Quiet Cabin Setting on small river

Hi, thank you for your feedback. I’m sorry to hear parts of your stay didn’t meet your expectations. Regarding the hot water, when you notified us of the issue, we arranged for someone to come out within the hour to address it as quickly as possible. We made every effort to resolve that during your stay. We were also surprised by your comments about cleanliness, as we’ve not received prior complaints of this nature and our property is professionally cleaned between guests. Had we been made aware of the mouse droppings or ants during your stay, we would have addressed those concerns immediately as well. As for the outdoor areas, because the property is in a rural setting, the furniture and surrounding spaces are naturally exposed to weather and the elements. We also maintain the lawn on a regular schedule, though recent heavy rain has caused faster-than-usual growth. We appreciate you bringing these concerns to our attention and will review everything with our team.