4/10 Mala
Joy J.
23 oct. 2025
Le gustó: Check-in, comunicación, ubicación
No le gustó: Veracidad del anuncio
While the hosts were easy to work with, the property was very disappointing. We have stayed at a variety of villas/cabins in the Jellystone Park area, but this one was the most disappointing. There were 6 adults (brothers & wives) and we all had similar impressions. We chose this villa because of the living room seating & the picture showed a couch, love seat and two chairs. Upon arrival, two chairs were missing. I contacted the host & learned that the last renters ruined them so they were not there. I shared my frustration with the host but nothing was done. I mentioned I would appreciate knowing this & given the opportunity to cancel but nothing was offered. The kitchen chairs were metal & very uncomfortable but were used in this situation. Not easy to use when we are all over 70 years old! The host did apologize but offered no replacement or compensation. Very frustrating! Also, it’s important to ask about certain items you might want and to not assume they are there. We assumed there would be at least four wine glasses and a wine opener but there were only two wine glasses & no wine opener. There was lots of toilet paper but no dish cloths and one dish towel. Just ask about the things you need before you book. Don’t assume. The place looked/felt different than the pictures. It’s smaller than it appears. Not as clean as we’d hoped either (rusty stove and old cabinets) but we were able to over look that. Nick was nice but not helpful & willing to make our stay better.
Joy J.
Se hospedó 2 noches en octubre de 2025
