems.
Se hospedó 6 noches en junio de 2021
Respuesta de VrboOwner, el 20 dic. 2021
Jennifer, thank you for your feedback. We are deeply sorry that these situations soured your stay at Mountain Haven. We do our best to respond to issues as quickly as we can, and the owners’ are aware of the home’s need for some improvements that are underway. We hope you’re doing well, and Yonder wishes you the best!
Opinión archivada
8/10 Buena
Gary C.
18 oct. 2016
Beautiful location, comfortable stay!
The house is beautiful and all of the accommodations were overwhelmingly appreciated! Yonder management answered all of my questions very quickly. The beds were so comfortable and there was enough room and seating for our wedding party and their partners! The driveway, however, was a bit frustrating to park in and fit everyone, especially when there was more than 5 cars; some type of guard rail along the driveway between it an the ravine below would have been helpful, or at least put my mind at ease because backing out every time was nerve-racking. I was also surprised to find that there were no curtains over any of the windows in the master suite bathroom, so I never felt comfortable taking a shower and it was terrifyingly pitch black at night. Also, the outlets in the master bath were not working. The open flow of the house and its GIGANTIC kitchen was perfect for hosting our casual rehearsal dinner! I only wished the information of the house that we received after reserving was more detailed about what supplies were actually available to us before we got there; as a result we ended up buying supplies we didn't need (I realize providing an entire inventory isn't practical, but I would have appreciated something about what sort of supplies for entertaining were at the house). I also wished there were speakers outside on the porch to play music from. Other than that the house was great to spend our wedding weekend in, and its surroundings in the Asheville mountains was stunning. The house was also clean upon arrival and comfortable, and I find it important to note that it's location wasn't too far out into the mountains that it took forever to get into town; this was EXTREMELY useful when we had a tight schedule of wedding events in Asheville all weekend. Thank you, Yonder!
Se hospedó 3 noches en octubre de 2016
Respuesta de VrboOwner, el 22 mar. 2020
Thank you so much for taking the time to write this review and give us your feedback. We are thrilled you had a great wedding weekend and the Yonder team was able to answer all your questions quickly. We will certainly share your suggestions with the owners and our staff. I would add that with limited light pollution, it is very dark at night in the mountains. Most of our guests really appreciate being able to see the stars while on the deck or relaxing in the hot tub. Again, we thank you for the review and feedback, and hope to take care of your accommodation needs next time you visit the mountains (or the coast!).
Opinión verificada
6/10 Aceptable
Bob B.
26 dic. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Okay, But With Caveats
First off, this is not a comfortable place for 18 people, more like 12 or 14. To "expand" the advertised capacity, they used an office or very small spare room as a bedroom. Access to the light switch was down the hallway several feet away. Going to bed required turning off the light and then walking into a dark room. Definitely not designed to be a bedroom: (two twins). On the first floor, two rooms, holding six people with one very tiny bathroom: (perhaps four, not six). The living area was arranged to hold, maybe, 10-12 if they want to interact with one another. A table with leaves would seat 12+ but then choked off the rest of the room. The house is definitely not handicap friendly. This is stated in the description -- believe it! Next, while evidence of some upgrades, the cabin was suffering from poor maintenance. For example: Many light bulbs needed replacement, some in dark places. Some of the mattresses were old and sagged. To overcome the one in the master bedroom, a three inch foam topper was installed, allowing one to sink deeply into the foam, and making entrance/exit almost impossible. Likewise, the toilet seat in the master bathroom was so loose that seatbelts were required (Spend the big $30; for a new one). The shower -- for some unknown reason -- wasn't hooked into the septic tank, but drained onto the ground, creating an ice sculpture. Heating for the entire 3700 sqft house was somewhat accomplished with one unit, which couldn't keep constant temperatures throughout the three soaring floors. You were either hot or cold. Rubber bands were used to hold kitchen cabinet doors closed (child locks?) The ice maker wouldn't dispense ice. Insufficient kitchen utensils for 18 people. And the list goes on.... Overall, a disappointment for the four-day, $8700. cost, albeit over the Christmas holidays (a 100+% upcharge). The cabin was very clean and the folks at Yonder were very good at processing the rental, though we didn't bother them over Christmas during our stay. Recommend looking around, or book with less people.
Se hospedó 4 noches en diciembre de 2022
Respuesta de VrboOwner, el 7 mar. 2023
Thank you for your feedback, Bob. We are deeply sorry that your stay at Mountain Haven was less than exceptional. We will certainly take your comments and continue to improve. We have also double checked the listing as this property has been with us for over 10 years and it is not listed as handicap accessible. We try to be as transparent as possible with our descriptions. As for holiday pricing, all of our homes use software known as Dynamic Pricing to determine the nightly rates; it factors in location, time of year, size of home, ratio of beds/baths, amenities, etc. Good luck to you.
Opinión verificada
10/10 Excelente
Sally S.
16 feb. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Clean, spacious, beautiful home
The kitchen is a gracious size and great for accommodating a larger group. The living and dining space is well connected and nice for having group dinner. We would definitely book this one again.
Se hospedó 3 noches en febrero de 2022
Respuesta de VrboOwner, el 21 feb. 2022
Sally, thank you so much for the 5-star review! We are thrilled to hear that you and your group enjoyed your stay at Mountain Haven. We hope you're all doing well, and Yonder can't wait to see you again!
Opinión verificada
10/10 Excelente
Steven B.
15 feb. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome
Awesome place
Se hospedó 3 noches en febrero de 2022
Respuesta de VrboOwner, el 18 feb. 2022
Thank you for staying with us! You're welcome back anytime!
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