2/10 Terrible
Taylor D.
6 feb. 2025
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Not as advertised
I live in Seminole Heights and rented this place for my parents who were in town to visit for the Holidays. This place is a 2 min walk from me aFirst, I get a call from the property manager on the day of check in saying we will not be able to check in at 4pm because the previous tenants would not leave and “we’re trying to stay”. Very odd. He did offer to pay for our dinner & comp a few days but the phone call was bizarre. I’ve rented many places in this neighborhood for my parents and never had a squatter issue. He assured us the place would be clean and just as pictured online upon checkin even though it would be late. LIES. This place was smelly as soon as you walk in. Very musty and moist. The floors are not as pictured in his post. Some furniture was also different. There is obvious water damage on the walls and ceiling that they tried to cover up. There is a tenant upstairs and you can hear them. The place was dirty. The toilet paper provided was brown. There were stains on the wall. Mold in the shower. Huge cracks on the ceilings. This place is not suitable for a long term stay - only 2 towels were provided and limited kitchen essentials. We were not happy with the place and let the property manager know with picture evidence. He finally called me back AFTER I reached out to Vrbo support and they started bugging him. On the phone he was unbelievably rude - not a single apology for the situation or inconvenience. He did immediately offer to refund us which then turned i
Taylor D.
Se hospedó 18 noches en diciembre de 2024
