As far as the room..besides the gross toilet and dirty dishes, it was spacious, the bed was very comfortable and the room itself was clean. As stated previously, the toilet was pretty gross and some of the “sanitized” dishes in the dishwasher were not even remotely clean and had to be rewashed by hand (specifically, the glasses had something brown all over the inside). I would probably give the room and property a 3 1/2 stars. As to the staff…first, I’d like to say the laundry/maid service workers were exceptionally nice and helpful, even if their cleaning in certain areas was questionable. However, the front desk staff was apathetic (at best) to down right rude. I encountered two different front desk workers during my stay. The person who checked me in, while not unfriendly, was not exactly welcoming either. They seemed to be just going through the motions and a little irritated when I asked questions. I dismissed this as the person maybe having an off day; but after further interactions, it seems to be their normal affect. The other person I interacted with on the second day was rude (at best) to hostile. When told the lobby bathroom was out of toilet paper, they sighed, rolled their eyes and said they’d have to go all the way to storage to get more, but didn’t make a move to do so. This person seemed irritated to be asked to do anything except sit there and any question asked was met with a very bad attitude. Staff I would only give 2 1-2 stars, at best.