4/10 Mala
Gerald H.
22 oct. 2024
Le gustó: Limpieza, check-in, comunicación
No le gustó: Veracidad del anuncio
Disappointing stay
6 guests and I stayed here from Fri, Oct 4-Mon, Oct 7, 2024. The positive qualities for this home are: a spacious dining table for a large group to gather, a sleek, open floor plan, a lovely view of the water, many bedrooms with comfortable mattresses, and linens/towels were provided. The negatives: There was no hot water for 2 out of our 3 day stay, resulting in cold showers and cold washing of hands and dishes. While forewarned about the loud Piermont fire horn, we did not expect to be jarringly awakened by it at 7:20am. The house needs maintenance and repairs: there were holes and divots in the walls and ceiling, broken electrical covers and peeling adhesive “tile” on the kitchen backsplash. The kitchen lacked basic items: there was a sparse amount of flatware, limited number of mugs, NO knives for food prep, no pot holders, insufficient pots, and no ice maker or ice in the freezer. The glass doors have no instructions as to how to unlock, open or lock them and need maintenance as they are very difficult to move. There is no coffee table in the only area with a couch for people to gather (only a tiny 12” round table). There was no information sheet/binder regarding basic house info (ie, locking doors, adjusting thermostats, wifi, departure procedure, etc). After much effort, I did receive a $600 refund for the disruption caused by the lack of hot water but that was little consolation for the inconvenience we experienced. Unfortunately, this home was a huge disappointment
Gerald H.
Se hospedó 3 noches en octubre de 2024
