The owner was very nice and responsive, the resort itself was great. The kids loved the pool, food, & basketball courts. Unfortunately, the condo was very disappointing, especially considering we paid around 1,900 for our stay.The unit was not very clean, with stained sheets, ripped pillows, and only one key card when we were supposed to have two. The biggest issue was the severe ant problem. There were ants in the kitchen and laundry room, a pile of ants in the upstairs bathroom, & ants crawling all over the upstairs bed. My kids could not even sleep upstairs.We sent the owner pictures/ videos. She did send a Walmart order & had a guy come spray, which we appreciated, but we had already purchased cleaning & ant spray ourselves. The ants were also crawling all over our soda bottles / snacks, so we had to throw away groceries we had purchased for our stay.We asked about moving to another unit, but none were available. The owner offered for us to leave & refund 3 out of 6 daybut the refund would take 5–10 business days, leaving us without the money needed to book another place on short notice. We had no choice but to stay.The person who came to spray even said he wouldn’t sleep there with that many ants. We were disappointed that we were not offered any reimbursement for the groceries, supplies, or the major inconvenience.The resort was good , but the condition of the condo made our vacation very stressful wasn’t worth the price. A refund of some sort would be nice