Luxury Cabin w/ Hot Tub, Walk to Beach

Thank you for sharing your feedback and for highlighting our high-end appliances, spacious bathrooms, and updated showers. We are glad those aspects of the home contributed positively to your stay. We are truly sorry to hear that other areas fell short of expectations. Cleanliness and comfort are top priorities for us: Yard & Grounds: We maintain a strict pet policy requiring waste cleanup, and we are following up with our groundskeeping team and previous guests to ensure outdoor areas are thoroughly inspected and cleared between stays. Furnishings & Comfort: We take notes on furniture wear and mattress quality seriously. Your feedback regarding the couches and mattresses has been passed directly to our property management team so we can evaluate and make necessary replacements. We appreciate you bringing these items to our attention, as it helps us continuously improve the experience for future guests.

Thank you for your feedback and for noting the cleanliness and care we put into our home. We aim to provide an authentic, comfortable mountain experience, and we are truly sorry to hear that the stay did not meet your expectations. To clarify a few points for future guests: Rustic Charm: Our home is a classic, rustic cabin designed for comfort and cozy group gatherings. We strive to accurately represent the layout, furnishings, and decor in our listing photos so guests know what to expect. House Rules & Local Directives: We pride ourselves on being responsible community members. Tahoe local ordinances strictly enforce outdoor quiet hours (including no outdoor amplified music) to maintain peaceful neighborhoods for everyone. We provide clear signs so guests can easily avoid costly county fines. Upkeep & Improvements: We regularly inspect, clean, and update the home. We appreciate you pointing out areas where we can refine details, such as under-bed storage and minor cosmetic touches, and our team is addressing these right away. We wish you the best in your future travels.