10/10 Excelente
Lisa H.
2 oct. 2025
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in y comunicación
The home is beautiful and comfortable. It was so nice to sit out back and listen to the river flowing. Some chairs closer to the river and a fire pit would have made it extra special. The kitchen was great, but sparse as far as basic staples needed for cooking, such as cooking spray and coffee. The communication with Vacasa was awful. At first, we could not locate the home. I sent a message via the app asking for more helpful directions and didn't get a response for two days! We ended up figuring it out using Google maps instead of Apple maps. The next problem was the code to get it. It would not work. Every person in our party (4 people) attempted it, as well as the neighbor next door, and no one could get it open. We had to call Vacasa, and they changed the code. It still did not work after everyone tried it. Vacasa contacted a local person to come out. He called about 15 minutes later (meanwhile, we had to use the restroom badly because we had driven 7 hours to get there), and said he would come. Of course, we continued to try and finally it worked. The local person arrived about 20 minutes later and changed the battery in the lock.
Lisa H.
Se hospedó 3 noches en septiembre de 2025
