6/10 Aceptable
claire w.
6 abr. 2024
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Everything was great at first...
The house is clean and comfortable, however the pool was pretty cold, so some of us weren't able to use it.
The towels were thin, small and cheap (both bath and beach towels). No laundry detergent was provided.
There is no beach gear provided. We assumed they would have these things, since it seemed to be a standard offering in the other beach houses we viewed (to be fair, they don't claim to have these things in the listing). Renting chairs and umbrellas is very expensive, so we spent valuable time and money buying these items to use for a few days.
The thermostats reset to 74 degrees at night while you sleep, which woke me up due to the uncomfortable warmth. The AC unit dripped. We placed a large bowl underneath and emptied it each day and let the owners know a couple of times, but they did't acknowledge it.
The main negative (and cause for lowering my rating) was one of the bathrooms didn't have hot water during the entirety of our stay. We let the owners know and there was some back and forth, but ultimately, those in the queen bedroom ended up taking cold showers and wasting a lot of time tinkering with it to try to get it to work. The valve appears to be installed backwards, so I would recommend you confirm whether it has been fixed before booking (if you plan to use that bathroom). The owners did not attempt to comp us anything for our troubles, which was a disappointment. After asking for a small compensation, they agreed, but then didn't follow through.
claire w.
Se hospedó 4 noches en marzo de 2024
