Romantic Zone, Altavista, penthous with Big Private Pool and Sun Deck

Thanks, was nice having you good to hear you enjoyed it!

Dear Dana, Thanks for your kind review, we hope to welcoming you soon again. We wish you a Merry Christmas and Health, Happiness and success for the New Year 2020. All the Best! Andreas & Javier

Dear Karli, Thank you so much for your kind comment. I’m sorry that I meted you in person, but I was not feeling very well. It was a pleasure to had you as our guests and hope to welcome you both some time soon again. Stay Healthy and all the Best. Andreas

Dear Alexis, Thank you for your kind review and the beautiful flowers you left. We are looking forward to seeing you soon again. Friendly Greetings Andreas

Dear Nicolas, Thank you for your review. The property is in a Mexican neighborhood and Mexicans celebrate New Year till 7 days after our dogs got afraid about the fire crackers and the bark, usually they don’t bark just if they hear something unusual. Please also consider the rate for a penthouse with a big pooftop and private pool for a low rate. We have another property close to the beach in tourist area what you can book via VRBO, but cost more than the double and the pool is shared. Also other owners have dogs they are afraid about the fire crackers and bark and babies crying. In our ad is written that the property is in a Mexican neighborhood. We are not happy about the Mexican celebration, but we can’t change that. Friendly Greetings Andreas

Dear Jason, we apologize for this inconvenience there was some miscommunication between me and my administrator, if you would like to book again we offer you a free night. Anyway, it was a pleasure to have you as our guest and happy that you enjoyed your stay Friendly Greetings Andreas & Javier

Dear Chris and Jed, Thanks for your kindness. It was a pleasure to had you as our guests and we are happy you enjoyed your stay.. We are looking forward to welcoming you soon again and we wish you both and your families a Merry Christmas and Health, Happiness and Success for the Year 2020. Andreas & Javier

Thank you for your review, but you please let us know what is wrong with the shower. The host name was Javier, we don’t have a Alexandro working for us. We are looking forward to seeing you again. Friendly Greetings Andreas

Dear Stacey, That was your first e-mail to us: Thank you, we’re having a great time and sounds good! See you tomorrow at 11. We can forward that e-mail to every future guests. Then out of the blue came the accusation someone has smoked in the courtyard what is one floor below your bedroom window. Here my answers: Dear Stacey, Again it is logic that the pool heating fee is per day. It is impossible to heat a pool for a week for 25 US. Here my message when you ask for heating the pool to Javier: Please answer her we will put the heater on later when you are home and the charge is 25 US per day… Dear Stacey, I implying nothing, but now I don’t like your tone, it is insulting! When you arrived I put in the guest information folder my phone and e-mail, I also told the heating of the pool is 25 US per day. You told me you think about it. Like you contacted instead Javier I advised him, to let you again know the cost for the pool heating is 25 US per day. I’m sure he informed you. I still cant find that in any message from Javier, that the cost is 25 US for the whole stay. The accusation of the smell of smoke, sorry was a joke, because nobody smoked at the courtyard or in the house. If someone in an apartment building smokes on his balcony next to yours, sorry you can’t forbid it, but I’m sure you would try. When there is nothing to complain, you try to find something. We said nothing when you had your loud pool party with strangers the was not registered or when windows and the sliding door was open and you had the TV on full power. Even our other renter took it easy, also a non smoker. We are easy going and want that our guest have fun, so we don’t care about loud music or TV. Sorry in all the time we rent, we never had someone who tried deny the payment for the pool heating and so demanding like you.Sorry, but I don’t want go on with this blames.Everything is said and laid out. “The guest is the king, as long he behaves like one” Try to be happy and law at loud as you want, like you did on the terrace, we liked this part of you much more. Friendly Greetings Andreas I will update the photo from the rooftop/pool because now it a paradise, full with palms and flowers. There is still view to the village and ocean. When it came to the payment for the pool heating, everything became bad. VRBO description: “The pool is not heated, for an extra charge of 25 US per day we offer heating”. We I think every guest can understand that.