Overall, we had a nice week and enjoyed our stay. The chalet is spacious, comfortable, exactly as pictured, and the pool, hot tub, and fire pit were highlights for our family.Before arriving, I contacted the management company because of a poor experience with a different rental the previous summer. Their communication was excellent from start to finish. Every message was answered quickly and professionally.Our biggest disappointment was arriving to overflowing garbage bins and garbage scattered around the property after animals got into the bags. I reported it immediately, but although the team apologized, no one came to clean it up. It remained there for most of our stay and attracted wildlife.The chalet was generally clean but could have been more thoroughly prepared. I found myself sweeping the basement stairs, mopping the floors, dusting the headboard, and cleaning crumbs and lint from the sofa. There were also a few maintenance issues, including a missing BBQ burner knob, unreliable TV remotes, and very worn bathroom towels. I also reported that the rear sliding door was unlocked on arrival and did not trigger the alarm.The management team was courteous and responsive throughout, but I was disappointed that the concerns I raised were acknowledged without being addressed during our stay. This is a beautiful property with great amenities, and with more attention to housekeeping, maintenance, and follow through, it could easily provide an outstanding guest experience.